Ruth's Chris Steak House - Charlotte - SouthPark

Review summary

1. T

   Trevor

   Charleston

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I have dined here with my family for the first time. It was quite busy, and although the wait, was somewhat long, it was definitely worth the wait. We were greeted with apologies for seating setbacks; and while we were not bothered with waiting, the sureness of hospitality is undeniable. The food, is undoubtedly delicious. For the price range, it is definitely worth its value. From their “Lobster Voodoo”, to their steaks and crab cakes, to finishing with a nice warm cappuccino— our 20 minute wait lead to a 2 hour stay. The service was truly impeccable as our care left us feeling “un-rushed”, satisfied and sated. Overall, I recommend this location to people who come across it.
   

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2. M

   Michele

   Charlotte

   3 reviews

   vip
   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We had a great time! The food is always great. Michael was our server and he was wonderful! Very busy night but he still managed to give us enough attention. The hostess originally gave us an odd table off the bar which was almost like a closet. We told her we wanted to experience the ambiance of the restaurant and did not want to be seated in the “closet”. She was great and accommodated us with another table. We would highly recommend this restaurant. I was very happy with the food as usual but especially happy with the service! Thank you!!
   

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3. J

   Jimmy

   Charlotte

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We arrived at 6:30 and were told that we could sit at bar and wait to be called. We were called 15 minutes after our reservation time. Once we were sat our waiter informed us that because of our delay in seating the management was offering us 2 free appetizers. That was a class act! The food, ambience, and service were impeccable!
   

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4. G

   Genica

   Raleigh

   1 review

   3.0

   1 review

   Dined 2 days ago

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 5

   Very nice place, great location, great food, but poor service.
   

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5. S

   Susan

   Richmond

   190 reviews

   vip
   5.0

   190 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service. Expertly prepared seafood! We love the tower! Don’t miss the sweet potatoes— for dessert with ice cream— it’s outstanding!
   

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6. R

   Robert

   Charlotte

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Husband I agree this is better than Capital Grille. Quiet atmosphere while still having lots of other people there, staff was amazing, and prices were good.
   

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7. M

   Markland

   Charlotte

   33 reviews

   vip
   2.0

   33 reviews

   Dined 4 days ago

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 2

   Overall ok. Very dated and not quite what it once was
   

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8. C

   Chris

   Charlotte

   67 reviews

   vip
   2.0

   67 reviews

   Dined 4 days ago

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 2

   They seemed overwhelmed or short staffed. Nate, our waiter, seemed very pushy on the upselling and it took forever to get a glass of wine. Food wise the lobster bisque was very very salty but did contain lots of lobster chunks. The truffle topping in the steak was tasty but the presentation was awful. Not the best experience I've had there
   

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9. A

   Ashley

   Charlotte

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Michael was fantastic as always! Timing, food and service was all really great. Thank you!
   

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10. D

    Doug

    Charlotte

    12 reviews

    5.0

    12 reviews

    Dined 6 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    Our waiter, Michael is a true professional! We were engrossed in conversation yet glasses were always full, every need met while seeming to be invisible except when we needed something. Pleasant, engaging yet polite and professional. We’ll request to be seated in his area on our next visit~ds
    

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