Saltine

Review summary

1. D

   Damian

   Jacksonville

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   If you get a black waiter name Ty switch right away
   

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2. C

   Cheryl

   Greater Boston

   18 reviews

   4.0

   18 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   Nice restaurant. Would go back. Food was good. Had a new waiter so service was a bit slow but overall a good experience. Manager was very helpful when we had a slight issue about menu options.
   

   SaltineResponded 1 day ago

   Thank you for dining with us and for your understanding as our new team member got up to speed. We’re glad to hear you had a good experience overall and that our manager was able to assist with your menu concerns. We appreciate your support and look forward to welcoming you back for an even smoother experience next time!
   

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3. P

   Parker

   Greensboro

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Noah was the best server ever! Made for a great experience on Valentine’s Day. Our food was taking a bit to come out and he brought us some she crab soup (delicious by the way) to hold us over for the main course. Great attitude and service and I hope we have him again next time we dine at Saltine.
   

   SaltineResponded 1 day ago

   Thank you for spending Valentine’s Day with us! We’re thrilled to hear that Noah made your experience truly special. His attentiveness, great attitude, and thoughtful gesture with the she crab soup are exactly what we strive for in hospitality. We’ll be sure to pass along your kind words to him—he’ll be so happy to know he made such a lasting impression! We can’t wait to welcome you back and hope you’ll have the chance to dine with Noah again in the future.
   

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4. T

   Tevin

   Richmond

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My wife and I went in for Valentines Day and everything was on point! The service Lindsey provided was great and the food that was recommended was just as good. We had drinks, appetizers (the oysters and scallops were 10/10), entrees and dessert. This was our first time visiting but definitely will not be the last!
   

   SaltineResponded 1 day ago

   Thank you for celebrating Valentine’s Day with us! We’re thrilled to hear that Lindsey provided great service and that you enjoyed everything from the oysters and scallops to the entrees and dessert. We appreciate your understanding regarding the slight mishap and are glad our team was able to address it promptly. It means a lot that your first visit was a great one, and we look forward to welcoming you back for many more!
   

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5. F

   Filipo

   Unspecified

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service, great food, and exceptional ambiance! Highly recommend.
   

   SaltineResponded 1 day ago

   Thank you for your kind words and recommendation! We’re delighted to hear you enjoyed the great service, food, and exceptional ambiance. We look forward to welcoming you back for another fantastic experience!
   

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6. D

   Doug

   Richmond

   5 reviews

   5.0

   5 reviews

   Dined on February 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Outstanding experience. Our server, Nikkia, made us feel as if we were her only guests. I had the scallops; my wife had crab cakes. Both were tasty - I've never had cheese grits so good. The music could come down a notch, but that's a minor concern over what was an excellent beginning to a date night overall.
   

   SaltineResponded 1 day ago

   Thank you for your wonderful review! We’re thrilled to hear that Nikkia made your experience feel so personal and that you and your wife enjoyed the scallops and crab cakes—especially the cheese grits! We appreciate your feedback on the music volume and will keep it in mind. It’s great to know your evening with us set the perfect tone for a memorable date night. We look forward to welcoming you back soon!
   

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7. R

   Ryan

   Richmond

   1 review

   5.0

   1 review

   Dined on February 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious food, great atmosphere and service. Drinks were amazing and our server Evan was awesome! Highly recommend!!
   

   SaltineResponded 1 day ago

   Thank you for your kind words and recommendation! We’re thrilled to hear you enjoyed the delicious food, great atmosphere, and amazing drinks. Evan will be so happy to know he made your experience even better! We look forward to welcoming you back for another fantastic visit soon!
   

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8. R

   Robin

   Richmond

   6 reviews

   2.0

   6 reviews

   Dined on February 1, 2025

   1. Overall 2
   2. Food 3
   3. Service 4
   4. Ambience 2

   Took too long for food to come out. It was not hot.
   

   SaltineResponded on February 7, 2025

   Thank you for sharing your feedback. I’m truly sorry that your food took too long to arrive and wasn’t served hot. That’s not the experience we strive to provide, and I understand how frustrating that must have been. Please know that we take your concerns seriously and will address them with our team to ensure we improve. We would love the opportunity to provide you with a better experience in the future.
   

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9. K

   Kelly

   Washington DC

   6 reviews

   5.0

   6 reviews

   Dined on February 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a great Saturday brunch. Lobster roll was delicious and the mimosas were perfect.
   

   SaltineResponded on February 7, 2025

   Thank you for joining us for Saturday brunch! We’re thrilled to hear you enjoyed the lobster roll and that the mimosas were just right. We look forward to welcoming you back for another delicious brunch soon!
   

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10. L

    Linda

    Charleston

    3 reviews

    4.0

    3 reviews

    Dined on January 31, 2025

    1. Overall 4
    2. Food 3
    3. Service 4
    4. Ambience 4

    Overall, a nice experience the poke bowl ,she crab soup and Caesar salad were very good. We were very disappointed with the fried oysters and fried shrimp as they were heavily battered and overcooked. The sauces with those two appetizers was fair at best. The sauce that came with my red snapper was fair and feel they should offer you a variety of sauces to add to the variety of fish on the menu.
    

    SaltineResponded on February 7, 2025

    Thank you for dining with us and for sharing your feedback! We're glad to hear you enjoyed the poke bowl, she-crab soup, and Caesar salad. However, we’re sorry that the fried oysters, shrimp, and sauces didn’t meet your expectations. Your input is valuable, and we’ll be sharing it with our culinary team to see how we can improve. We appreciate your suggestion about offering more sauce options for our fish dishes and will take it into consideration. We hope you’ll give us another chance to provide an even better experience next time!
    

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