RA Sushi Bar Restaurant – Times Square, NY

Review summary

1. E

   Emily

   Washington DC

   6 reviews

   2.0

   6 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 3

   Happen to stop in for food during Happy Hour. Crowd was small but it was early. Tables are a bit worn and cleaning overall would be beneficial. Mocktails were seriously watered down and had no flavor so I was glad we were only paying the happy hour price. We ordered the chicken fried rice for two but serving size was small and better suited for one person eating off bread plates. The food was more room temperature than hot. Not a place we will eat again.
   

   RA Sushi Bar Restaurant – Times Square, NYResponded today

   Thanks for the feedback, Emily. We're sorry to hear that your experience at RA Sushi Bar Restaurant – Times Square didn't meet your expectations. We're always striving to provide our customers with a great dining experience, and we're disappointed to hear that our food and service fell short during your visit. We also acknowledge your feedback about the table conditions and the mocktail quality. We'll definitely take your comments into consideration as we continuously strive to improve our services. We hope to have the opportunity to serve you again and provide you with a better experience. The Management Team
   

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2. L

   Lynn

   New York City

   3 reviews

   5.0

   3 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Food & drinks were fantastic! The salsa and cranberry holiday drinks were so different , very tasty!
   

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   RA Sushi Bar Restaurant – Times Square, NYResponded 4 days ago

   Hello, Lynn! Thank you for your wonderful review! We're thrilled to hear that you enjoyed your meal and drinks. It's great to know that our salsa and cranberry holiday drinks stood out to you. We always strive to provide fantastic food and value to our guests, and your feedback affirms our efforts. We look forward to welcoming you back to RA Sushi Bar Restaurant – Times Square soon.
   

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3. B

   Blake

   Denver

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, great service and great location. Got our food quickly. Sushi was amazing great value for the price
   

   RA Sushi Bar Restaurant – Times Square, NYResponded 2 days ago

   Hello Blake, Thank you for your wonderful review! We're thrilled to hear that you enjoyed our food, service, and found our location to be convenient. We strive to provide an exceptional dining experience, and it's always rewarding to hear when we've succeeded. We appreciate your understanding about our sushi pricing and look forward to serving you again soon at RA Sushi Bar Restaurant – Times Square. Best regards, The Management Team
   

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4. D

   David

   VIP

   New York City

   63 reviews

   5.0

   63 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   If you're looking for a solid spot in Times Square that doesn't have a "Times Square" feel, look no further.
   

   RA Sushi Bar Restaurant – Times Square, NYResponded 4 days ago

   Thanks for the feedback, David! We're thrilled to hear that you enjoyed your experience at RA Sushi Bar Restaurant – Times Square. It's wonderful to know that we were able to provide you with a solid spot in Times Square that didn't have a Times Square feel. We're also glad that you found our food and service to be top-notch. We look forward to serving you again soon!
   

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5. A

   Amber

   VIP

   Hawaii

   13 reviews

   4.0

   13 reviews

   Dined on December 14, 2024

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   The food was good but the waiter (Akira) and manager (Chris) are what put this place over and above. They have happy hour even on Fridays nights. The ra ra shrimp was on point.
   

   RA Sushi Bar Restaurant – Times Square, NYResponded today

   Thanks for visiting us, Amber! We're delighted to hear that you enjoyed our ra ra shrimp and appreciated our happy hour specials at RA Sushi Bar Restaurant – Times Square. We're thrilled that we could make your experience memorable. We noticed that you rated our food a 3 but we're glad to hear that you found it good. We strive to provide the best food and service to our guests and your feedback is a great motivation for us. We look forward to serving you again soon.
   

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6. OT

   OpenTable Diner

   New York City

   1 review

   1.0

   1 review

   Dined on December 13, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 4

   I am a frequent patron to this restaurant. I usually am to have a great time, with fabulous service and tasty food. This time I felt my service was a bit discriminatory. My waitress was a lot more attentive to other tables, while my table experience an extremely long wait time to put in any orders, and once she eventually did come it felt as though we were being rushed and like we were a bother to serve. It was truly disappointing. We chose to just pay for our beverages and leave instead of dining as we initially planned. This has never been my experience before at RA and I am hoping that it was just a one time thing.
   

   RA Sushi Bar Restaurant – Times Square, NYResponded 7 days ago

   Dear Guest! Thanks for the feedback. We're really sorry to hear about your recent experience at RA Sushi Bar Restaurant – Times Square. We strive to provide a great dining experience for all of our guests and it seems we fell short this time. We apologize for the long wait time and feeling rushed you. We value your feedback and will use it to improve. We hope to have the opportunity to serve you better in the future.
   

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7. C

   Charles

   New York City

   1 review

   1.0

   1 review

   Dined on December 12, 2024

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 3

   The service suck. We got there for happy hour, we arrived around 5:30 about 15 minutes earlier than my reservation and was seated right away but our server didn’t come till after 5:53 and that was after we alerted the manager that we been waiting over 15 minutes to be served so imagine if I didn’t say anything we would’ve missed out on happy hour. And then our server barely checked up on us I had to literally flag her down to get her to assist us. It was terrible experience. The food was good but the service just ruined our night.
   

   RA Sushi Bar Restaurant – Times Square, NYResponded 7 days ago

   Hey Charles! Thanks for the feedback. We're sorry to hear about your experience at RA Sushi Bar Restaurant – Times Square. We strive to provide a top-notch service to all our guests and it seems we fell short during your visit. We appreciate your patience and understanding, and we're glad to hear that you enjoyed our food. We will address this issue with our team to ensure better service in the future. We hope to have the chance to serve you again and provide a better experience.
   

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8. C

   Charlie

   New York City

   3 reviews

   4.0

   3 reviews

   Dined on December 8, 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   They were short staffed and took too long to get drinks and place order. Once order was placed, food came quickly and it all was delicious. They just need more servers.
   

   RA Sushi Bar Restaurant – Times Square, NYResponded on December 10, 2024

   Hey, Charlie! Thank you for taking the time to share your experience at RA Sushi Bar Restaurant – Times Square. We're thrilled to hear that you enjoyed our food and found it delicious! We appreciate your feedback about our service. We always strive to provide our guests with the best experience possible, and we're sorry to hear that we fell short this time. We will certainly take your comments into consideration as we continue to grow our team and improve our service. We hope to see you again soon for another wonderful dining experience. Best Regards, The Management Team
   

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9. S

   Shelli

   VIP

   New York City

   2 reviews

   2.0

   2 reviews

   Dined on December 7, 2024

   1. Overall 2
   2. Food 3
   3. Service 4
   4. Ambience 2

   The food and service at RA Sushi Bar and Restaurant are good, but the atmosphere was not. The music was so loud that I thought that I was at a club. I spoke with the manager about it and was told they had a DJ after 6:00 PM on Fridays and Saturdays. He did offer to lower the music, but it really didn’t make a difference. If you don’t want to eat at a restaurant with blaring music, I suggest you eat here any night but Friday or Saturday or before 6PM.
   

   RA Sushi Bar Restaurant – Times Square, NYResponded 3 days ago

   Thanks for visiting us, Shelli. We're glad to hear that you enjoyed our food and service at RA Sushi Bar Restaurant – Times Square. However, we're sorry to hear that the atmosphere wasn't up to your expectations. We appreciate your feedback about the music volume and will certainly look into ways to improve this aspect. We're always striving to provide a comfortable dining experience for all our guests, including those who prefer a quieter atmosphere. We hope to have the opportunity to serve you again in the future.
   

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10. E

    Enid

    New York City

    21 reviews

    5.0

    21 reviews

    Dined on December 4, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    Great sushi and friendly staff. Christopher the manager greeted us and made sure we were enjoying ourselves!
    

    RA Sushi Bar Restaurant – Times Square, NYResponded on December 9, 2024

    Thanks for the review, Enid! We're thrilled to hear that you enjoyed our sushi and found our staff friendly. It's always our goal to make our guests feel at ease. We appreciate your kind words and look forward to serving you again soon!
    

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