Rocco's Tacos and Tequila Bar Tampa

Review summary

1. J

   Jani

   Tampa

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 2

   I have always had a great experience here. Today was pitiful. They were out of chips, so chips and guacamole were not an option . Also, my son ordered brisket, which they were out of as well. We were there for a short lunch on our way to the airport and it took an hour and a half to get a cheese quesadilla.  I’m hoping that this was just a bad day for them.  Not once were we approached to help resolve anything by management!  I make it a habit to not write bad reviews, but I’m hoping this gets to the appropriate ears to rectify the problems that they were having. 
   

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2. s

   sheily

   Tampa

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 3
   3. Service 5
   4. Ambience 5

   Firstly, this wasn’t my first time and I’ve never had issues with this restaurant until today. I want to begin my saying our server was great and did a wonderful job handling our table. However the issues related to the kitchen and manager Emily. I understand the wait time especially during the holidays, however 4/7 in our table we served after waiting one hour and 30 minutes. Another 45 minutes later we received the rest of the food. After expressing our concerns with the cold food and wait time the manger was called over for us to speak to. Emily seemed very frustrated with our table immediately, I can understand if anyone is having a bad day but one should never take it out on the customer especially if the kitchen was to blame. The manager seemed in a rush and just wanting us to leave while we expressed our frustrations. I’m very disappointed in Rocco’s Tacos and Tequila Bar Tampa service regarding the manager Emily.
   

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3. D

   Dr. Michelle

   VIP

   Tampa

   24 reviews

   4.0

   24 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   Rocco’s has always been on point with their crispy fish tacos, but tonight they totally dropped the ball. They swapped the cabbage for lettuce, ditched the cilantro, radish and chipotle sauce, and just left me with pico de gallo and some damn lettuce. It was dry. I was so hungry I didn’t even bother complaining. Rocco’s, please don’t make me go through this again.
   

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4. B

   Bryanna

   Poconos

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food, drinks and service were great. Small wait but our waiter was friendly and attentive !
   

   Rocco's Tacos and Tequila Bar TampaResponded 4 days ago

   Thank you for your kind words! We’re so glad to hear you enjoyed the food, drinks, and great service. While there was a small wait, it’s wonderful to know your waiter made it a pleasant experience with their friendly and attentive care. We look forward to seeing you again soon for another enjoyable visit!
   

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5. H

   Howard

   Tampa

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Another awesome experience at Rocco's!!! Kudos to their what staff. Our waitress was outstanding and tended to our every need all while the place was super packed and she had a full load. The guacamole was yummy, and the food was delicious as always! We celebrated my mother's 79th birthday, and she chose to get a shot of tequila over a dessert 😲 It was quite an evening!!!! Thanks Rocco's!!!
   

   Rocco's Tacos and Tequila Bar TampaResponded 4 days ago

   Thank you for sharing such a fantastic review! We’re thrilled to hear you had another awesome experience with us. Kudos to our team, especially your outstanding waitress, for making your evening memorable even during a busy night. We’re so glad you enjoyed the guacamole, delicious food, and the lively celebration for your mother’s 79th birthday—her choice of a tequila shot over dessert sounds like a fun and unforgettable moment! We can’t wait to welcome you back for more great times at Rocco’s!
   

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6. A

   Abbe

   VIP

   Tampa

   105 reviews

   5.0

   105 reviews

   Dined on December 19, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This place has been great. Food and service (we had Tyler last night and seeing her was like meeting up with an old friend). They are able to accommodate diet restrictions and that is yuuuge. It is always noisy but we are old!!! We keep returning because it is a value in today’s world
   

   Rocco's Tacos and Tequila Bar TampaResponded 4 days ago

   Thank you for your wonderful feedback! We’re thrilled to hear you enjoyed your visit and that Tyler made you feel so welcome—it’s always a joy when service feels like catching up with an old friend. We’re glad to accommodate dietary restrictions, and it’s great to know this adds to the value you see in dining with us. While the lively atmosphere might be a bit noisy, we truly appreciate your continued support and loyalty. We can’t wait to welcome you back for more great meals and experiences!
   

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7. C

   Catherine

   Tampa

   1 review

   5.0

   1 review

   Dined on December 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great for professional lunch meeting. Good atmosphere, good food, and good location. The booking process on open table is wonderful.
   

   Rocco's Tacos and Tequila Bar TampaResponded 4 days ago

   Thank you for your kind review! We’re so pleased to hear that our restaurant provided a great setting for your professional lunch meeting. It’s wonderful to know you enjoyed the atmosphere, food, and convenient location, as well as the ease of booking through OpenTable. We look forward to hosting you again for your next meeting or meal!
   

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8. A

   ANTHONY

   VIP

   Orlando

   39 reviews

   3.0

   39 reviews

   Dined on December 14, 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   I ordered chicken tacos and they had no taste at all. We tried to order the fresh tableside guacamole, and they told us they were out of avocados.
   

   Rocco's Tacos and Tequila Bar TampaResponded 4 days ago

   Thank you for your feedback. I’m sorry to hear that the chicken tacos lacked flavor and that we were unable to serve the fresh tableside guacamole due to being out of avocados. This is not a normal occurrence and I sincerely apologize. We hope you’ll give us another chance to provide the flavorful and memorable experience we’re known for.
   

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9. R

   Rilea

   Las Vegas

   2 reviews

   1.0

   2 reviews

   Dined on December 13, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   we had a reservation of four booked to celebrate a friend‘s college graduation. right when I went up to the host stand the first thing the host said to me after I said I had a reservation at four. She proceeded to say have you guys been told you have to be out by 6:30? we were like no we were not told that we just walked in the building. It was just very rude and that’s not the first thing you want to hear when you walk into a restaurant that you have a reservation for. we came here to celebrate my friends college graduation, which is a big accomplishment. We were planning to drink and have a good time, but that just threw off the whole mood so we did not even drink at the establishment because of this. Regardless, I don’t think we would’ve stayed 2 1/2 hours so I don’t even think her saying that at the front was necessary at all. It just was a very bad look like we weren’t valued customers and there was more important people to follow. not only that once we got sat a waitress didn’t come up to us for 20 minutes so it was just contradicting kind of rushing us out of there to begin with and then not even having quick service. We waited for our food for like 40 minutes as well, which would’ve been fine if we were drinking and having a good time, but the experience started bad off the jump.
   

   Rocco's Tacos and Tequila Bar TampaResponded 4 days ago

   Your feedback is valuable, and we’ll be addressing these issues with our team to ensure that future guests feel valued and well taken care of. I hope you’ll consider giving us another chance to provide the experience you deserve, especially for such a meaningful event.
   

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10. K

    KIM

    VIP

    Tampa

    66 reviews

    3.0

    66 reviews

    Dined on December 8, 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 3

    Even with the reservation, we still had to wait for seating. Once seated, it took a while for a server to take our order. The food and drinks were good.
    

    Rocco's Tacos and Tequila Bar TampaResponded on December 10, 2024

    We are sorry for the wait, but are happy to hear your selections were good. We hope you will be back to give us another chance in the future.
    

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