Riva Blu Italian Restaurant & Bar - Liverpool

Review summary

1. M

   Mandy

   Hertfordshire

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely amazing restaurant. Service was superb, food was fantastic. Would recommend this restaurant. Keep up the good work guys and I will be back. Thank you for making our visit so special
   

   Riva Blu Italian Restaurant & Bar - LiverpoolResponded 1 day ago

   Ciao! Thank you so much for your amazing review! We're delighted to hear that you enjoyed both the food and service, and that we could make your visit special. We can’t wait to welcome you back soon.
   

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2. E

   Eleanor

   London

   2 reviews

   3.0

   2 reviews

   Dined on February 14, 2025

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   No email, no warning at reception, nothing on website/ social media to state that their was no Pizza, Garlic bread or chicken dishes. Huge let down as my partner only wanted the Pizza & Chicken options. Things happen, but given it was Valentine’s Day & I paid a pre £20 deposit a few days before you would expect someone to let you know before you are ordering with the waiter. Not the waiters fault, I actually felt sorry for him as someone in customer service myself, but we should have been told via email, website and/or atleast when we checked in at reception.
   

   Riva Blu Italian Restaurant & Bar - LiverpoolResponded on February 23, 2025

   Ciao! We sincerely apologize for the disappointment and lack of communication regarding our menu limitations on such an important occasion. We completely understand how frustrating it must have been, especially since your partner was looking forward to specific dishes. While unexpected issues can arise, we should have communicated them better—whether through email, our website, or at reception. We truly appreciate your feedback and will take it on board to ensure better transparency in the future. Thank you for bringing this to our attention.
   

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3. G

   Giovanni

   Liverpool

   2 reviews

   5.0

   2 reviews

   Dined on February 6, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely amazing . Friendly staff and very good service. The location and atmosphere is absolutely fantastic
   

   Riva Blu Italian Restaurant & Bar - LiverpoolResponded on February 10, 2025

   Ciao! Thank you so much for your kind words! We hope to see you soon !
   

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4. K

   Kira

   Dublin

   3 reviews

   3.0

   3 reviews

   Dined on February 1, 2025

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 3

   Staff were very attentive. Food was not great, tasteless calamari starter and sea food pasta full of salt. Would not recommend
   

   Riva Blu Italian Restaurant & Bar - LiverpoolResponded on February 3, 2025

   Ciao! Thank you for sharing your feedback. While we’re pleased to hear that you found our staff attentive, we’re sorry that our food didn't meet your expectations. Your comments have been shared with our team. We hope to see you again in our restaurant for a better experience.
   

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5. E

   Emily

   Liverpool

   1 review

   5.0

   1 review

   Dined on February 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Gorgeous food, drinks, music and service Restaurant is beautiful
   

   Riva Blu Italian Restaurant & Bar - LiverpoolResponded on February 3, 2025

   Ciao! Thank you so much for your beautiful feedback, we hope to see you again in Riva Blu!
   

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6. G

   Giovanni

   Liverpool

   2 reviews

   5.0

   2 reviews

   Dined on January 18, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely amazing very good service and staff absolutely friendly
   

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7. G

   George

   N. Ireland

   2 reviews

   5.0

   2 reviews

   Dined on January 11, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My daughter n I could not have chosen a better restaurant, The food was amazing as was the wine recommendation from the excellent waiter. I will return for birthday celebrations in February with friends and look forward to the fantastic food n ambiance. ⭐⭐⭐⭐⭐
   

   Riva Blu Italian Restaurant & Bar - LiverpoolResponded on January 16, 2025

   Ciao! We're very happy you and your daughter had such a wonderful experience and enjoyed both the food and the wine recommendation. It means so much to hear you'll be celebrating your birthday with us in February—we'll make sure it's just as special! Looking forward to welcoming you and your friends back for more fantastic food and ambiance.
   

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8. J

   Joe

   Liverpool

   6 reviews

   5.0

   6 reviews

   Dined on January 11, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food, great staff, nice atmosphere. Service was polite, professional and cheerful. Staff were attentive and engaging. Nice experience.
   

   Riva Blu Italian Restaurant & Bar - LiverpoolResponded on January 13, 2025

   Ciao! Thank you so much for your great feedback and your kind words! We hope to see you again soon in Riva Blu!
   

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9. H

   Heather

   Washington DC

   14 reviews

   5.0

   14 reviews

   Dined on January 3, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic food and service. Wonderful atmosphere.
   

   Riva Blu Italian Restaurant & Bar - LiverpoolResponded on January 5, 2025

   Ciao! Thank you so much for your kind words! We hope to see you again in our restaurant!
   

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10. Z

    Zoe

    London

    1 review

    5.0

    1 review

    Dined on December 31, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Excellent service - great relaxed atmosphere no pressure to leave - great evening 👍🏻
    

    Riva Blu Italian Restaurant & Bar - LiverpoolResponded on January 1, 2025

    Ciao! Thank you for your kind words! We're thrilled you enjoyed the excellent service and relaxed atmosphere. Looking forward to welcoming you back for another great evening!
    

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