Santaella

Santaella reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. D

   Deb VIP

   Chicago7 reviews

   5.0

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is our second time here and we couldn’t wait to get back! It was just as lovely the second time. The food is incredible, the staff, the ambience and we loved it just as much! It’s a must in Puerto Rico!
   

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2. J

   Jorge

   Caribbean2 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service and outstanding food. Pate hilt recommended!
   

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3. B

   Brian

   Detroit1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great from start to finish. Service was perfect, as were our selections.
   

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4. E

   Edda VIP

   Washington DC25 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Elevated criollo….always good to be back and try local dishes in a beautiful setting.
   

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5. S

   Salvador

   Los Angeles4 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding food and service. One of the best restaurants in PR.
   

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6. R

   Russell VIP

   Caribbean24 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time in Azotea, rooftop and food and service was outstanding as in the Santaella main room. The menu is not as big as the main room but still have great options and cocktails and service were great.
   

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7. I

   Idalia

   Los Angeles1 review

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and drinks were excellent. It was a good vibe, classy.
   

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8. M

   Monica VIP

   Tampa13 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Sea bass was the best preparation and taste sensation I have had in a long time! Alex was a wonderful and informed server.
   

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9. A

   Anjelica

   Chicago2 reviews

   3.0

   Dined 6 days ago

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 4

   Very cute, ambiance was 100a% food was slow coming out
   

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10. L

    Luis VIP

    Caribbean2 reviews

    1.0

    Dined 6 days ago

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1

    I had the worst experience ever here, til today I used to be a local at this place, sometimes more than once a week. I always sat at the bar in where I thought I was welcome, turns out that I wasn’t. The “mixologists” there are the most hypocrite people I’ve ever met. They started talking awful things about me with a friend of mine who obviously was going to let me know. I’m still in shock with this situation because I wasn’t expecting it, obviously they weren’t friends of mine but I always tried to be decent and cordial with those people so that’s why I never expected something like that. Please be careful with this place especially in the bar area, they tend to badmouth people behind their back.
    

    SantaellaResponded 6 days ago

    I'm truly sorry to hear about your experience. As a loyal guest who supported the place regularly, you had every right to expect respect and professionalism. It’s disappointing to feel unwelcome somewhere you tried to be kind and cordial. Regardless of personal relationships, guests should never be subjected to gossip or disrespect. Thank you for sharing your story—it’s an important reminder of how vital genuine hospitality is. I hope you find a place where your loyalty is valued and you're treated with the respect you deserve.
    

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