Quince Riverside

Review summary

1. K

   Kimberly

   Dallas

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 1
   3. Service 4
   4. Ambience 5

   Honestly the food wasn’t really that good, the corn ribs tasted unseasoned but the cheese fries were kinda good. The fried rice tasted like soy sauce, an unnecessary amount of it. The chicken wasn’t bad and the mashed potatoes were good
   

   Quince RiversideResponded today

   Hi Kimberly, Thank you for sharing your experience with us. We're sorry to hear that the food didn’t meet your expectations. We appreciate your feedback on the corn ribs, fried rice, and other dishes, and we'll take this into account as we continue to refine our menu. We're glad to hear you enjoyed the cheese fries, chicken, and mashed potatoes, though! We hope you'll consider giving us another chance to provide you with a better dining experience in the future.
   

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2. R

   Robert

   Dallas

   44 reviews

   5.0

   44 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   Fantastic restaurant!!! Food excellent!!! Ambiance wonderful!!!!
   

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3. D

   David

   Dallas

   22 reviews

   4.0

   22 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   This is a very nice restaurant with an eclectic and very tasty menu. We dined inside (party of 4), but there are very nice outdoor options as well. The music in the restaurant was a little loud for us during the evening. Wait staff were very friendly and attentive, but overlooked serving a salad ordered with the meal. Otherwise, we had a very nice time, enjoyed the experience, and hope to be back soon.
   

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4. A

   Alison

   Greater Boston

   1 review

   4.0

   1 review

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 5

   The food was great, the service was very slow………..
   

   Quince RiversideResponded today

   Hi Alison, Thank you for your review and for sharing your feedback. We’re happy to hear that you enjoyed the food! We apologize for the slow service you experienced, and we’ll be sure to address this with our team to ensure we continue to provide the best possible experience for our guests. We hope to have the opportunity to serve you again soon!
   

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5. M

   Mike

   VIP

   Dallas

   5 reviews

   5.0

   5 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I had the Chilean Sea Bass. It was amazing. Really enjoyed the ambiance.
   

   Quince RiversideResponded 3 days ago

   Dear Mike, Thank you for your kind words and for sharing your positive experience at Quince! We're delighted to hear that you enjoyed the Chilean Sea Bass and the overall ambiance of our restaurant. We strive to create a memorable dining experience for all our guests, and we're thrilled that you enjoyed your visit. We look forward to welcoming you back to Quince soon!
   

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6. T

   Tim

   Dallas

   4 reviews

   3.0

   4 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 4

   Waiter was horrible. Zennie came to our table and took our drink order. 39 minutes later after she passed our table 5/6 time I waved her over. Told her we had been there over 30 minutes and we had to leave in another hour. She basically said “oh ok” then left us. Finally took our order. Apps were at the table for less than 5 minutes and our food arrived. Drinks arrived during appetizers. We asked for our tab to be split down the middle for the 4 of us. Tickets arrived $94 on one tab and $166 on the other. Not one smile! Not one “is everything ok” ! Not one Thank you! Food was good!
   

   Quince RiversideResponded 6 days ago

   Hi Tim, Thank you for sharing your experience with us. I’m sorry to hear that the service during your visit didn’t meet expectations. We strive to provide attentive and friendly service, and it sounds like we fell short this time. Your feedback is invaluable, and we’ll make sure to address this with our team, including Zennie, to ensure better experiences moving forward. We're glad you enjoyed the food, and we truly hope you’ll give us another chance to provide the level of service we pride ourselves on. Please feel free to reach out if you’d like to discuss your experience further. Thank you again for your honest review.
   

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7. N

   Nancy

   Dallas

   5 reviews

   5.0

   5 reviews

   Dined on December 21, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server, Jackson went out if his way to be helpful. The food was delish! Brought out of town guests to enjoy this special place.
   

   Quince RiversideResponded 6 days ago

   Hi Nancy, Thank you for your wonderful review! We're so happy to hear that Jackson made your visit extra special and that you and your guests enjoyed the food. It’s always a pleasure to be part of memorable experiences. We look forward to welcoming you all back soon for another great time!
   

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8. V

   Victor

   Dallas

   5 reviews

   3.0

   5 reviews

   Dined on December 19, 2024

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 5

   This was our first to visit Quince for dinner. The atmosphere was nice and the service was good. My wife had the salmon and it was very salty. Nearly inedible level of salty. I had the filet and its crusting was also very heavy with salt. The result was a pricey dinner with little desire to return.
   

   Quince RiversideResponded on December 20, 2024

   Thank you for your feedback, Victor. We're glad you enjoyed the atmosphere and the service, but we're sorry to hear that the food didn't meet your expectations. We take comments like yours seriously, and we will pass along your concerns to our kitchen team to ensure the seasoning is more balanced in the future. We hope you'll consider giving us another try, and we'd love to make your next experience more enjoyable.
   

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9. A

   Angela

   Dallas

   2 reviews

   5.0

   2 reviews

   Dined on December 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was our first time at Quince and it was awesome. A little disappointed that they were out of the char-grilled octopus but our server Prestin suggested something else (Poke tower)and it was delicious. We will definitely come back.
   

   Quince RiversideResponded on December 18, 2024

   Thank you, Angela, for your 5-star review! We're delighted to hear that your first visit to Quince was awesome. While we regret that the char-grilled octopus was unavailable, we're glad Prestin's recommendation of the Poke Tower hit the mark for you. We appreciate your kind words and look forward to welcoming you back for another great experience!
   

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10. A

    Alison

    VIP

    Dallas

    3 reviews

    5.0

    3 reviews

    Dined on December 13, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Exceptional, food, service, atmosphere and location.
    

    Quince RiversideResponded on December 16, 2024

    Thank you for your wonderful review! We’re thrilled to hear you had an exceptional experience with our food, service, atmosphere, and location. Your kind words inspire our team to continue delivering memorable moments. We look forward to welcoming you back to Quince soon!
    

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