Poseidon-Hilton Head Island

Review summary

1. S

   Steve

   Raleigh

   26 reviews

   5.0

   26 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Everything was outstanding! Beginning with one of the best servers I’ve been waited on in a long time. Very friendly, good conversation and prompt. The food was Hot and timely. Everything was fresh and flavorful. Manager Ben stopped by and greeted us as well as all tables and was really professional and informative. We will absolutely return!!
   

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2. M

   Morgan

   New York City

   14 reviews

   vip
   5.0

   14 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Another great dinner at Poseidon. Barb was our waitress and was phenomenal! If you get the chance, ask to sit in her section - she’s the best!
   

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3. M

   Mary Anne

   Philadelphia

   84 reviews

   vip
   5.0

   84 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding food and service. The blue crab dip was to die for. We both had the crab cake app and it was all crab meat and enough for me after the dip. We did each order the wedge. My husband loved it, I took mine home. Peach cosmos finished off my meal. A hidden gem.
   

   Poseidon-Hilton Head IslandResponded 2 days ago

   Hello Mattie, We're thrilled to hear that you enjoyed your dining experience at Poseidon-Hilton Head Island, especially the blue crab dip and the crab cake app. It's wonderful to know that both you and your husband loved your meals. We're also glad that you found our food and service outstanding. We strive to provide a memorable dining experience for all our guests and your kind words truly make our efforts worthwhile. Thank you for taking the time to share your experience and we look forward to welcoming you back soon! Best regards, The Management Team
   

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4. G

   GlennKathy

   Orlando

   9 reviews

   5.0

   9 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, great atmosphere, service was fantastic and great happy hour. Bar tenders top notch.
   

   Poseidon-Hilton Head IslandResponded 2 days ago

   Hey GlennKathyM, Thank you for your wonderful review! We're thrilled to hear that you enjoyed our food, atmosphere, and service. It's always a pleasure to hear when our staff has done a great job. We're glad to know that you enjoyed our happy hour as well. We look forward to serving you again soon at Poseidon-Hilton Head Island. Best regards, Poseidon-Hilton Head Island Management Team
   

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5. D

   Debbie

   Charleston

   5 reviews

   5.0

   5 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent experience. Definitely will return next trip to HH.
   

   Poseidon-Hilton Head IslandResponded 2 days ago

   Thanks for the feedback, DebbieT! We're thrilled to hear that you had an excellent experience at Poseidon-Hilton Head Island. It's great to know that you plan on returning next time you're in our area. We strive to provide excellent food, service, and value, so your review means a lot to us. We look forward to welcoming you back on your next trip!
   

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6. V

   Valerie

   Washington DC

   3 reviews

   3.0

   3 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 2

   We had 7:00 reservations so that we could be upstairs at 8:00 for the band. The food was good but we only ended up ordering appetizers and not dinner because the service was so slow. We didn't get upstairs to see the band until after 9:00 and still had to pay the full cover charge.
   

   Poseidon-Hilton Head IslandResponded 2 days ago

   Hello ValerieP, We appreciate you taking the time to share your feedback with us. It's great to hear that you enjoyed our food, but we're sorry to hear that the service did not meet your expectations. We understand how important your time is, and we're always striving to provide efficient service. We also regret that our band did not arrive on time and that you had to pay the cover charge. We understand how frustrating this must have been for you. Your feedback is crucial to us as it helps us improve our service. We hope you'll give us another chance to provide you with a better dining experience. Best Regards, Poseidon-Hilton Head Island Management Team
   

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7. J

   Jim

   Coastal Georgia

   7 reviews

   vip
   5.0

   7 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great menu and selections food is always good and service is great
   

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8. k

   kathleen

   Philadelphia

   5 reviews

   5.0

   5 reviews

   Dined on November 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server was excellent. He was knowledgeable, helpful and funny. The menu was full of delicious choices. I had a hard time choosing.
   

   Poseidon-Hilton Head IslandResponded 2 days ago

   Hello Kathleenr, We're delighted to hear that you had an excellent experience at Poseidon-Hilton Head Island! We're thrilled that our knowledgeable and funny server added to your enjoyment. We're especially glad that you enjoyed our varied menu and found it to be full of delicious choices. Your high ratings for our food, service, and value are greatly appreciated. We look forward to serving you again soon! Best regards, Poseidon-Hilton Head Island Management Team
   

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9. D

   Dan

   Charleston

   3 reviews

   4.0

   3 reviews

   Dined on November 13, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Because we are locals we made reservations for early bird specials. My only complaint was that we had to ask for the early bird menu. In this economy, seniors are always looking for ways to save money and smaller portions. Either you have an early bird special or you don’t. That’s the deduction of one star. Food was excellent, service was excellent.
   

   Poseidon-Hilton Head IslandResponded 2 days ago

   Thanks for visiting us, Dan! We're thrilled to hear that you enjoyed our food and service during your visit to Poseidon-Hilton Head Island. We understand your concern about the early bird menu and understand that it might not be the best choice for everyone. We appreciate your understanding and hope that our early bird specials can still be a part of your dining experience. We look forward to welcoming you back soon!
   

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10. d

    donut

    Charleston

    4 reviews

    3.0

    4 reviews

    Dined on November 10, 2024

    1. Overall 3
    2. Food 2
    3. Service 4
    4. Ambience 2

    We were actually very disappointed. We had this reservation for over a week,. I had specified a low table indoors for 8. When we arrived they only had a high top table inside, or low table outside. What??? We had a specific reservation, and we are all seniors , with one person 86 y/o. They offered no apology. Once we were seated outdoors, food was average. Our waiter was good, but it's hard to make up for such a huge error. This had actually happened to us in the past at this restaurant, so to have it happen again is inexcusable. We won't go back.
    

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