Salt Creek Grille Orange County

Review summary

1. K

   K

   Orange County

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 2

   Not impressed with new Salt Creek Grille. Made a reservation and had to wait 25 mins to be seated when it wasn't very busy at time of arrival. Service was slow upon sitting down and we had to ask manager to help get us drinks. Food order was brought out incorrect. Halibut was overcooked. Kids ranch sides never came to table and we had to ask two times to get. Christmas tree was carried through restaurant in middle of dinner and setup in reception next to where our table was. Receptionists giggling and laughing with xmas tree guys and being loud and inconsiderate of our dinner table right there. Server was very friendly and nice but service overall was poor with the mistakes and how long we waited in beginning.
   

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2. M

   Mike

   Los Angeles

   43 reviews

   vip
   4.0

   43 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Very enjoyable brunch. Good food. Professional and friendly service. Very nice atmosphere. No complaints.
   

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3. c

   cheryl

   Orange County

   1 review

   1.0

   1 review

   Dined 4 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 5

   Party of 4 Salad arrived no dressing on the side per request Steaks arrived butter on and No butter was requested Brussels sprouts with bacon arrived No bacon requested Waiter and kitchen staff disregarded all our requests Ty
   

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4. D

   Dennis

   Orange County

   2 reviews

   1.0

   2 reviews

   Dined 5 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Blatant Racial Profiling and Prejudice! Our reservation for four was confirmed (same day) through Open Table Friday at 8:04 am. Upon arrival, after five minutes of waiting (the table remained unoccupied), we were seated by the Maitre D at the requested bartop table in front of the restaurant, next to the piano. Some moments later, the manager approached me, asked me for my name, gave me his (which I don’t remember), and said the table was reserved. I informed him that we had reserved the specific table. He then left to confirm with the Maitre D and, with swift determination, returned to tell us that we could not have that particular seating but the booth on the side. I noticed two white patrons he spoke with ahead approaching us, standing by. I asked him if we were being told to give up our seats even though we made the reservation early that morning, and he said he just needed us to move. There are moments when you know what’s happening because you feel it in your gut. I never had to write this kind of review. As a black man, I am careful not to decry racism; it does not apply to every poor experience just because of the racial makeup of all involved. Implicit biases, although rooted in prejudice, are not conscious. This was conscious (deliberate and calculated prejudice); he chose, and WITHOUT apology or empathetic behavior, to let us know he meant it. Unfortunately, in this case, the bad-faith actor is a Manager/Owner, so reflection and accountability are not likely. I am aware that one of the (silent) owners is African-American. After eating there for so long, I am mindful that at least one server is African-American. I take no pleasure in posting this review, nor do I gain any benefit from it. My only power is my voice and the ability not to spend my consumer dollars at this establishment. This was the experience.
   

   Salt Creek Grille Orange CountyResponded 3 days ago

   Hi Dennis, We're sad to hear about your incredibly disappointing experience you had at Salt Creek Grille in Dana Point, CA. Your feedback is invaluable to us. We are committed to addressing this issue immediately and taking steps to ensure it never happens again. We hope you'll give us another chance to provide you with a positive and welcoming dining experience.
   

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5. K

   Karen

   Hawaii

   10 reviews

   5.0

   10 reviews

   Dined on November 17, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We had a great time! Our server, Branden/Braden was so nice and helpful!! The atmosphere was fun and energetic! The food was good. We had a really nice time!
   

   Salt Creek Grille Orange CountyResponded on November 19, 2024

   Hi Karen, Thank you so much for your incredible review! We're absolutely thrilled to hear that your experience at Salt Creek Grille   in Dana Point, CA. was exceptional. It's wonderful to know that you enjoyed the food, atmosphere, and the attentive service from Braden. We're dedicated to providing a memorable dining experience for every guest, and we're so happy that we achieved that for you. Thank you for choosing Salt Creek Grille and for sharing your positive feedback. We can't wait to welcome you back soon for another unforgettable dining experience.
   

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6. OT

   OpenTable Diner

   Orange County

   23 reviews

   vip
   5.0

   23 reviews

   Dined on November 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent dinner! The halibut, Seabass and salmon were all delicious!
   

   Salt Creek Grille Orange CountyResponded on November 15, 2024

   Hello Anonymous, Thank you so much for your incredible review! We're absolutely thrilled to hear that your experience at Salt Creek Grille in Dana Point, CA. was exceptional. It's wonderful to know that you enjoyed the halibut, sea bass, and salmon. We're dedicated to providing a memorable dining experience for every guest, and we're so happy that we achieved that for you. Thank you for choosing Salt Creek Grille and for sharing your positive feedback. We can't wait to welcome you back soon for another unforgettable dining experience.
   

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7. D

   Dartagnan

   Orange County

   8 reviews

   vip
   5.0

   8 reviews

   Dined on November 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Extremely nice restaurant. Very good service, outstanding menu.
   

   Salt Creek Grille Orange CountyResponded on November 12, 2024

   Hi Dartagnan, Thank you so much for your incredible review! We're absolutely thrilled to hear that your experience at Salt Creek Grille in Dana Point, CA. was exceptional. It's wonderful to know that our food, service, and atmosphere exceeded your expectations. We're dedicated to providing a memorable dining experience for every guest, and we're so happy that we achieved that for you. Thank you for choosing Salt Creek Grille and for sharing your positive feedback. We can't wait to welcome you back soon for another unforgettable dining experience.
   

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8. L

   Lisa

   San Francisco

   1 review

   1.0

   1 review

   Dined on November 10, 2024

   1. Overall 1
   2. Food 1
   3. Service 4
   4. Ambience 3

   Loud restaurant but cute vibes. Unfortunately all 3 steaks for our party were overcooked and T he sides never came out. Server was very friendly.
   

   Salt Creek Grille Orange CountyResponded on November 12, 2024

   Hi Lisa, We're sad to hear about your experience you had at Salt Creek Grille. We're committed to providing exceptional service and delicious food. We'll take your feedback seriously and will be investigating the issues you've raised. We appreciate you bringing these concerns to our attention, and we hope you'll give us another chance to provide you with a memorable dining experience. Thank you for your understanding and patience.
   

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9. P

   Paige

   Orange County

   4 reviews

   4.0

   4 reviews

   Dined on November 9, 2024

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   The service at the new Salt Creek Grille is absolutely outstanding and very personal and friendly. My only complaint is with the burger I ordered. The meat was way overly seasoned and detracted from tasting the flavor of the high quality beef. I'm sure if I come again I will just inquire if that particular dish can be ordered without all of the added seasonings. Otherwise--the overall experience was very enjoyable!
   

   Salt Creek Grille Orange CountyResponded on November 12, 2024

   Hi Paige, Thank you for your review. We appreciate your feedback on the burger and the excellent service. We'll take your comments seriously and use them to improve our menu and preparation. We hope you'll give us another chance to impress you in the future here at Salt Creek Grille in Dana Point, CA.
   

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10. S

    Shannon

    Orange County

    7 reviews

    5.0

    7 reviews

    Dined on November 9, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We ordered the sourdough loaf, wedge salad and French dip. All were fantastic. Our server, Sam, was great too. Will definitely be back.
    

    Salt Creek Grille Orange CountyResponded on November 12, 2024

    Hi Shannon, Thank you so much for your incredible review! We're absolutely thrilled to hear that your experience at Salt Creek Grille in Dana Point, CA. was exceptional. It's wonderful to know that you enjoyed the sourdough loaf, wedge salad, French dip, and the attentive service from Sam. We're dedicated to providing a memorable dining experience for every guest, and we're so happy that we achieved that for you. Thank you for choosing Salt Creek Grille and for sharing your positive feedback. We can't wait to welcome you back soon for another unforgettable dining experience.
    

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