SAVOR Stone Hearth Pizza & Wine

Review summary

1. T

   Tim

   Tahoe

   2 reviews

   5.0

   2 reviews

   Dined on October 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very friendly service. Very welcoming Ala Carte Salmon very tasty. Nice atmosphere.
   

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2. R

   Richard

   London

   8 reviews

   vip
   3.0

   8 reviews

   Dined on September 20, 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 2

   All you can eat is not what we wanted $120 incl tip for essentially 2 pizzas and 3 beers and terrible service. It was not a surprise there was hardly anyone at the restaurant
   

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3. T

   Tim

   Phoenix

   1 review

   2.0

   1 review

   Dined on September 11, 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 4

   Food was OK, service was OK. Don't think we will be coming back again
   

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4. v

   viki

   Alabama

   9 reviews

   3.0

   9 reviews

   Dined on August 18, 2024

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 3

   we did not like the chicken alfredo... as it was more of a primavera with chicken. salmon was a touch overdone. gluten pizza and regular pizza were big hits.
   

   SAVOR Stone Hearth Pizza & WineResponded on August 20, 2024

   Thank you for taking the time to share your feedback with us. We’re sorry to hear that you were not completely satisfied with your recent visit. We apologize that the Chicken Alfredo did not meet your expectations and that the salmon was slightly overdone. Your comments have been shared with our kitchen team to ensure that we make the necessary improvements. On a positive note, we're delighted to hear that both the gluten-free and regular pizzas were a hit! We strive to provide a great dining experience and your feedback helps us to continually improve. We hope you'll give us another opportunity to serve you and provide a meal that exceeds your expectations.
   

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5. A

   Andrea

   St. Louis

   2 reviews

   4.0

   2 reviews

   Dined on August 12, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Tip for two people should not be added to the bill. Takes away the feeling of thanking a job well done.
   

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6. OT

   OpenTable Diner

   San Francisco

   13 reviews

   4.0

   13 reviews

   Dined on June 10, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Good value. Almost too much food. Delicious veggie pizzas. Bbq chicken pizza was great. Leave room for the dessert pizza.
   

   SAVOR Stone Hearth Pizza & WineResponded on August 20, 2024

   Thank you so much for your wonderful feedback! We're thrilled to hear you enjoyed our veggie and BBQ chicken pizzas, and that you found everything to be such a great value. We'll definitely take your advice and leave room for the dessert pizza next time. Looking forward to serving you again soon!
   

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7. AH

   AnnaH

   Los Angeles

   12 reviews

   vip
   5.0

   12 reviews

   Dined on May 27, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The All You Can Eat Pizza dinner was fantastic! We will definitely come back again!
   

   SAVOR Stone Hearth Pizza & WineResponded on June 10, 2024

   I'm glad to hear you enjoyed the All You Can Eat Pizza dinner! We look forward to welcoming you back soon!
   

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8. OT

   OpenTable Diner

   Des Moines

   1 review

   5.0

   1 review

   Dined on May 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service. Waiters were attentive and patient. Excellent experience.
   

   SAVOR Stone Hearth Pizza & WineResponded on June 10, 2024

   Thank you so much for your kind words! We're thrilled to hear that you had an excellent experience and that our waitstaff was attentive and patient. We look forward to serving you again soon!
   

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9. OT

   OpenTable Diner

   Orange County

   1 review

   5.0

   1 review

   Dined on May 17, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great service, good ambiance. Not a lot of selection for lunch menu, but it’s good enough!
   

   SAVOR Stone Hearth Pizza & WineResponded on June 10, 2024

   Thank you for the feedback! We're glad you enjoyed the service and ambiance. We appreciate your input on the lunch menu and will keep it in mind for future improvements. Hope to see you again soon!
   

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10. OT

    OpenTable Diner

    Denver

    1 review

    2.0

    1 review

    Dined on May 9, 2024

    1. Overall 2
    2. Food 3
    3. Service 1
    4. Ambience 3

    Our servers were quite rude and off-putting. If we hadn’t been exhausted from a day at Disney we likely would have left after a question about a severe allergy was flippantly dismissed. We were disappointed to not be able to order pizzas individually but did enjoy the chef’s choice menu and the vegetarians in our group were accommodated. The servers became a bit more friendly as our meal continued, but we will not return.
    

    SAVOR Stone Hearth Pizza & WineResponded on August 20, 2024

    Thank you for taking the time to share your feedback with us. We sincerely apologize for the initial experience you had with our servers. We take all concerns, especially those relating to allergies, very seriously and it is disappointing to hear that your query was not addressed with the proper attention and care. We're glad to hear that you enjoyed the chef’s choice menu and that our vegetarian options met your group’s needs. However, it is concerning to learn that your overall experience was marred by the service you received. Please be assured that we will address this issue with our team to ensure that every guest feels welcomed and valued from the moment they arrive. We hope you might reconsider and give us another chance to provide you with the exceptional service.
    

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