Roger Bar & Restaurant

Review summary

1. M

   Marian

   San Francisco

   2 reviews

   2.0

   2 reviews

   Dined on December 7, 2024

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 3

   Service is good. It was Friday with some singer as entertainment. Entertainer talked too much about his personal life / relationship (which we didn't care to know). Entertainer was amature at best. The food is overpriced and mediocre. It must have been an off day. We typcially have breakfast here and the food and service is good during those times. The ambience is great especially on a nice day outside.
   

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2. N

   Nikil

   New Mexico

   7 reviews

   5.0

   7 reviews

   Dined on October 20, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was a special family reunion, and my intuition about this place was correct. The food and service were as advertised, if not even better. The gently connected indoor and outdoor areas provides excellent flexibility with seating, bringing pets and so on. Specifically, the variety in the Sunday Brunch menu was outstanding, the quality of the food was exceptional, and the service provided by the waitress was a 10 out of 10. Highly recommend this place for a party of 1 or a party of 10 !
   

   Roger Bar & RestaurantResponded on October 29, 2024

   Hi Nikil, thank you for rating 5 stars. We're thrilled to hear that you had a great time and we can't wait to see you again. We appreciate you, Roger Team!
   

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3. R

   Rowe

   San Francisco

   99 reviews

   4.0

   99 reviews

   Dined on October 13, 2024

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   The hostess was lovely and accommodating during our visit today (two Sundays in a row) for brunch. Noah, our server, was also wonderful. I ordered the pork belly toast. Tasty, for sure, but there were only three small strips of pork on the toast. It was more of an avocado, tomato and spinach toast more than anything. My daughter's buttermilk pancakes were delicious.
   

   Roger Bar & RestaurantResponded on October 16, 2024

   Hi Rowe, thank you for your amazing review. We'll definitely pass the message on to Noah. We're proud to have him on our team. As far as the pork strips were concerned, kitchen has been made aware of it. You should be fine next time around. Happy to hear your daughter enjoyed her pancakes. We appreciate you, Roger Team
   

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4. T

   Taku

   Washington DC

   6 reviews

   4.0

   6 reviews

   Dined on October 8, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is my 3rd time to enjoy this restaurant Quiet place Nice bar All the staff are very kind One little thing the menu has been changed Choice has been decreased
   

   Roger Bar & RestaurantResponded on October 16, 2024

   Hi Taku, thank you for leaving us such a great review. We're happy to hear you enjoy Roger. Your concern about our menu is also heard. We appreciate you, Roger Team
   

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5. GC

   GwenC

   VIP

   Los Angeles

   24 reviews

   1.0

   24 reviews

   Dined on September 22, 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   Deeply disappointed. I made reservations here to celebrate my husband’s birthday. After more than 15 minutes after being seated, I had to go to the front to ask for someone to take our order. They had several servers on the floor but no one ever acknowledged us. Unfortunately, their lack of service, also represents the lack of food choices. I had a cheeseburger for $22 (fries for an extra $5) and my husband had the flatbread for even more $$. Poor service. Poor menu items. Poor value. Never ever will we return. There was nothing celebratory about this night😖
   

   Roger Bar & RestaurantResponded on September 23, 2024

   Hi Gwen, we're terribly sorry that who had such a bad experience with us. Especially devastating since it was your husband's birthday. I would love to make it up to you. Unfortunately I was you are from LA. But if you're ever around this area again and are willing to give us another chance please don't hesitate to reach out to us directly. This will be on the house of course. Again, my sincerest apologies to you and your husband.
   

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6. LS

   LisaS

   VIP

   San Francisco

   8 reviews

   5.0

   8 reviews

   Dined on September 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing drinks and amazing food!! Great place to go before a concert! Will definitely be back!
   

   Roger Bar & RestaurantResponded on September 17, 2024

   Hi Lisa! Thank you for giving us 5 stars. We appreciate you! Roger
   

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7. OT

   OpenTable Diner

   San Francisco

   2 reviews

   3.0

   2 reviews

   Dined on August 24, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Price doesn’ match the quality of food. 35 for a cheese board full of nuts.
   

   Roger Bar & RestaurantResponded on September 17, 2024

   Hello! We're sorry you had a disappointing experience with us. Your comments are definitely taken into consideration. Please let us know if you would like to give us another chance so we could make it up to you. Thank You. Roger
   

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8. S

   Sami

   VIP

   San Francisco

   12 reviews

   5.0

   12 reviews

   Dined on August 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great restaurant and bar, just with an unfortunate music act last night ruining the mood a bit (acoustic guitar and violin version of Frozen does not belong here).
   

   Roger Bar & RestaurantResponded on September 17, 2024

   Hi Sami! Thank you for rating us 5 stars. I agree with the Frozen comment. We'll definitely keep that in mind moving forward. Again, thank you for your great overall rating - we appreciate you! Roger
   

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9. V

   Veronica

   San Francisco

   2 reviews

   4.0

   2 reviews

   Dined on August 18, 2024

   1. Overall 4
   2. Food 3
   3. Service 2
   4. Ambience 5

   Met a friend for brunch on a Sunday. Right away loved the location and ambience of the restaurant and was excited to have the option to sit inside or outside. We were seated and the waitress came with water. We asked some questions about the menu and the waitress seemed disinterested and not so friendly. We ordered our food but waited 20-30 minutes before it came out. The food was good but was not impressed based on the price. The server may checked in 2x the whole 3 hours we were there, which was when she took the order and when it was time for the check. She didn't refill waters or ask us if we needed anything else. I really was interested in the venue for other events and for meeting with friends but after the service and quality of food for the price I will probably go somewhere else which is a shame because I think the restaurant is beautiful and has a lot of potential. Maybe dinner service is better.
   

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10. OT

    OpenTable Diner

    Los Angeles

    1 review

    3.0

    1 review

    Dined on July 30, 2024

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 2

    Didn’t realize this place was in a hotel otherwise would not have booked it. Food was nothing special - came for the gluten free options which were not worth it the hotel price point. Not sure when $26 for a cheeseburger was considered ok. Ambience was mid like being at an airport.
    

    Roger Bar & RestaurantResponded on August 6, 2024

    Hello, thank you for taking the time to leave us a review - it's very appreciated! We're sorry that your experience was disappointing. We continuously work to create good experiences for our customers and your feedback is much appreciated.
    

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