Shalims Balti House

Shalims Balti House reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. M

   Marion

   Dorset2 reviews

   1.0

   Dined 3 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   We got there 5mins early Waited for a while for our thali when it arrived it was stone cold they took it back to warm up when it came back what was on our plates was missing and the food was slightly warmer. My husband was very hungry so he ate most of his I asked fora doggy bag so I could warm it up at home It was awaful but to be fair the food tasted ok They offered us a free drink which we accepted paid up and left THERE IS NO EXCUSES FOR COLD FOOD ON A COLD NIGHT the owner should have offered us a free meal Imwont be back there as it’s the second time it’s not been good enough in this restaurant
   

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2. F

   Florence VIP

   Phoenix7 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Another fantastic meal from Shalim and the Team. Experienced their Thali dining evening and was not dissappointed.
   

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3. N

   Nick

   Dorset2 reviews

   4.0

   Dined on March 7, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Great Food, well worth a visit, highly recommended!!!
   

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4. D

   David

   Dorset1 review

   5.0

   Dined on March 7, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent all round just superb! Shalim a true Gent and host thank you 🤩
   

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5. OT

   OpenTable Diner

   Dorset1 review

   5.0

   Dined on March 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service and food Special place for myself and my son to sit down to enjoy some great food
   

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6. C

   Charlie

   London1 review

   4.0

   Dined on February 23, 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Really nice restaurant, great service and wonderful food. Definitely worth a visit!
   

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7. K

   Kevin

   Bath7 reviews

   1.0

   Dined on February 22, 2025

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 5

   Have been to the Balti house many times before with no troubles at all , but i felt this time was not so good . When i went to pay the final bill of £73.00 i had £30.00 gift voucher that was given to me for a Christmas present , so the bill should of been £43.00 . The assistant asked if i wanted a receipt and normally i say no , but on this occasion i said yes please only to notice he had charged me £53.00 instead of £43.00 that it should of been. I brought this to his attention and 3 times he said no £53.00 is correct , but eventually admitted his wrong doings and gave me back a £10.00 note from the till. I wonder how often this has happened to other customers and it also made me wonder if this is a deliberate act that goes on without many loyal customers realising what has happened ???? Its sad to add that i have no intention of returning ever again due to this !!!!
   

   Shalims Balti HouseResponded on March 2, 2025

   I have read your review and it has left me very disappointed, not in what happened but it has left me extremely disappointed in you. Hospitality is one of the most honest professions you can be in, you have to be honest in the food you serve, honest in the products you offer and honest in all your transaction's otherwise rest assured your doors will be closed within six months. We have kept our doors open for 25 years now. A young lad the age of 17 made an error at your table. These days ask these guys simple maths like 2+2 and they will instantly combust without their phone cylinder help them. After realising his mistake he made amends. I take offence at the implications from your review at our honesty and on that note you are not welcomed at our establishment anymore.
   

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8. S

   Sam

   Dorset3 reviews

   5.0

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Another amazing experience at Shalims. Our go to for an outstanding Indian cuisine. Cannot fault anything I’m happy to say. Hence why we only choose the best. Staff are so welcoming and the ambience is simply lovely! We’ll be back again as always & look forward to it.
   

   Shalims Balti HouseResponded on February 25, 2025

   Hello, Sam, It was a pleasure having you back with us again, thank you for your very kind words. Shalim
   

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9. A

   Andy

   Dorset4 reviews

   5.0

   Dined on February 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and ambience. Very busy as it was Valentines day but service still good
   

   Shalims Balti HouseResponded on February 25, 2025

   Thanks for our kind words and 5 stars, Andy. Shalim
   

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10. P

    Paula

    Dorset1 review

    5.0

    Dined on February 14, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The quality and standard of food is excellent and the service very efficient, helpful and polite.
    

    Shalims Balti HouseResponded on February 25, 2025

    Thank you, Paula. I am glad you enjoyed your meal with us. Shalim
    

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