Sally's Apizza - Woburn

Review summary

1. D

   Deirdre

   Greater Boston

   1 review

   2.0

   1 review

   Dined 3 days ago

   1. Overall 2
   2. Food 4
   3. Service 3
   4. Ambience 2

   We made a reservation and were seated quickly however, when we ordered our pizza we were informed that the wait for a pizza was 45 minutes. After about 40 minutes we were informed that the wait for pizza had increased to close to an hour. Too crowded and ridiculous to wait an hour for a pizza. I guess they hope you will order more appetizers and drinks while you are waiting for your pizza.
   

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2. PL

   PattyL

   VIP

   Greater Boston

   7 reviews

   3.0

   7 reviews

   Dined on January 12, 2025

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 4

   We ordered 2 pizzas, one white clam and one tomato with pepperoni. I thought the white clam was a little bland. The other with tomato sauce was just ok. Service was great and our waiter was very attentive
   

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3. G

   Gina

   Greater Boston

   1 review

   3.0

   1 review

   Dined on January 11, 2025

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 4

   House salad was so spicy hot (? the dressing) we had to send it back. Sausage pizza was delicious but there was barely any sausage on it. I really love the coal fire thin crust pizza though so I’ll be back.
   

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4. K

   Kim

   VIP

   Greater Boston

   159 reviews

   5.0

   159 reviews

   Dined on January 11, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great menu. Fast service. Ordered multiple food items. Everything delicious. Server attentive and pleasant. Can’t wait to come again
   

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5. W

   Wendy

   Minneapolis

   1 review

   5.0

   1 review

   Dined on January 7, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fabulous pizza! Great bolognese, and the house salad is great!
   

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6. L

   Laurie

   Greater Boston

   1 review

   4.0

   1 review

   Dined on January 4, 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   The pizza is why we keep coming back. It’s that good you crave it. That said we have been several times since the Woburn location opened and every single time it is an unreasonably long wait for pizza to come to table. Last night was the longest at an hour and 20 minutes! They did try to make it right with a free appetizer which was great, but it seems like this is an ongoing issue. Don’t go super hungry unless you plan on getting appetizers!
   

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7. c

   chris

   San Francisco

   1 review

   1.0

   1 review

   Dined on January 4, 2025

   1. Overall 1
   2. Food 3
   3. Service 3
   4. Ambience 1

   An hour and a half is much to long to wait for a pizza.
   

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8. V

   Valkal

   New York City

   1 review

   5.0

   1 review

   Dined on January 3, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We love this place! One of our favorite pizza spots in Ma
   

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9. J

   Julie

   New York City

   2 reviews

   5.0

   2 reviews

   Dined on January 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service was excellent and the pizza did not disappoint! Best pizza around unless we drive to New Haven 😉
   

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10. M

    Melissa

    San Francisco

    1 review

    1.0

    1 review

    Dined on December 30, 2024

    1. Overall 1
    2. Food 4
    3. Service 1
    4. Ambience 3

    We went last night for dinner and the service was terrible. We ordered appetizers and 2/3 of the “appetizers” were brought out AFTER the pizza. The reason I say 2/3 is because the third appetizer never came. No explanation from our waitress on why we never got it, no apology. She came over to ask if we wanted a box before the third appetizer came out. I had to remind her we had ordered it and to take it off the bill since we never got it. Her response was just “okay”. Overall, as someone who works in customer service, the service here was terrible. The waitress had no interest in doing her job, more interested in her friends sitting at the bar. Super disappointing since we loved going here, but after that experience, we will not be back.
    

    1 person found this helpful