Rocco's Tacos and Tequila Bar- Naples

Review summary

1. S

   Susan VIP

   Chicago34 reviews

   4.0

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fun place. Very busy. Kids liked it. I would take guests there again
   

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2. OT

   OpenTable Diner

   Minneapolis1 review

   3.0

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Guacamole was amazing. Service started out good but then took a long time for dinner to come. Ordered wings extra crispy but still really fatty and chewy. It’s a nice place overall with a good atmosphere.
   

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3. J

   John VIP

   Minneapolis32 reviews

   2.0

   Dined 3 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   We came for dinner and we left very disappointed. Our poor server was stretched then. She was doing her best. But we never had our table cleared between appetizers and began to have empty glasses piling up. There was no way to deliver our food! We ordered a pitcher of margaritas that tasted like water. Like I said, our server was doing her best, but she needed backup with filling waters and clearing tables!
   

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4. M

   Melissa

   Columbus4 reviews

   3.0

   Dined 3 days ago

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 5

   The place is gorgeous! Unfortunately, our server was inattentive, and the steak i was served was raw. By the time the server came to check on me, everyone in my party was done eating. The manager made it right by giving me an order to go and not charging me. Again, the space is beautiful, and the manager did a great job, I just wish we would have had a better server.
   

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5. R

   Robert VIP

   New York City45 reviews

   3.0

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Setup missing forks - food cools waiting for them them - chile relleno pepper hard not cooked enough tasted more like bell pepper than poblano - cheeses good - corn Eliot’s $6.50 for 3” cob !!!! Tacos to meat too dry. Noise was deafening
   

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6. C

   Carol

   New York City24 reviews

   4.0

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Food was good but took way too long to get our drinks and food.
   

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7. W

   Walter VIP

   Central Coast19 reviews

   4.0

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 2

   Everything was fine, except for the very small table for two up against the wall. There was a table of six women next to us, two of whom had loud piercing voices. 110db is not good for dinner.
   

   Rocco's Tacos and Tequila Bar- NaplesResponded 5 days ago

   Thank you for your feedback! We're glad to hear that everything else was fine, but we’re sorry that the seating and noise level impacted your experience. We always want our guests to feel comfortable, so we appreciate you bringing this to our attention. Next time, please let us know, and we’ll do our best to find a more suitable table for you. Hope to see you again soon!
   

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8. T

   Tracy VIP

   Cleveland14 reviews

   4.0

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 4

   Always great food and the decor is fantastic. Very lively spot and lots of fun. The service here has usually been really great, but this past time the server disappeared for long periods of time and kept forgetting to check on us. The guacamole prepared by the table is sooooo good. Overall would give the experience 4 stars, but just because our server kinda ruined the evening for us.
   

   Rocco's Tacos and Tequila Bar- NaplesResponded 5 days ago

   Thank you for your honest feedback! We're thrilled you love our food, decor, and lively atmosphere, and we agree—the tableside guacamole is definitely a favorite! We’re sorry to hear that the service wasn’t up to our usual standards this time. We truly appreciate your patience and will share this with our team to ensure a better experience in the future. We hope you’ll give us another chance to provide the 5-star service you deserve!
   

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9. OT

   OpenTable Diner

   Toronto4 reviews

   3.0

   Dined 7 days ago

   1. Overall 3
   2. Food 5
   3. Service 4
   4. Ambience 3

   I’ve always enjoyed dining here, but my recent experience was unfortunately marred by the unprofessional behavior of the bartenders. We politely requested a remake of a margarita — it’s a simple request, and mistakes happen — but the response we received was far from accommodating. The female bartender with long brown hair was particularly dismissive, and the male bartender exuded an unwelcoming attitude. It was a minor issue, but their rude demeanor made what should have been an easy exchange uncomfortable. That said, the food was, as always, delicious, and I have no complaints on that front. Our server, Dylan, was so kind but noted he was very new. If the management were to improve the professionalism and efficiency of the staff, I believe this location would truly thrive. It’s a shame because the quality of the food is so high, but the service left much to be desired.
   

   Rocco's Tacos and Tequila Bar- NaplesResponded 5 days ago

   Thank you for your honest feedback. We're truly sorry that your recent experience was affected by the service at the bar. Guest satisfaction is our top priority, and we regret that your request wasn’t handled with the professionalism and courtesy you deserve. We’re glad to hear that Dylan provided kind service and that you enjoyed your meal. We'll be addressing this with our team to ensure every guest feels welcomed and valued. We appreciate your input and hope you'll give us another chance to provide the exceptional experience we're known for. Please feel free to reach out if you'd like to discuss this further.
   

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10. p

    phil VIP

    Atlanta13 reviews

    4.0

    Dined on March 3, 2025

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4

    great food except I was charged for a bottle of topo Chico that I wanted to mix with my tequila. club soda is free huh 😜
    

    Rocco's Tacos and Tequila Bar- NaplesResponded 5 days ago

    Thanks for your feedback! We’re glad you enjoyed the food! We appreciate your support and hope to see you again soon for another great meal.
    

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