Secreto Southern Kitchen- Brookhaven

Review summary

1. J

   Jannell

   Atlanta Metro

   78 reviews

   5.0

   78 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   It waa a late lunch so very nice & quiet. Service was excellent. Our salad choices were delicious; crab soup was perfect!
   

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2. A

   Amanda

   Atlanta Metro

   1 review

   5.0

   1 review

   Dined on December 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious meal. Good portion sizes. Waiter was great.
   

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3. G

   Guy

   Atlanta Metro

   42 reviews

   1.0

   42 reviews

   Dined on December 14, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   This restaurant is in transition. So much not right I don’t want to go into all that was wrong. The waiter was very understanding, very nice.
   

   Secreto Southern Kitchen- BrookhavenResponded 7 days ago

   Dear Guy, Thank you for taking the time to share your feedback. The changes we are implementing are part of our effort to bring better food and an improved dining experience to the neighborhood. We’re glad to hear that your waiter was attentive and understanding, and we’ll be sure to share your kind words with our team. We’d love the opportunity to learn more about what didn’t meet your expectations during your visit. Your insights would help us make the necessary adjustments to serve you and others better. We’d also like to invite you back to experience the improvements we’re working so hard to deliver. Your satisfaction is very important to us, and we hope to make your next visit exceptional. Warm regards Team Secreto
   

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4. R

   Richard

   Atlanta Metro

   12 reviews

   3.0

   12 reviews

   Dined on December 13, 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   We have been to Secreto several times and this was the most disappointing. I attribute this to it being the Christmas season and they were hosting a few large parties. We were greeted and seated right away. Atmosphere was good but service was much slower than usual. Appetizers were great - Calamari & Bang Bang Shrimp. Salads were very good. Then we waited for 20-25 minutes for the entreees. When they arrived they were lukewarm to cold which led me to believe they were overcrowded/understaffed. Will go back but not during the busy season.
   

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5. P

   Patrick

   Atlanta Metro

   2 reviews

   5.0

   2 reviews

   Dined on November 28, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Lamb chops a little small, but food was good. Quite vibe on Thanksgiving!
   

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6. W

   William

   Atlanta Metro

   63 reviews

   5.0

   63 reviews

   Dined on November 27, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Secreto is a neighborhood gem. High end Southern fare is now being mixed with a Mediterranean vibe. Food was very tasty and service was excellent.
   

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7. A

   Adi

   Atlanta Metro

   9 reviews

   5.0

   9 reviews

   Dined on November 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Love this place.Food is great,atmosphere romantic and service awesome
   

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8. C

   Carole

   Charleston

   3 reviews

   5.0

   3 reviews

   Dined on November 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This place is FABULOUS! The food and service were just both spectacular. Their menu is changing to Turkish items in two weeks; they let us sample one of the appetizers- wonderful!! Will definitely be going back
   

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9. G

   Ginger

   Atlanta Metro

   37 reviews

   2.0

   37 reviews

   Dined on October 26, 2024

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 5

   We were seated immediately…but waited forever for someone to take our order…matter of fact we had to ask the manager to take our order. The food came out just okay we had to send the steak back as it wasn’t cook properly medium rare came out well done. Good service is just hard to find besides the fact they weren’t busy…
   

   Secreto Southern Kitchen- BrookhavenResponded on November 6, 2024

   Hello Ginger, Thank you for taking the time to share your experience. We’re very sorry to hear that your visit didn’t meet expectations. It’s disappointing to hear that the service was slow and that the steak was not cooked to your preference. We truly appreciate you bringing this to our attention. We strive to provide prompt and attentive service to all our guests, and it sounds like we fell short in this instance. Please know that we’ll be reviewing your feedback with our team to ensure this doesn’t happen again in the future. We understand how important good service is and are committed to making improvements where needed. Thank you again for your feedback, and we hope to have the opportunity to serve you better next time. Team Secreto
   

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10. E

    Ed

    Denver

    16 reviews

    3.0

    16 reviews

    Dined on October 22, 2024

    1. Overall 3
    2. Food 5
    3. Service 2
    4. Ambience 5

    Food is very good, but the menu is limited. Lately, the service is been poor. Not enough waiters or the servers are not focused on customer service. We have decided to remove Secreto from our list of restaurateurs to dine
    

    Secreto Southern Kitchen- BrookhavenResponded on November 6, 2024

    Hello Ed, Thank you for sharing your feedback, and we’re genuinely sorry to hear that your recent experience with us didn’t meet your expectations. Providing excellent service is a priority for us, and it’s clear we missed the mark during your visit. Please accept our sincerest apologies for any inconvenience or frustration this may have caused. We would love the opportunity to make things right and show you the level of service we strive to provide. We are in the process of bringing new menu items to Secreto, Were you able to check our specials? We’d be happy if you were to give us another chance for a better experience. Feel free to reach out to us directly at 702-234-5720, and we’ll do our best to ensure your next visit exceeds expectations. Warm Regards Team Secreto.
    

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