Punch Bowl Social - Cleveland

Review summary

1. C

   Caitlin

   Cleveland

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Manager and waitress were both very nice. Food came out right away and everyone loved what they ordered. Had 2 toddlers with us and the environment was great for them.
   

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2. R

   Roger

   Cleveland

   1 review

   5.0

   1 review

   Dined on December 2, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely loved this place. In town form new york I never review but loved it and came back a second time from our hotel across the street. Mariah the host was very welcoming, our server Julian rocked. After dinner had from the bar couple drinks while bowling. Michael the bartender was very professional great drinks. Only wish there was more old school 80s arcade games.. Seems like they have the room
   

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3. A

   Alexis

   Pittsburgh

   1 review

   1.0

   1 review

   Dined on November 29, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Was not a fan of the food or the wine. Our server was not helpful when it came to us figuring out drinks. She also very rarely stopped to check in. I felt the experience was overrated and over priced
   

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4. L

   Luciana

   Cleveland

   1 review

   4.0

   1 review

   Dined on November 23, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   I had a good time. My waiter was wonderful. I hate that I can't remember his name. He made my experience even better. He was an older gentleman who wore glasses. He hadn't been working there very long. This was my first time and everything from bowling to the games and the people singing or making a noise during karaoke lolol made it all great.
   

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5. A

   Amber

   Cleveland

   1 review

   1.0

   1 review

   Dined on November 9, 2024

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 2

   Expensive, food was not the greatest. Minimum arcade games. Was not impressed.
   

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6. MW

   MimiW

   Cleveland

   1 review

   5.0

   1 review

   Dined on October 20, 2024

   1. Overall 5
   2. Food 3
   3. Service 5
   4. Ambience 5

   My grandkids and enjoyed our time there. The food seems to be mediocre every time I eat there.
   

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7. M

   Megan

   Toledo

   1 review

   4.0

   1 review

   Dined on October 13, 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 3

   Great food but a bummer that nearly every game costs money on top of the food.
   

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8. J

   Jim

   Cleveland

   3 reviews

   1.0

   3 reviews

   Dined on September 25, 2024

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 2

   6 of us went on a Wednesday, for daughters 21 Brithday. The waitress seemed annoyed by us but warm up to us after the second round of drinks. Then the food came. I ordered 4 carnitas tacos (recommended by a staff person there). They were dry, like they would have been tender at one point the past weekend but absolutely no moisture now. Everyone commented how little meat were on the tacos, there was more radishes than anything. My adult son got catfish burger. The inside had the texture of mashed potatoes (overcooked). No seasoning on crust and fries were cold. Next son got chicken and waffles. Waffle was spongie and the chicken was not cooked fresh. The crust provided a pocket shell around shrunken dense dry chicken meat. We have all had left over fried chicken from the fridge. This was it with hot oil. Two others got buffalo cauliflower (server stated they were very light on spices). It was extremely spicy, the crust was soggy enough to pull apart from the cauliflower when picked up. The one order of Knock off Burger was good yet the fries were cold. These boys are 6’5” 250#, and hungry yet only ate about half of food. The food wasn’t “good food just not to our liking”. It was bad food. I imagine the weekend kitchen staff could be different. Bill was $260 including $45 tip for waitress who served us well. Will never go back.
   

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9. G

   Gary

   Cleveland

   10 reviews

   1.0

   10 reviews

   Dined on September 13, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Reservation was scheduled for 5:15. Arrived at restaurant at 5:05 and waited in line watching the hostess seat customers without reservations ahead of us. We were finally seated at 5:30. At 5:35 our server arrived at the table and greeted us by saying "I can take your drink order but cant take any food orders to the kitchen for at least another 30 minutes. The kitchen is backed up and can't take any more orders". The server got our drinks and offered to have a manager come over. I wantes to know why they were seating people without reservations ahead of those that had a reservation. At least 5 tables that did NOT have reservations were seated ahead of us and those tables ordered and received food before 6pm. At 6:05(35minutes after sitting down) we stil had not placed an order and.there was no indication we would be allowed to place an order. At this point, we chose to leave, and went to the concert we planned to attend and ate at the stadium. The management knew there were multiple events in Cleveland on this date and they failed to care about serving their customers. The fact that a manager NEVER approached us or communicated with us about the problem indicates this restaurant does not care about customers. Unless you have 3 or 4 hours for dinner..... Stay Away!
   

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10. M

    Mike

    Cleveland

    1 review

    1.0

    1 review

    Dined on August 31, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1

    Horrible on so many levels staff lied to us and management was rude
    

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