RH Rooftop Restaurant Cleveland

Review summary

1. J

   Jim

   Cleveland

   13 reviews

   5.0

   13 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Front of house was phenomenal. The team up front kept everything flowing seamlessly. Service was spot on - timely, not overly intrusive, extremely personable (Nova you know who you are!), recommendations and guidance were perfect to our needs. Our food was exceptional, preparation was exactly as we prefer and as ordered. The only exception was the grilled asparagus - it was short on flavor - but that's impossible to know when dealing with fresh vegetables. On the other hand, the charred broccolini was very flavorful, so it balanced it out. Service was on time, the food was hot and properly presented to our table. RH - job well done.
   

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2. V

   Vicki

   Cleveland

   4 reviews

   4.0

   4 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 5

   Food was very good. Though not a very good value. Hamburger sandwich was made very well. However $22 for a sandwich without any accompanying sides is ??? Also there is no real way to adjust the order, example they only had two cheese to choose from & said they could not sautéed/grill the onions. Lots of posh, very limited value and almost no order accommodations.
   

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3. B

   Bethany

   Fort Lauderdale

   1 review

   4.0

   1 review

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Our server was great. I always enjoy asking for recommendations and she did not disappoint! Definitely try the lobster rolls with caviar and the banana split!
   

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4. L

   Linda

   Cleveland

   6 reviews

   4.0

   6 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Our server Olivia C was very pleasant. Only negative - I ordered a second glass of wine right before we got our food - it did not arrive at the table until I had finished my meal. It did seem she was handling a lot of tables so really hard to complain.
   

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5. K

   Kristen

   Los Angeles

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was delicious service was great and the place looked beautiful
   

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6. J

   Jarvies

   Cleveland

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The atmosphere was lovely. The staff was very nice and professional.
   

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7. T

   Tracy

   Caribbean

   1 review

   3.0

   1 review

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   We were a party of 7 with no previous indication that 7 cannot be accommodated comfortably. Our party was then split despite a birthday celebration and sharing same with host. The food was tasty and our server helpful. It’s a standard wine bar with no cocktails available. The ambience is lovely and would make for a great summer, autumn outdoor celebration with friends and family.
   

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8. C

   Charles

   VIP

   Cleveland

   2 reviews

   4.0

   2 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   It was a lovely experience, only detractor is the noise. It is essentially an open hall and the noise travels all over and it can be difficult to hold conversations at a normal volume.
   

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9. J

   Jessica

   VIP

   Cleveland

   10 reviews

   4.0

   10 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 3

   Pretty decent, average experience for dinner. Was extremely busy so took a long time to get food and drinks. Food was really good! Service was pretty average. For the cost, I’d expect better service and bigger portions
   

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10. M

    Mikaela

    VIP

    Cleveland

    3 reviews

    1.0

    3 reviews

    Dined on December 23, 2024

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 1

    We were there to celebrate two birthdays and happy to share an evening together. However when our food was served the sides were not served. We asked the waitress about it, she said the runners would be coming with them. No one showed until more inquiries were made by then the meals were done. The manager was apologetic as was the waitress, not without throwing the kitchen staff under the bus. Got our bill, the manager took the sides off, we paid the bill and left. We looked more closely again at the itemized receipt at home only to notice a charge for the still water as well as a 20% tip automatically added without us knowing they would do that. We called the restaurant twice but the manager never came to the phone and were told quite nastily by a staff member we were welcome to dispute the charges. Ridiculous experience and won’t go back.
    

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