Row 34 - Boston

Review summary

1. M

   Melissa

   San Francisco

   8 reviews

   vip
   5.0

   8 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I’ve been very excited to try Row 34. It did not disappoint. The chicken biscuit slider and scallop appetizer are must - have items. My husband and son had lobster rolls and I had the crab risotto. We finished off the a scoop of each of the three sorbets offered. Delicious food and warm, friendly service.
   

   Row 34 - BostonResponded 3 days ago

   Thank you for your review, Melissa! We appreciate the kind words. We are so happy to know that you enjoyed the food, specifically the chicken biscuit slider and the scallop appetizer. The crab risotto is another fan favorite! Thank you again for your support. We hope to see you soon!
   

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2. Y

   Yiannis

   Hawaii

   8 reviews

   vip
   5.0

   8 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food! Fantastic service! We loved it all, especially the lobster roll and crab dip!
   

   Row 34 - BostonResponded 3 days ago

   Thank you for your review, Yiannis! We appreciate you taking the time to provide us with your feedback. We are delighted to hear that you enjoyed the lobster roll and crab dip. Thank you for your support and we hope to see you soon!
   

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3. M

   Mel

   Greater Boston

   21 reviews

   vip
   5.0

   21 reviews

   Dined on November 26, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious food, nice ambiance, with excellent service in a great location.
   

   Row 34 - BostonResponded 3 days ago

   We're thrilled to hear that you enjoyed your dining experience with us, Mel! It's fantastic to know that our food, ambiance, and service met your expectations. We always strive to provide the best location, food, and service for our guests. We noticed that you rated our value a bit lower - we appreciate your feedback and will certainly look into it. We look forward to welcoming you back soon!
   

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4. J

   John

   Greater Boston

   60 reviews

   vip
   3.0

   60 reviews

   Dined on November 24, 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   We went for dinner. I think that if you're a fan of raw seafood, this is the place for you. It seemed that most people were ordering from the raw bar. I like cooked seafood and found that the menu was limited. I ordered fish & chips which was good although I thought that the fish was a bit overcooked and my wife had a lobster roll which she thought was very good.
   

   Row 34 - BostonResponded on November 25, 2024

   Thank you for taking the time to share your feedback with us, John. We are glad to know that your wife enjoyed the lobster roll. We appreciate your constructive feedback and will certainly take it into consideration as we continually strive to improve our offerings. We hope to welcome you back to Row 34 soon for another dining experience.
   

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5. K

   Kristin

   Chicago

   34 reviews

   vip
   4.0

   34 reviews

   Dined on November 24, 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 3

   First time in Boston and Row34 was a recommended restaurant. I mistakenly thought reservations were at 6pm but they were at 7pm. Uber got us there unexpectedly fast so we were there at 5:35. The only way they could accommodate us they said was to have us wait until 7pm or to eat on the enclosed patio. A tent feel is not our favorite but we opted to be seated. Husband ordered a glass of wine. We ordered crab cakes for appetizer. For main, monkfish and the bay scallop dish. I prefer larger scallops. All dishes were tasty and visually pleasing. Prices were expensive but perhaps not for the area. Bill was $116 but what got us was the 3% charge for “kitchen appreciation.” It was optional but one feels like a heel and petty to take it off. We paid it begrudgingly and feel adamantly that it is not the customer’s job to pay tips or extra pay or charges to kitchen staff. This should be paid by the employer. Customers ought to pay for food prices on the menu which should account for overhead and food costs and a fair tip for service of wait staff who make less per hour and rely on tips to make a living. If kitchen staff doesn’t make enough from their employer, they should take that up with them or find other employment. They shouldn’t pass this management problem onto their customers. Americans have gone tip crazy! Most of us have tip fatigue. It’s not about the 3%, it’s about the principal. No restaurant should be adding these erroneous charges. Pay your employees!
   

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6. M

   Matthew

   San Diego

   5 reviews

   4.0

   5 reviews

   Dined on November 20, 2024

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   Crispy shrimp was cooked hard and not much flavor. Fig and goat cheese appetizer would be better with a fig spread instead of actual figs. Didn’t really mix well. Good service. Attractive venue.
   

   Row 34 - BostonResponded on November 25, 2024

   Thanks for the feedback, Matthew! We're glad to hear that you enjoyed our service and found our venue attractive. We're sorry to hear that our shrimp and fig appetizer didn't meet your expectations. We strive to provide flavorful dishes and it seems we missed the mark this time. Your feedback is valuable and we'll certainly take it into consideration. We hope to serve you again and provide a better experience.
   

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7. S

   Samuel

   Greater Boston

   29 reviews

   vip
   3.0

   29 reviews

   Dined on November 19, 2024

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 4

   Losing its charm. Good quality has taken a step down and service was mIA. Overall was fine
   

   Row 34 - BostonResponded on November 25, 2024

   Thanks for the review. We're sorry to hear that your experience at Row 34 didn't meet your expectations. We take your feedback about the quality of our food and service very seriously. We're committed to improving and we hope to have the opportunity to serve you better in the future. Thanks again for your feedback.
   

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8. S

   Steven

   Philadelphia

   11 reviews

   5.0

   11 reviews

   Dined on November 19, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great meal and service. Thanks for hosting us, we couldn’t have had a better time. Food was delicious and service was attentive and well timed.
   

   Row 34 - BostonResponded on November 25, 2024

   We're thrilled to hear that you had a great time at Row 34! It's great to know that our food and service met your expectations and that you felt well taken care of. We strive to provide our guests with the best dining experience possible and your feedback is a testament to our efforts. Thank you for choosing to dine with us and we look forward to welcoming you back soon.
   

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9. N

   Nelly

   San Francisco

   5 reviews

   vip
   5.0

   5 reviews

   Dined on November 18, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was great. And our server, Kevin was excellent! 10/10! Loved it! Thank you!
   

   Row 34 - BostonResponded on November 25, 2024

   Thanks for your 5-star review Nelly! We're thrilled to hear that you enjoyed our food and service. It's always a pleasure to know that our efforts to provide great food and service are appreciated. We're honored to have been part of your dining experience and we look forward to welcoming you back to Row 34 soon!
   

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10. B

    Ben

    London

    3 reviews

    vip
    5.0

    3 reviews

    Dined on November 18, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Second time in two weeks! In Boston for work this week and last. Couldn’t resist a return visit. Top notch service at a high top. And food is to die for. Really one of my favorite restaurants in Boston. I’ll be back!
    

    Row 34 - BostonResponded on November 25, 2024

    Thanks for the feedback Ben! We're thrilled to hear that you enjoyed your second visit with us. It's fantastic to know that our service and food met your expectations. We always strive to provide top-notch service and great food, so your praise means a lot to us. We're looking forward to your next visit. See you soon!
    

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