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Puerto Madero - Cancun, Cancún, ROO

Puerto Madero - Cancun

4.8
4.8
1912 Reviews
MXN500 and over
Fine cuts
Blvd. Kukulcan Km. 14.1, 2da. Etapa Zona Hotelera Municipio Benito Juarez, Cancún, ROO 77500

Make a reservation

2 people
7:00 PM
Booked 17 times today

About this restaurant

  • Good for special occasions
  • Great for scenic views
  • Fancy
The most exclusive restaurant in Cancun since its inauguration in 2004. Informal but elegant atmosphere, that with soft music invites you to enjoy good food with the best service. For our menu we have selected the best meat, fish, seafood and lobster (Maine), imported from different parts of the world and carefully prepared with highest quality standards and cooked in our exclusive Charcoal Grill and let yourself be surprised by enjoying your food with a great selection of excellent Argentinean wines or from any part of the world that we have selected especially for you. A privileged place where every afternoon you can admire, from our outdoor terrace, the spectacular "Puesta de Sol", which makes Puerto Madero a "Unique Place". Whatever the reason for your visit, family, business or a romantic evening, Puerto Madero will make your lunch or dinner, an unforgettable moment!

Dining areas

Additional information

  • Dining style
    Casual Elegant
  • Price
    MXN500 and over
  • Cuisines
    Fine cuts, International, Seafood
  • Hours of operation
    Lunch Daily 1:00 pm–6:00 pm Dinner Daily 6:00 pm–12:30 am
  • Phone number
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Smart Casual
  • Catering
    EL MEJOR SOCIO PARA SU EVENTO CORPORATIVO O SOCIAL Ponemos a sus órdenes más de 30 años de experiencia en la industria restaurantera, ofreciendo sólo productos de alta calidad en Alimentos & Bebidas, Nuestros altos estándares en la preparación y manejo de los mismos así como un Servicio personalizado y esmerado, hacen la diferencia a la hora de atender a nuestros comensales. Nuestro equipo de profesionales altamente capacitados y amantes del buen Servicio, le ayudaran a satisfacer las necesidades de sus clientes, para que disfruten de una experiencia única y memorable. En Grupo Puerto Madero: Consideramos a nuestros clientes como lo más valioso de nuestro negocio. Damos con pasión nuestro trabajo, experiencia y tiempo. Buscamos exceder las expectativas de todos nuestros clientes. Respondemos de forma inmediata a sus solicitudes. Servicio personalizado y profesional desde inicio a fin. Respeto y confianza para nuestros clientes y socios comerciales.
  • Private party facilities
    Restaurante con atmósfera informal elegante que con música suave, invitan a disfrutar de la buena mesa y el mejor servicio. Cualquiera que sea el motivo de su visita, familiar, de negocios o una velada romántica, Puerto Madero hará de su comida o cena, un momento inolvidable!
  • Private party contact
    Sergio Cabral: 998 197 6968
  • Neighborhood
    Cancún
  • Cross street
    Zona Hotelera, in front of Ritz Carlton Hotel
  • Parking details
    Valet Parking in front of the restaurant
  • Public transit
    In front of the Ritz Carlton Hotel
  • Entertainment
    Background music & DJ
  • Additional
    Beer, Cigar Room, Cocktails, Counter Seating, Full Bar, Outdoor Smoking Area, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, View, Wheelchair Access, Wine

Private dining

What 1,912 people are saying

Puerto Madero - Cancun reviews from people who’ve dined at this restaurant. Based on recent rating.

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.8
4.8 based on recent ratings
  • 4.7Food
  • 4.8Service
  • 4.8Ambience
  • 4.5Value

NoiseModerate

Loved For

  • Cancún

    Good for special occasions

Review summary

AI-generated from verified diner reviews
Puerto Madero in Cancun offers an exquisite dining experience with "amazing food" and "phenomenal" service, set against a "beautiful" lagoon view. Guests rave about the "tamarindo margarita," "tableside Caesar salad," and "tenderloin." The atmosphere is "romantic" and perfect for celebrations, with attentive staff ensuring a memorable visit.
1,912 Reviews
  1. Ste

    Cancun1 review

    5.0

    Dined 1 day ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Excellent food excellent service 100% worth a visit

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  2. Nora VIP

    New York City55 reviews

    2.0

    Dined 2 days ago

    1. Overall 2
    2. Food 3
    3. Service 1
    4. Ambience 3
    This is one of our favorites for many years due to consistency of service and food but it was extremely disappointing. Service was very slow, we had to search for a server all evening. We ordered 3 of the same drinks but a different server waited on us each time and all 3 drinks were prepared differently, yet it was from their cocktail menu. Baffling. Perhaps because we did not have a waiter assigned to us? Puerto salad was disappointing - lobster, if there was some, was chopped up too small to taste. My husband got an order for 2 as his entree and was disappointed. The crab ravioli was very good. Will skip our other reservation there this trip.

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  3. Nathalie

    New York City4 reviews

    5.0

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Really nice staff and very accommodating… we did get there early and swatted at the bar but we didn’t even finish our cocktails and the table on the terrace was ready. Romeo was our server and he was really attentive and helpful. The food was very good and we stuck to the steaks to share for our big family. Definitely on the expensive side but still cheaper than NYC!

    Is this helpful?

  4. Gerardo

    Cancun1 review

    4.0

    Dined 7 days ago

    1. Overall 4
    2. Food 4
    3. Service 2
    4. Ambience 4
    Desafortunadamente el mesero nos cambió un platillo, argumentando que “el chef nos envió eso” , es decir, yo pedi sashimi de atún de 400 pesos creo y el mesero llevo un sashimi de más de 700 pesos, lo cual nos hizo sentir muy incómodos y desconcertados . Después de esta acción nos cambiaron de mesero y todo muy bien Porque actúan algunos meseros así tan deshonestos? Simplemente por vender más ?

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  5. JESUS

    Monterrey1 review

    5.0

    Dined on April 15, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Muy buen servicio y riquísima toda la comida, muy buena experiencia!

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  6. Valeria

    Mexico City2 reviews

    5.0

    Dined on April 15, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    100% recomendado , la comida buenisima , el lugar muy agradable y la atención perfecta.

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  7. Fabrizio

    Atlanta1 review

    5.0

    Dined on April 13, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    It was great!!! Great food great service and atmosphere

    Is this helpful?

  8. Peter VIP

    Hawaii157 reviews

    5.0

    Dined on April 7, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Highly recommend the tableside Caesar salad, 14 oz. tenderloin and the grilled jumbo shrimp. Jorge and his team took great care of us!

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  9. Pat

    Tucson24 reviews

    5.0

    Dined on April 7, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Jośe our waiter,and his assistant were outstanding again,as was the food!We’ll be back next week!

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  10. Karen VIP

    Northern MI4 reviews

    5.0

    Dined on April 5, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We had an amazing dinner! Great ambiance. Our waiter Poncho was above and beyond kind ,knowledgeable! Poncho was attentive to all of our needs. Went above and beyond to find us some olive oil to take home with us. We had purchased last year. He was successful! I am good til next March. Thank you,Poncho for a wonderful dinner ,great recommendations and kind soul!

    Is this helpful?

FAQs

Puerto Madero - Cancun is rated 4.8 stars by 1912 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

  1. Home
  2. Mexico
  3. Cancun / Riviera Maya
  4. Cancún
  5. Cancún

Make a reservation

2 people
7:00 PM
Booked 17 times today
Google Map for Puerto Madero - Cancun

Blvd. Kukulcan Km. 14.1, 2da. Etapa Zona Hotelera Municipio Benito Juarez, Cancún, ROO 77500

Dining areas

Additional information

  • Cross street
    Zona Hotelera, in front of Ritz Carlton Hotel
  • Neighborhood
    Cancún
  • Hours of operation
    Lunch Daily 1:00 pm–6:00 pm Dinner Daily 6:00 pm–12:30 am
  • Price
    MXN500 and over
  • Cuisines
    Fine cuts, International, Seafood
  • Dining style
    Casual Elegant
  • Dress code
    Smart Casual
  • Parking details
    Valet Parking in front of the restaurant
  • Public transit
    In front of the Ritz Carlton Hotel
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Entertainment
    Background music & DJ
  • Additional
    Beer, Cigar Room, Cocktails, Counter Seating, Full Bar, Outdoor Smoking Area, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, View, Wheelchair Access, Wine
  • Phone number
  • Catering
    EL MEJOR SOCIO PARA SU EVENTO CORPORATIVO O SOCIAL Ponemos a sus órdenes más de 30 años de experiencia en la industria restaurantera, ofreciendo sólo productos de alta calidad en Alimentos & Bebidas, Nuestros altos estándares en la preparación y manejo de los mismos así como un Servicio personalizado y esmerado, hacen la diferencia a la hora de atender a nuestros comensales. Nuestro equipo de profesionales altamente capacitados y amantes del buen Servicio, le ayudaran a satisfacer las necesidades de sus clientes, para que disfruten de una experiencia única y memorable. En Grupo Puerto Madero: Consideramos a nuestros clientes como lo más valioso de nuestro negocio. Damos con pasión nuestro trabajo, experiencia y tiempo. Buscamos exceder las expectativas de todos nuestros clientes. Respondemos de forma inmediata a sus solicitudes. Servicio personalizado y profesional desde inicio a fin. Respeto y confianza para nuestros clientes y socios comerciales.
  • Private party facilities
    Restaurante con atmósfera informal elegante que con música suave, invitan a disfrutar de la buena mesa y el mejor servicio. Cualquiera que sea el motivo de su visita, familiar, de negocios o una velada romántica, Puerto Madero hará de su comida o cena, un momento inolvidable!
  • Private party contact
    Sergio Cabral: 998 197 6968
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