Red Lobster - Kentwood

Review summary

1. J

   Jeff

   Grand Rapids1 review

   2.0

   Dined on February 14, 2025

   1. Overall 2
   2. Food 5
   3. Service 5
   4. Ambience 5

   Reservation doesn’t mean you have a table! 6:45 reservation and didn’t get seated till 7:30. Not sure if they understand what reservation means!
   

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2. C

   Colin

   Grand Rapids2 reviews

   1.0

   Dined on February 14, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Had a reservation for 6:15. Got there a couple mins early but they said it would still be a 30+ minute wait. Why have reservations in the first place?
   

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3. M

   Mary

   Grand Rapids3 reviews

   2.0

   Dined on February 14, 2025

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 1

   Made a 6pm reservation and didn’t get our table until 640. Waited 30 mins to get our appetizers that came out 10 mins apart
   

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4. A

   Amy

   Grand Rapids1 review

   1.0

   Dined on February 14, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   No words can fully describe what an awful experience we had. Everything was so unorganized and chaotic. Getting seated with a reservation or without took over 30 minutes due to the kitchen being behind. After being seated , we waited 45 minutes for dinner, which came out cold (because the kitchen was behind) 2 glasses of wine took 20 minutes with a reminder and was the wrong size because the bar was busy. The melted butter congealed in the plastic cup before I finished getting all the crab meat out. The climate of the room was so cold that everyone had their jackets on or over their shoulders… then it got fixed and the room was like a sauna. If a restaurant can’t seat diners and serve hot food efficiently on Valentine’s Day, they should not be open. I will never go back.
   

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5. M

   Melissa VIP

   Grand Rapids10 reviews

   2.0

   Dined on December 25, 2024

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 2

   Last try here. Not great. Service poor. Cleanliness horrible. Food meh.
   

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6. TL

   TeresaL

   Portland1 review

   5.0

   Dined on June 2, 2023

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great sever, great food, amazing value, and good drinks.
   

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7. J

   Jacque

   Washington DC22 reviews

   5.0

   Dined on May 14, 2023

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service and food. All the meals arrived together and we're fantastic.
   

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8. JS

   JohnS

   Detroit22 reviews

   5.0

   Dined on May 14, 2023

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was good quality and the service by Ava was excellent. Great Mother’s Day celebration.
   

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9. W

   Will

   Grand Rapids18 reviews

   5.0

   Dined on April 2, 2023

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great dinner with family. The good: server was great she had a couple of “needy” tables that were always calling her over and she was great in spite of that Appetizer and drinks arrived in s timely fashion Entrees were seemed to take long time but were delicious when they arrived The bad: only deep fried chicken is available for adults yet grilled chicken is available for kids not sure why that is. The ugly: Music was playing quite loudly so made conversation difficult. I have never understood loud “background” music at dinner time. Overall great dinner and staff.
   

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10. KB

    KelseeB

    San Francisco4 reviews

    1.0

    Dined on February 14, 2023

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1

    They do not honor reservations when they are busy. We did not end up dining here.
    

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