Pillow Cafe

Review summary

1. m

   marjorie

   Greater Boston

   55 reviews

   3.0

   55 reviews

   Dined on August 24, 2024

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 3

   It great to have lunch and attend a performance. The food is meh. The location is what this restaurant is all about.
   

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2. P

   Paula

   VIP

   New York City

   5 reviews

   4.0

   5 reviews

   Dined on August 23, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Lobster roll tasted good but for lobster in season it was way overpriced for small quantity Service was pleasant but our server tended to disappear and did not check in with us Pleasant but I still think you’ve got work to do
   

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3. L

   Louise

   Greater Boston

   3 reviews

   3.0

   3 reviews

   Dined on August 22, 2024

   1. Overall 3
   2. Food 1
   3. Service 4
   4. Ambience 4

   We've eaten at the Cafe a few times in past seasons, and the food was so much better. The menu right now is rather limited. Food portions were very small for the prices being charged; not a great value. Thank goodness for the good bread basket. We had the salmon dish and the airline chicken dish. Both were uninspired; the salmon was boring, only helped by the maple dressing on the brussel sprouts. The mocktails were fine. Our server was very attentive however.
   

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4. D

   Daniel

   New York City

   6 reviews

   5.0

   6 reviews

   Dined on August 22, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 3

   Fantastic amenity for patrons! Made for. Great evening.
   

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5. D

   Deborah

   San Francisco

   18 reviews

   4.0

   18 reviews

   Dined on August 22, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   We are at the Pillow Cafe prior to a performance at Jacob’s Pillow. You can’t beat the location—very close to the theater. And it makes for a fun evening. The seating was spacious enough and the staff was very accommodating. The cocktails were good and they had a “special” to highlight the evening’s performance. The food was good—everyone in our party liked their entree. We also ordered the charcuterie plate for a starter and it easily served the 4 of us. All in all, it was a very nice dining experience!
   

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6. L

   Laura

   VIP

   New York City

   8 reviews

   4.0

   8 reviews

   Dined on August 22, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Perfect place for dinner before or after a Jacob's Pillow event. Varied menu with carefully prepared food.
   

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7. WM

   WayneM

   Jacksonville

   4 reviews

   4.0

   4 reviews

   Dined on August 22, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Excellent pre-theater dinner choice on the campus of Jacob's Pillow. Menu choices are minimal but varied and tasty. Everything we ordered was very good. Service was excellent.
   

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8. A

   Alison

   Greater Boston

   7 reviews

   3.0

   7 reviews

   Dined on August 21, 2024

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 5

   The cafe is vastly understaffed, either front-of-house or in the kitchen, or both. (I know this is pretty much a universal problem these days.) We had a 6:15 reservation and our entrees finally arrived around 7:30. We basically had to inhale our dinners (which were lukewarm by the time they reached the table) so we could get to our seats before the performance began. Thank god we asked for the check when the entrees arrived...
   

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9. B

   Bobbi

   San Francisco

   1 review

   2.0

   1 review

   Dined on August 17, 2024

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 3

   The food was really mediocre (Caesar salad, mushroom pasta and fried onions) and the menu was very limited. It was convenient for all the pre performance experiences.
   

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10. L

    Laura

    Greater Boston

    1 review

    4.0

    1 review

    Dined on August 17, 2024

    1. Overall 4
    2. Food 2
    3. Service 5
    4. Ambience 4

    Apps and drinks were very nice But entrees were expensive and not very good Meat /fish quality not very good It seemed like the steak and fish were not freshly grilled but warmed up Unfortunately because of the cost and quality we will not be back for dinner We would return for drinks/apps Thank you!
    

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