Rotunda Bar and Lounge at Four Seasons Tower Bridge

Review summary

1. k

   keith

   Warwickshire

   10 reviews

   5.0

   10 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   New Year’s eve party was absolutely fabulous ! well organised , exceptional food and entertainment . I cannot recommend this event any more highly than to say it was first class and actually good value for money .
   

   Rotunda Bar and Lounge at Four Seasons Tower BridgeResponded 1 day ago

   Dear Keith, Thank you so much for your 5-star review! We are delighted to hear how much you enjoyed our New Year's Eve party, and we look forward to welcoming you back soon. Kind regards, Ayushi Verma Rotunda Manager
   

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2. V

   Victoire

   Manchester

   1 review

   5.0

   1 review

   Dined on December 26, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   We had a wonderful time,Good food, customer service and good value for money. Staff was amazingly friendly and kind. We loved every moment.
   

   Rotunda Bar and Lounge at Four Seasons Tower BridgeResponded 7 days ago

   Dear Victoire, Thank you so much for your 5-star review! We are delighted to see that you enjoyed your recent dining experience at Rotunda, and we look forward to welcoming you back soon. Kind regards, Ayushi Verma Rotunda Manager
   

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3. S

   Soukyoung

   VIP

   San Francisco

   13 reviews

   5.0

   13 reviews

   Dined on December 21, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great live music with very kind serving. Liked the decoration of the venue. Good was a lot for us but we could pack the remaining.
   

   Rotunda Bar and Lounge at Four Seasons Tower BridgeResponded on December 22, 2024

   Dear Soukyoung, Thank you so much for your 5-star review! We are delighted to see that you enjoyed your recent dining experience at Rotunda, and we look forward to welcoming you back soon. Kind regards, Ayushi Verma Rotunda Manager
   

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4. G

   Georgina

   London

   1 review

   3.0

   1 review

   Dined on December 8, 2024

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 3

   It was nice enough but would not say it was worth the money. The service was slow but there wasn’t that many full tables.
   

   Rotunda Bar and Lounge at Four Seasons Tower BridgeResponded on December 18, 2024

   Dear Georgina, Thank you so much for taking the time to review your recent dining experience here at Rotunda Bar & Lounge. I was so sorry to hear that you felt the service was slow even though it didn't appear to be that busy. We certainly take your feedback on board, and hope to welcome you back soon so that we can try and 'wow' you next time! Kind regards, Ayushi Verma Rotunda Manager
   

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5. M

   Morgan

   Wilmington

   1 review

   5.0

   1 review

   Dined on December 1, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was such a special, unique, and overall well worth our money experience. From the very intimate details, to the overall ambience, we loved it. Would recommend to anyone looking for an elegant dining experience.
   

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   Rotunda Bar and Lounge at Four Seasons Tower BridgeResponded on December 9, 2024

   Dear Morgan, Thank you so much for your wonderful 5-star review! We are delighted to see that you enjoyed your recent dining experience at Rotunda, and we look forward to welcoming you back soon. Kind regards, Ayushi Verma Rotunda Manager
   

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6. K

   Kristine

   VIP

   London

   6 reviews

   5.0

   6 reviews

   Dined on November 30, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A lovely English tea service. Accommodation for GF allergy. Great service and ambience!
   

   Rotunda Bar and Lounge at Four Seasons Tower BridgeResponded on December 1, 2024

   Dear Kristine, Thank you so much for your 5 star review! We are delighted to see that you enjoyed your recent dining experience at Rotunda, and we look forward to welcoming you back soon. Kind regards, Ayushi Verma Rotunda Manager
   

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7. J

   Jon

   London

   2 reviews

   3.0

   2 reviews

   Dined on November 8, 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   Decent food but overpriced with indifferent service
   

   Rotunda Bar and Lounge at Four Seasons Tower BridgeResponded on November 11, 2024

   Dear Guest, Thank you so much for taking the time to review your recent dining experience here at Rotunda Bar & Lounge. I'm so sorry to see that it fell short of your expectations, and would be very grateful if you could provide some additional details with me so that we can hope to deliver a better experience next time. I look forward to hearing from you. Kind regards, Ayushi Verma Rotunda Manager
   

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8. s

   sharon

   Glasgow

   21 reviews

   5.0

   21 reviews

   Dined on October 20, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Had a lovely Sunday morning here enjoying the Champagne Breakfast. At first there was no atmosphere and it felt very formal and slightly strained, with only the sounds of low conversation and cutlery when we arrivedand i regretted booking. It was making me feel slightly uncomfortable even though staff were supper friendly, especially Quinten. I asked if the extremely low background music I heard up at the bar area could be turned up to create a more comfortable, relaxed vibe. Thankfully this was done and the whole atmosphere instantly changed for the better. Sunday breakfast should be fun and not feel like sitting in the board room. The food at the buffet was plentiful for the amount of guest, very fresh with a really good variety so we didn't find it necessary to order from the menu. I enjoyed the Greek yogurt aling with the vast selection of nuts and seeds, fresh fruit and honey from the honeycomb. The scrabled eggs were very light, infact the best I've had in ages. The sourdough was perfect and i was able to toast it. Finally i had a few cut of cheese and fruits to finish off my champagne, then sat until early midday with a pot of tea people watching which is great in this hotel. We agreed the champagne breakfast offer was very good value and we'd probably book this again when we are next in London.
   

   Rotunda Bar and Lounge at Four Seasons Tower BridgeResponded on October 24, 2024

   Dear Sharon, Firstly, please accept my sincere apologies that the music was too low at the beginning of your meal. We certainly wouldn't ever want our guests to feel like it's too quiet to talk at a normal level, and definitely not to the point where it feels awkward or uncomfortable. I'm so pleased that the music was quickly turned up and the atmosphere immediately became much more enjoyable, but I'm sorry that you even had to ask. We will certainly keep an eye on this moving forward. Thank you for your wonderfully kind words about Quentin, as well as our breakfast food offerings. I'm so glad that you enjoyed them! Thank you again, and we very much look forward to welcoming you back to Rotunda Bar & Lounge soon. Kind regards, Ayushi Verma Rotunda Manager
   

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9. G

   Gaelle

   London

   9 reviews

   5.0

   9 reviews

   Dined on September 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Stunning lounge area with live piano music. This afternoon tea experience was great from start to end. First, the booking process was quick, table booked on the same day without any issue, my guest and I were seated next to the piano player who seemingly played hits one after the other. The staff was polite and attentive, as well as generous. The sandwiches were so delicious so when offered a second plate, we couldn't say no (technically we could, we were just being greedy). I very much liked the twist on each staple sandwich, and frankly, it was all so fresh and tasty I couldn't find one I liked better (maybe the coronation chicken, but they're all first place)! After a second plate of sandwiches, we moved on to my favourite part of the tea: scones and jam! The scones were plain & fruity, and the stars of the show were the lemon curd and orange marmalade. I couldn't eat another scone yet wanted to just to finish those spreads ever so badly. As I decided to pretend to have some (form of) manners, I unfortunately didn't lick the little ramekins before continuing with the cakes. But at that moment, I realised how humans were so flawed, with only one stomach. 5 cakes to eat, already no room for anything more. So we slowed the pace, had a bit more tea to help move everything down. On that note, the white peony, dragon well, silver needle and roiboos were all lovely, we'd strongly recommend them. I started with the garden (mint & chocolate), fresh, not too sweet but not bitter, then ate the salted caramel coin, a nice sweet & salty mousse-like texture, moving on to the coconut (victoria) sponge cake with mango and passionfruit puree, which was a small but powerful bite of joy! The crown cake was fine although it is the shape (ie crown) that I remember the most. Would recommend
   

   Rotunda Bar and Lounge at Four Seasons Tower BridgeResponded on September 17, 2024

   Dear Gaelle, Wow, thank you so much for leaving such a detailed 5-star review! It was an absolute pleasure to read, and I'll be sure to share it with our team. We are so thrilled to hear how much you enjoyed your Afternoon Tea here at Rotunda Bar & Lounge, and we very much hope to welcome you back soon! Kind regards, Ayushi Verma Rotunda Manager
   

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10. C

    Corina

    VIP

    London

    13 reviews

    3.0

    13 reviews

    Dined on September 1, 2024

    1. Overall 3
    2. Food 4
    3. Service 4
    4. Ambience 2

    The sandwiches were nice, scones were fresh, and the selection of jams for the scones was good too. Sadly by the time we got to the dessert part we were too stuffed to be able to eat any of the cakes. Not to mention that each cake was far too sweet and rich, and didn’t sit well in our stomachs as taking a bite of each proved to be a tad too painful. Perhaps something more airy and with (far) less sugar or sweeteners would have made this an all-around excellent experience. The setting was ok, but nothing spectacular to make it an experience worth remembering, sadly. The choice of live music was great, but placing the piano on a podium in the middle of the room really obstructs the view from the surroundings, which makes it feel like a closed-off space.
    

    Rotunda Bar and Lounge at Four Seasons Tower BridgeResponded on September 5, 2024

    Dear Corina, Thank for taking the time to review your recent visit to Rotunda Bar & Lounge for Afternoon Tea. I was sorry to hear that you found the desserts to be too sweet. We were quite surprised to see your feedback as we normally receive incredible feedback about our Afternoon Tea selection, but completely appreciate your personal preference. I was also sorry to hear you felt the placement of the piano made the space feel closed off. If you do come back to visit us, we can certainly seat you at a table on the outer seating area of Rotunda, to give you a better view of the overall space. I'm delighted to hear you enjoyed our fabulous live music! Thank you again for your feedback, and we hope to welcome you back to Rotunda soon. Kind regards, Ayushi Verma Rotunda Manager
    

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