Saltine

Review summary

1. T

   Tracy

   Richmond1 review

   3.0

   Dined 3 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   Food was very good. Waiter was not very attentive. If spending this amount of money for great food, the wait staff has to meet the expectation of fine dining. Ours did not
   

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2. E

   Eben

   Washington DC10 reviews

   1.0

   Dined 3 days ago

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 2

   We got seated in the upstairs area which is quiet but poorly serviced - it requires a trip up the stairs for everything (or at least it did last night…). While the server was pleasant, our location was clearly an irritant. We were never offered a second drink or a glass of wine , our water glasses were never refilled and when we finished our main courses, she summarily presented us with the check - no offer of dessert - a clear not-so-subtle queue to leave. It was a real disappointment for $150.
   

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3. OT

   OpenTable Diner

   San Francisco1 review

   4.0

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Food was very good and service was attentive. The noise became an issue when a large loud group came in from the bar. It kind of spoiled an otherwise enjoyable experience.
   

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4. OT

   OpenTable Diner

   San Diego1 review

   5.0

   Dined on March 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I had an absolute blast and the rum punch was amazing! Fantastic food and ambiance, I’ll definitely be back.
   

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5. W

   Wenlee VIP

   San Francisco9 reviews

   2.0

   Dined on March 16, 2025

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 2

   The decor is nice. We had to wait about 15-20 minutes for our reserved table, as it was a busy night. The menu had good variety. The catch of the day was fresh and had several choices. The waitress was cordial. The food was decent, but not exceptional. So, the cost of this meal was slightly overpriced. Overall, it was an okay experience. However, don’t go out of your way to have dinner here.
   

   SaltineResponded 3 days ago

   Thank you for taking the time to share your feedback. We're glad to hear you appreciated the decor, menu variety, and freshness of the catch of the day. That said, we're sorry to learn that your overall experience didn’t quite meet expectations, especially regarding the wait time and perceived value. We strive to deliver both excellent food and service, and your comments will be shared with our team as we continue working to improve. We truly appreciate your visit and hope we’ll have the opportunity to provide a more memorable experience in the future.
   

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6. A

   Adventurer

   Richmond3 reviews

   5.0

   Dined on March 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was full of flavor, flounder with she crab, topped with crab and garlic mashed potatoes as a side. This is the type of meal worth paying for. The service was excellent, and the food didn't take long at all to come out.
   

   SaltineResponded 3 days ago

   Thank you for the wonderful review! We’re so glad to hear you enjoyed the flavorful flounder with she crab and garlic mashed potatoes—what a delicious combo. It’s great to know the service and timing matched the quality of the meal, too. We truly appreciate your kind words and hope to welcome you back again soon!
   

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7. D

   ronDnyc

   Washington DC18 reviews

   3.0

   Dined on March 13, 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   The restaurant offers a pleasant atmosphere, though the area at the end of the bar detracts from the experience due to ongoing construction hidden behind a tarp. Pricing leans toward the higher end of the spectrum. My Saltine Caesar salad was a highlight—crisp, perfectly chilled, and elevated by a generous serving of boqueron anchovies and focaccia croutons. For my entrée, I opted for the P.E.I. Mussels, served in a beer and fennel broth enriched with diced pancetta, white beans, and kale. While the mussels themselves were delicious, the pancetta made the broth overly salty, which slightly overshadowed the dish's overall appeal. The meal was topped off with a delightful Chocolate Passion Fruit Ball - a concoction of light, airy, mouse-like combined with passion fruit puree.
   

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   SaltineResponded 3 days ago

   Thank you for taking the time to share such a detailed and thoughtful review. We're glad to hear you enjoyed the atmosphere and especially appreciated the Saltine Caesar salad and the Chocolate Passion Fruit Ball—both are favorites we’re proud to serve. We appreciate your feedback regarding the mussels and the temporary construction near the bar. We're actively working to minimize disruptions, and your comments will be shared with our culinary team to help us refine the balance of flavors in that dish. Thank you again for dining with us—we hope to have the opportunity to welcome you back for an even better experience next time.
   

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8. J

   Jorge

   Richmond1 review

   5.0

   Dined on March 13, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing experience! Very nice service and explanation from chef’s. Staff was on point.
   

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   SaltineResponded 3 days ago

   Thank you so much for joining us for our Tarnished Truth Cocktail Dinner! We’re thrilled to hear you had an amazing experience and appreciated the service and insight from our chefs. It was a pleasure to host you, and we’re so glad our team helped make the evening special. We look forward to welcoming you back for future dinners and more unforgettable nights!
   

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9. D

   Douglas

   Richmond9 reviews

   5.0

   Dined on March 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food, service, and ambience. This was our second visit, and we will surely return.
   

   SaltineResponded 3 days ago

   Thank you for the kind words! We’re so happy to hear you enjoyed the food, service, and ambiance—and even more so that this was your second visit. It means the world to us that you plan to return, and we can’t wait to welcome you back again soon!
   

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10. P

    Philip

    Wilmington52 reviews

    4.0

    Dined on March 7, 2025

    1. Overall 4
    2. Food 3
    3. Service 3
    4. Ambience 3

    Overall it was a nice evening. We arrived early to take advantage of Happy hour but the bar was too crowded to get near and there were no seats at the side tables. We went into the dining room a bit ahead of our reservation. There was plenty of room but the room filled up as Happy Hour ended! The service was fine and the food OK but not spectacular. My companion enjoyed her scallops and said she would order them again. My crab cake was meaty but not as tasty as I expected. We tried a couple of house wines and found them about average. I think I will try one of the other restaurants in the hotel next time I visit before I go back to Saltines.
    

    SaltineResponded 3 days ago

    Thank you for taking the time to share your experience with us. We're glad to hear you enjoyed a nice evening overall and that your companion was happy with the scallops. That said, we’re sorry to learn the bar crowd made it difficult to enjoy happy hour and that parts of your meal didn’t quite meet expectations. We appreciate your honest feedback, as it helps us improve both our food and guest experience. We hope you’ll consider giving us another try in the future, and we’d love the opportunity to make your next visit more memorable.
    

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