Sauced BBQ & Spirits - Orange

Review summary

1. l

   leo

   Los Angeles

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Love this spot, highly recommended! Real bbq taste!
   

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2. A

   Amber

   Los Angeles

   1 review

   5.0

   1 review

   Dined on November 12, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My family had a great time. We loved the axe throwing :) definitely made the night much more enjoyable. We will definitely come back! Plus is that we love football, so we loved being able to watch the game as well while having fun throwing axes and celebrating our veteran ! Thank you :) Oh PS, the service was great and attentive! Also they were fun and joked around with us :)
   

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3. V

   Visal

   Los Angeles

   2 reviews

   5.0

   2 reviews

   Dined on November 9, 2024

   1. Overall 5
   2. Food 4
   3. Service 3
   4. Ambience 4

   Waitresses were non existent when trying to check out. The axe throwing was fun, and the instructor was helpful. Food was good. The smoked wings were not great.
   

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4. M

   Melani

   Orange County

   39 reviews

   3.0

   39 reviews

   Dined on November 4, 2024

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 3

   Disappointing... I have been there twice before and those experiences were great. But this time did not hit the mark. I understand that staffing is still an issue post covid with restaurants but gosh.... It took ONE hour to get our food. We were a group of 5. There was a big lunch/birthday group that was sitting before us. Looked like 14-20 people. I would hope they had let the restaurant know and hence staff should have been prepared. We had asked for a big pretzel to share and that took 30 minutes and it was not warm. Normally warm pretzel can be torn apart easily, we had to use a knife to cut. It was my friend's error to not read that the burnt ends included in the choice of 2 was not BRISKET burnet ends, instead was pork belly. She does not care for pork belly. But the staff could have said by the way brisket burnt ends is no longer part of the 2 choice meal. Especially because the menu has recently been revised. Staff was friendly just not attentive. We had to ask about our food instead someone should have come to at least apologize for delay.
   

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5. T

   Traci

   Orange County

   3 reviews

   5.0

   3 reviews

   Dined on November 3, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Axe throwing was awesome! Followed by an amazing meal and fried pickles
   

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6. A

   Allison

   Orange County

   3 reviews

   1.0

   3 reviews

   Dined on October 25, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Severely understaffed, for a night with a concert going on at the Honda center… waited over an hour for food. One of the dishes was incorrect, and the only thing we got was an “I’m sorry”. I do not think this was the servers fault. Poor management of staffing.
   

   Sauced BBQ & Spirits - OrangeResponded on October 30, 2024

   Hi Allison, I am sorry to hear that you did not receive timely service on your last visit. As a team we are working on finding proper staffing levels for concert nights and unfortunately some days are busier than others. Our goal is to provide great service and we were not able to provide that you and I am very sorry for that. It is my promise to you that we are working to and will continue to strive to improve so that we can earn back your five star review. I truly appreciate your feedback and assure you it will be shared with the management team. Thank you.
   

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7. C

   Caroline

   Las Vegas

   2 reviews

   vip
   3.0

   2 reviews

   Dined on October 25, 2024

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 5

   PURPOSELY UNDERSTAFFED ON A CONCERT NIGHT? I would have loved to give a 5 Star review, but sadly I cannot. Waiting 25 mins for drinks (on the second round too) and nearly an hour for food is why. This isn’t my first time visiting this location and on a concert/event night. Thought my first experience was a fluke. I mean, restaurants wouldn’t purposely understaff on a night they knew would be busy due to a concert less than a mile away and 2 big name restaurants closing down (leaving a lack of places to go), right? Or would they? The same exact thing happened to me last night, again! Why was our server given such an outrageously large area to cover? Why were they constantly washing up behind the bar? Food items ordered at our table were a few of the Nashville Chicken Sandwiches, Brisket sandwich, Mac & Cheese and a Wedge. All were really good, but after waiting nearly an hour we had to eat so quickly, we couldn’t even enjoy it. Besides the food being good our watermelon/cucumber cocktail and margaritas tasted good, but I’m sorry where was the alcohol? We weren’t wanting to get a nasty big sip of tequila/vodka, but you couldn’t taste anything. And I ordered a double! I understand proper measures, but don’t believe that even they were met when making any of our cocktails. Bottom line, if you have time to wait an hour for your food and 25 min for each round of drinks then enjoy, although I would t recommend wasting your money on any of the cocktails. If you do not have the time to wait endlessly then don’t bother dining here.
   

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8. M

   Mia

   Los Angeles

   12 reviews

   vip
   2.0

   12 reviews

   Dined on October 20, 2024

   1. Overall 2
   2. Food 5
   3. Service 1
   4. Ambience 5

   Our server was horrible. He never checked on us. Only took our order for drinks, and then came back and took our order for food…. 1 hour later. We were there for 2 hrs and 15 minutes total. It took forever for him to come back, and he wasn’t even around in our area, just totally disappeared. They never cleaned off our table from drinks and apps so our table was completely full by the time our dinner came out. Overall, the service kinda ruined my fiancé’s surprise bday dinner with a few of our friends and family.
   

   Sauced BBQ & Spirits - OrangeResponded on October 24, 2024

   Hi Mia, I am so sorry to hear that your special celebration was not everything that it could have been. We strive to provide great service daily and will use your feedback to improve in every area that we can. I appreciate you taking the time to leave us a review and I hope that you will give us another chance in the near future. Thank you! MacKenzie Hunter
   

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9. N

   Nur

   Central Coast

   10 reviews

   vip
   1.0

   10 reviews

   Dined on October 7, 2024

   1. Overall 1
   2. Food 1
   3. Service 4
   4. Ambience 3

   Food on beef ribs only erribly dry. Everything else is perfect. The restaurant really look empty on weekend. I hope they improve the quality of the dry ribs. They have great bbq sauce.
   

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   Sauced BBQ & Spirits - OrangeResponded on October 9, 2024

   Hi Nur, I am so glad to hear that you enjoyed the bbq sauce and everything else that you tried! I apologize that the quality of the beef rib you received did not meet our standards. It is our goal to provide high quality meats at every time of day and I apologize that we did not meet the mark on your last visit. I hope that you give us another try again soon. Thank you for your feedback! MacKenzie Hunter General Manager
   

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10. G

    Gina

    Orange County

    5 reviews

    5.0

    5 reviews

    Dined on September 29, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great meal, we had the Carolina pulled pork sandwich with a side salad and the grilled chicken sandwich. Overall good food and service. Have been here before will always go back.
    

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