Ruth's Chris Steak House - Albuquerque

Review summary

1. D

   Diana

   San Francisco

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 4

   The steak and service was great. The other food we got like mashed potatoes, asparagus, bread, lobster tail ws good, but I've had better and food help seemed like it had been stitting out for a little bit. I was hoping it was hotter and fresher. The lobster tail was 10 oz, $21, and seemed like it was dry and over cooked. The manager came out and asked how was everything and I said good, but should have complained. Service is good and everything was nice. Loved the table we got and I got rose petals on the table and a rose which was a nice touch. Didn't wait long for a table or service. But for the money we spent which was almost $200, no appetizers, 1 coke, no dessert, not worth it. The cowboy ribeye was the best meat ever, but so expensive and didn't come with any sides. Probably won't come again, unless there's special going on or someone else pays for it.
   

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2. C

   Cassandra

   New Mexico

   8 reviews

   5.0

   8 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was probably one of the busiest dining evenings of the year (Valentine's Day). The staff was perfect. The meal was fabulous. I was impressed that the upstairs manager spoke with us and even took our drink order.
   

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3. W

   WILLIAM

   New Mexico

   9 reviews

   5.0

   9 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We always have the best time. John made accommodations for an extra guest in our party. ( our grandson). Aaron our server was excellent!!! Thank you for another wonderful evening.
   

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4. J

   James

   New Mexico

   2 reviews

   4.0

   2 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   The quality of food this time around was Sub Par. The Tomahawk was overcooked and just taste burnt as well as the baked potato was dry. The lobster Mac was excellent.
   

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5. K

   Kyle

   New Mexico

   1 review

   3.0

   1 review

   Dined 3 days ago

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 3

   Our server, Alex, had to have been the best part of our dining experience. He was very kind, genuine and provided excellent service. The food, however, was sub par. The complimentary bread was cold and tasteless. We ordered the calamari, which had an orange glaze and bell peppers. It reminded us of orange chicken at a Chinese restaurant. I ordered the filet mignon with lobster tail. The filet tasted like a pot roast and had zero seasoning. The lobster tail was the best thing I had all night. Overall, I was very disappointed with Ruth’s Chris Steakhouse. Spent a pretty penny on food that didn’t deserve it. Save your money, get a more enjoyable steak somewhere else.
   

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6. D

   Doug

   San Francisco

   14 reviews

   1.0

   14 reviews

   Dined 4 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   Decent steaks but horrible service. We tell the server we do not want bread, and she brings water and bread. She brings out cold coffee, and we have to wait 20 minutes to get hot coffee. When she brings out hot coffee, she comes back and warms our cups up with....guess what?...cold coffee again. I ask for a snifter of hot premium cognac, and she brings me the cognac in an ice-cold snifter with a rocks glass underneath it with water that is luke warm, and somehow that is going to warm up my cognac??? This is without question the worst Ruth's Chris in the US. For $125-$200 a plate you would expect reasonable service. I said I would try this restaurant one more time after two very bad experiences in the past year, and this was the final straw. The meal for two was $375 less gratuity, and neither of us had a salad or dessert, and two drinks each. I wish I knew who ran this company so that I could tell them to come out and experience what I can only describe as their chain's worst franchise by a mile!!!!
   

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7. M

   Marlene

   Las Vegas

   4 reviews

   5.0

   4 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Best Happy Hour in town! Enjoyed the upscale experience for budget friendly cost.
   

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8. j

   jon

   New Mexico

   15 reviews

   3.0

   15 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Went there for my birthday. In the Ruth Chris tradition, they decorated the table and filled out a birthday card. We ordered two steaks and a shrimp salad and a bunch of sides. Sadly, both the filet and our NY were undercooked, so we requested them to be remade. The manager made an effort to come by and went above and beyond to make it right. The redone steaks were much more to our liking. We capped off the meal with coffees and a birthday cake. All in all, a good meal. Im
   

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9. L

   Lea

   New Mexico

   1 review

   5.0

   1 review

   Dined on February 8, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Having dined at Ruth's Chris since I was a young woman growing up in Louisiana, returning to this beloved steakhouse always feels like coming home. My son and I recently enjoyed a delightful dinner that reaffirmed why this place holds a special place in my heart. We started with refreshing pomegranate martinis, followed by my favorite—Caymus Cabernet, which paired beautifully with our main course. We both opted for the 11 oz filet cooked medium rare, and it was nothing short of spectacular. Tender and juicy, each bite was a testament to the quality we’ve come to expect from Ruth’s Chris. The garlic mashed potatoes were creamy and indulgent, while the Brussels sprouts were roasted to perfection, adding a delightful crunch to our meal. Our server was attentive and kind, making our dining experience all the more enjoyable. And the manager, Elias was quick to make sure we were well taken care of. Overall, our dinner was a wonderful reminder of why I’ve cherished Ruth’s Chris for years. I highly recommend it for anyone seeking a memorable steak dinner in a warm and welcoming atmosphere. I can’t wait to return
   

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10. A

    Andy and Cat

    New Mexico

    10 reviews

    5.0

    10 reviews

    Dined on February 4, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The steaks were good, and when one was a little rarer than expected they recooked it and it came out perfect. The sides were good as well, and there was enough to take home for lunches the following few days. They acknowledged my birthday with a card and a subtle candle in the desert, a welcome change from places that have the servers singing off-key and generally terrorizing the celebrant. Finally, the noise level was quiet, such that we didn't need to raise our voices to be heard, something we especially appreciate.
    

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