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Public Service, New Orleans, LA

Public Service

3.0
3
521 Reviews
$30 and under
American

Make a reservation

2 people
7:30 PM
Booked 3 times today
Experiences are available.
A dynamic community gathering place, Public Service is a casual-yet-sophisticated restaurant with a menu honoring the Gulf Coast’s hard-working fishermen and farmers. Our chefs prepare contemporary cuisine in an open-display kitchen highlighted by an open-flame rotisserie.

Join us for a relaxing meal with family or friends, a quick bite in our bar or pull up a stool at the open kitchen to experience a meal guided by our chefs. At Public Service, the recipe is simple: combine confident Southern hospitality with a menu that allows the ingredients to speak for themselves.

Click on our virtual tour to step inside Public Service! https://visitingmedia.com/tt8/?ttid=nopsi-hotel-icms#/3d-model/0/1?b11t0=1&a10ph=1&i2d0a=1&j2ck2=1

Order delivery or takeout

Dining areas

Additional information

  • Dining style
    Casual Elegant
  • Price
    $30 and under
  • Cuisines
    American, Farm-to-table, Seafood
  • Hours of operation
    Daily 6:30 am–9:30 pm
  • Phone number
    (504) 962-6527
  • Payment options
    AMEX, Diners Club, Discover, Mastercard, Visa
  • Dress code
    Smart Casual
  • Executive chef
    Louis Brown
  • Catering
    Public Service Restaurant and NOPSI Hotel can cater any event, big or small. Please contact our Director of Sales Nicole Maxwell at nmaxwell@nopsihotel.com so we may assist you.
  • Neighborhood
    French Quarter
  • Cross street
    Gravier Street
  • Parking details
    Valet parking available at NOPSI Hotel. $8 for up to two hours for guests dining at Public Service Restaurant; subject to NOPSI Hotel valet pricing after two hours. <br /><br />Paid parking lots available nearby <br /><br />Street parking
  • Public transit
    Streetcar stop 3 blocks away
  • Additional
    Banquet, Bar/Lounge, Beer, Cocktails, Corkage Fee, Counter Seating, Entertainment, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Private Room, Takeout, Vegan, View, Weekend Brunch, Wheelchair Access, Wine

Experiences

  • Jazz Brunch at Public Service Restaurant

    Multiple dates available
    Indulge in the NOPSI Hotel's jazz-infused brunch, Saturdays and Sundays from 10 am to 2 pm. Nestled in the heart of New Orleans, the historic Public Service restaurant invites you to savor the charm of the 1920s in a setting that once housed the iconic New Orleans Public Service Inc. utility company. Immerse yourself in the soulful rhythms of traditional jazz creating an atmosphere reminiscent of the city's vibrant musical heritage. As you relish the melodies, feast your senses on a delectable brunch spread featuring classic New Orleans favorites. Our carefully curated menu pays homage to the rich culinary tapestry of the Big Easy, where the spirit of New Orleans comes alive in every tune and every taste.
    Jazz Brunch at Public Service Restaurant Photo
  • Thanksgiving Day Special at Public Service

    Nov 28, 2024 only
    Thanksgiving Day Special Menu: Thursday, November 28th, 11AM-8PM The Pilgrims Platter - $38 Cajun Fried Turkey Breast Slices Creole Giblet Gravy Gulf Oyster Dressing Green Bean Casserole Southern Mac and Cheese Cranberry /Apple Relish Honey Butter Biscuit Root Beer Braised Short Ribs - $32 Slow braised with NOLA own barq’s rootbeer served with creole potatoes and root veggies drizzled with a root beer glaze Blackened Atlantic Salmon - $29 Sauteed spinach topped with sauteed crabmeat, lemon beurre blanc sauce Sweet Potato Pie drizzled with a bourbon caramel sauce - $12 Old Country Apple Pie with apple brandy glaze - $12

Offers

  • Wine Down Wednesdays at Public Service

    Multiple dates available
    Wed - 5:00 PM - 9:30 PM
    Dive into New Orleans' vibrant nightlife at the NOPSI Hotel's Public Service restaurant and bar for Wine-Down Wednesdays! Join us for a soulful soirée filled with rhythm and half-price wine specials. Local musician Matt Lemmler and his trio play a captivating blend of original songs, New Orleans standards, jazz melodies, and spirited covers. Whether you're sipping a drink at the bar or all-in for dinner in the restaurant, you'll get a taste of New Orleans' authentic charm. Revel in the elegance of NOPSI Hotel and let the lively atmosphere carry you away. Come for a drink, stay for a meal, or simply soak in the lively tunes; Wine-Down Wednesday at Public Service is your passport to a joyous night in the heart of NOLA! No purchase required.

    Wine Down Wednesdays at Public Service Photo

What 521 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.0
3 based on recent ratings
  • 3.2Food
  • 3.2Service
  • 3.3Ambience
  • 2.9Value

NoiseModerate

Review summary

AI-generated from verified diner reviews
Public Service offers a "beautiful venue" with a vibrant atmosphere, "delicious food," and "great service," making it ideal for special occasions. While some find the themed brunches underwhelming, others praise the "excellently prepared dishes" and jazz performances. It's a popular spot with a few service hiccups but overall "highly recommend."

521 Reviews
  1. Dmitri

    Tampa

    5 reviews

    vip
    1.0

    5 reviews

    Dined 3 days ago

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    New menu staff unaware so did not communicate to us at all Waited 30 min for bland burger
    Public ServiceResponded 2 days ago
    Dimitri, Thank you for bringing this to our attention, and we sincerely apologize for your experience. We are immediately addressing the communication issues and the quality of our menu items with our team to ensure this does not happen again. Your feedback is invaluable in helping us improve. Please reach out to us directly so we can make this right for you.

    Is this helpful?

  2. chad

    New Orleans

    3 reviews

    4.0

    3 reviews

    Dined on November 16, 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5
    Laid back good atmosphere the shareables are the way to go.

    Is this helpful?

  3. Anne

    Sacramento

    6 reviews

    4.0

    6 reviews

    Dined on November 10, 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 5
    Delicious food, went before the Saints game Easy walking distance to stadium

    Is this helpful?

  4. Matt

    New Orleans

    1 review

    5.0

    1 review

    Dined on November 6, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Food was good. Our server Christian was amazing and the vibe was on point.

    Is this helpful?

  5. Daniel

    New Orleans

    1 review

    5.0

    1 review

    Dined on October 27, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    This place is great! They were busy, and it took slightly longer than expected for our food to come out but the restaurant staff was attentive and the food was great. 10/10 will definitely recommend!

    1 person found this helpful

  6. Hannah

    Mississippi

    1 review

    2.0

    1 review

    Dined on October 26, 2024

    1. Overall 2
    2. Food 4
    3. Service 1
    4. Ambience 3
    Food was great and the hostess was very accommodating but our server was awful. Went there before a concert thinking it’d be quick but every other table was served before us and left before we even received our food and we were one of the first people to be seated for dinner. Also never brought us our drinks we had to go to the bar and grab them. We only ordered 3 entrees and 2 appetizers and he completely forgot about a whole salad. I really hope he was new and it was just a fluke bc everyone else seemed to get their food fairly quickly.

    Is this helpful?

  7. Murphy

    Western NC

    4 reviews

    vip
    1.0

    4 reviews

    Dined on October 26, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    Advertised Eras tour brunch and had nothing Taylor swift. Food mediocre at best for $60 pp
    Public ServiceResponded on October 28, 2024
    Murphy, We would like to extend our deepest apologies for the unexpected absence of the scheduled programming during the ERAS Brunch. Despite our best efforts to ensure a memorable experience, this unforeseen circumstance was beyond our control. We understand how this impacted your time with us, and we are genuinely sorry for any disappointment caused. Please know we are committed to improving and making your future experiences unforgettable. We hope to have the opportunity to serve you again and exceed your expectations in the future. All the best, PS

    1 person found this helpful

  8. Hayley

    Miami

    1 review

    1.0

    1 review

    Dined on October 25, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 2
    In town for the eras tour and this place advised a “Eras tour brunch” for $60/person. Made a reservation at 1:45 because it was available and when we showed they said they closed at 2 but they said they wouldn’t kick us out. The server made many comments about how they were closing while we tried to eat. The left over buffet food was cold. And we paid too much for low quality service and food.

    Is this helpful?

  9. Jess

    New York City

    1 review

    2.0

    1 review

    Dined on October 25, 2024

    1. Overall 2
    2. Food 5
    3. Service 2
    4. Ambience 2
    Paid for an eras inspired brunch and the only taylor swift related things was three drink specials that were not even included in the price of the experience. Not even Taylor music playing.
    Public ServiceResponded on October 28, 2024
    Jess, We would like to extend our deepest apologies for the unexpected absence of the scheduled programming during the ERAS Brunch. Despite our best efforts to ensure a memorable experience, this unforeseen circumstance was beyond our control. We understand how this impacted your time with us, and we are genuinely sorry for any disappointment caused. Please know we are committed to improving and making your future experiences unforgettable. We hope to have the opportunity to serve you again and exceed your expectations in the future. All the best, PS

    1 person found this helpful

  10. Katherine

    Little Rock

    2 reviews

    vip
    1.0

    2 reviews

    Dined on October 25, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    Buffet food was Cold- extremely disappointed in the fact that one of was a buffet but then two how gross the food was for $150
    Public ServiceResponded on October 28, 2024
    We sincerely apologize for falling short of meeting your expectations during your recent visit with us. It’s our aim to provide all our guests with exceptional experiences, and we're truly sorry we missed the mark for you. We hope to have the opportunity to serve you again and exceed your expectations in the future. All the best, PS

    Is this helpful?

FAQs

Public Service offers takeout which you can order by calling the restaurant at (504) 962-6527.

Public Service is rated 3 stars by 521 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people
7:30 PM
Booked 3 times today
Experiences are available.

Order delivery or takeout

Google Map for Public Service

Public Service, 311 Baronne Street, New Orleans, LA 70112

Dining areas

Additional information

  • Cross street
    Gravier Street
  • Neighborhood
    French Quarter
  • Hours of operation
    Daily 6:30 am–9:30 pm
  • Price
    $30 and under
  • Cuisines
    American, Farm-to-table, Seafood
  • Dining style
    Casual Elegant
  • Dress code
    Smart Casual
  • Parking details
    Valet parking available at NOPSI Hotel. $8 for up to two hours for guests dining at Public Service Restaurant; subject to NOPSI Hotel valet pricing after two hours. <br /><br />Paid parking lots available nearby <br /><br />Street parking
  • Public transit
    Streetcar stop 3 blocks away
  • Payment options
    AMEX, Diners Club, Discover, Mastercard, Visa
  • Executive chef
    Louis Brown
  • Additional
    Banquet, Bar/Lounge, Beer, Cocktails, Corkage Fee, Counter Seating, Entertainment, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Private Room, Takeout, Vegan, View, Weekend Brunch, Wheelchair Access, Wine
  • Phone number
    (504) 962-6527
  • Catering
    Public Service Restaurant and NOPSI Hotel can cater any event, big or small. Please contact our Director of Sales Nicole Maxwell at nmaxwell@nopsihotel.com so we may assist you.
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