Red Lobster - West Des Moines

Red Lobster - West Des Moines reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. K

   Kathy

   Des Moines1 review

   5.0

   Dined on February 21, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Seven of us had lunch today at Red Lobster and we were all very pleased with our meals. The service was a little slow, but it looked as if they were short of a staff person. The service was very efficient and we had no problems with it. Our server was very helpful and we will be back.
   

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2. D

   Dan

   Kansas City6 reviews

   1.0

   Dined on February 15, 2025

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 2

   It was Valentine’s Day so it wouldn’t be normal we hope. Reservation at 7:15 got seated at 7:35. Not terrible, but then things went got worse. Didn’t get food until 9:00. Table by us complained after they had waited an hour and a half. They had been seated awhile before we came. They asked for manger. Complaining They got a big discount.
   

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3. BF

   BruceF

   Des Moines17 reviews

   5.0

   Dined on November 10, 2023

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Great food, especially for the cost. I got unlimited shrimp and we had lots of their unlimited biscuits. Our water was pleasant and efficient.
   

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4. TG

   TuckerG

   Des Moines1 review

   5.0

   Dined on October 8, 2023

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   The person that seated us was so friendly, pretty sure it was the GM. Our server was also very friendly and made sure we were well taken care of.
   

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5. OT

   OpenTable Diner

   Des Moines1 review

   5.0

   Dined on September 2, 2023

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   It was a nice quiet atmosphere which made it an enjoyable evening , food was great . Service was good .
   

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6. BD

   BillDSM VIP

   Des Moines18 reviews

   4.0

   Dined on August 19, 2023

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Server shortage. Long wait on a Saturday night even with Open Table. Restaurant puts you on their wait list. One hour from our Open Table time. Food was good. Service was good once we got to our table.
   

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7. R

   Ross VIP

   Des Moines42 reviews

   3.0

   Dined on July 16, 2023

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   Very slow service.........my wife's baked potato was "very" small.
   

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8. JJ

   JonJ

   Las Vegas7 reviews

   2.0

   Dined on June 18, 2023

   1. Overall 2
   2. Food 5
   3. Service 4
   4. Ambience 5

   Made 6pm call ahead seating. I realize it’s not a set reservation time but just your place in line so I expected a 15 and 20 minute wait when we arrived at 6 o’clock we were told it would be 1520 minutes hour and 20 minutes later we were finally seated after the entire lobby was cleared out, so I don’t think it really matters if you use this app to reserve a time when you walked in the door they just put you on the list, the food was fine as usual but I don’t think I will be using this reservation app ever again to reserve a time at red lobster
   

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9. JR

   JRab

   Des Moines1 review

   1.0

   Dined on April 9, 2023

   1. Overall 1
   2. Food 1
   3. Service 4
   4. Ambience 1

   Food was absolutely awful. Would not recommend and will never go back.
   

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10. CL

    CynthiaL

    Des Moines7 reviews

    1.0

    Dined on March 26, 2023

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1

    Restaurant was closed.
    

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