Pietro's of East Meadow

Review summary

1. G

   Gloria

   New York City

   2 reviews

   2.0

   2 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 5
   3. Service 2
   4. Ambience 1

   This was our second time and it was horrible! Left in igloo for over 25 mins before anyone came in to even say hello and take drinks order! Almost every thing was incorrect from drinks to food! So overall it was terrible service! Heater was not working so we froze! It was not a nice experience and it was only our second time there! Saying I am sorry doesn’t make much of a difference when you expect us to come back and refer people. It’s required for the customer to spend a certain amount of money but when its horrible service I am sorry doesn’t cut it! Maybe I would try it in warmer weather!
   

   Pietro's of East MeadowResponded 1 day ago

   Hi Gloria, Thank you for your feedback and for giving our food 5 stars—it truly means a lot! I’m very sorry to hear that your experience in the igloo wasn’t what it should have been. Waiting that long for service and dealing with a heater issue is unacceptable, and I appreciate you bringing it to my attention. We’re addressing these concerns to improve communication and guest comfort moving forward. I’d love the chance to make it up to you—please reach out so we can ensure your next visit is a great one. Best, Lauren Maslov Owner, Pietro’s
   

   Is this helpful?

2. V

   Vito

   VIP

   Atlantic City

   4 reviews

   5.0

   4 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always great food, great service, and great overall experience. Never anything to complain about here. We love Pietro's!!!
   

   Pietro's of East MeadowResponded 1 day ago

   Thank you so much, Vito! We love to hear this. We hope to see you again soon!
   

   Is this helpful?

3. E

   Ed

   Baltimore

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We loved the pizza which is always great, and the service along with the ambiance made dining a wonderful experience.
   

   Pietro's of East MeadowResponded 1 day ago

   Hi Ed, Thank you so much for your kind words! We’re thrilled that you loved the pizza and had a wonderful dining experience with great service and ambiance. It means the world to us to know that we’re creating memorable moments for our guests. Looking forward to welcoming you back again soon! Best, Lauren Maslov Owner, Pietro’s
   

   Is this helpful?

4. J

   Joe

   VIP

   New York City

   14 reviews

   5.0

   14 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Really enjoyed the igloo experience. Nice private quiet setting in unique surroundings. Most important though, their food was REALLY good! I was expecting to like the igloo more than the food but was pleasantly surprised!
   

   Pietro's of East MeadowResponded 1 day ago

   Hi Joe, Thank you for your kind words! We’re so happy you enjoyed the igloo experience and, even more so, that our food exceeded your expectations! It means a lot to us that the flavors and quality stood out. We hope to welcome you back soon for another great meal—whether inside or in the igloos! Best, Lauren Maslov Owner, Pietro’s
   

   Is this helpful?

5. D

   Danielle

   New York City

   2 reviews

   5.0

   2 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Love this place. Love the food. Amazing staff. Oscar served us today. Really nice guy.
   

   Pietro's of East MeadowResponded 1 day ago

   Thank you so much, Danielle! We are thrilled to hear that you enjoyed the service. We agree about Oscar. He is a gem! We hope to see you again soon.
   

   Is this helpful?

6. C

   Cara

   New York City

   7 reviews

   5.0

   7 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   It was the perfect afternoon experience! Food and ambiance were spot on.
   

   Pietro's of East MeadowResponded 1 day ago

   Thank you for your kind words! We’re so glad you enjoyed the food and ambiance—it’s wonderful to hear you had a great afternoon experience. If there’s anything we could have done better on service, we’d love to know so we can continue improving. We truly appreciate your feedback and hope to welcome you back again soon! Best, Lauren Maslov Owner, Pietro’s
   

   Is this helpful?

7. P

   Peejay

   VIP

   New York City

   5 reviews

   4.0

   5 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Nice experience to dine in an igloo in the winter. Calamari was exceptional. Didn’t love the photographer trying to sell us photos.
   

   Pietro's of East MeadowResponded 1 day ago

   Thank you for dining with us! We’re so glad you enjoyed the igloo experience and loved the calamari—it’s always a favorite! We understand that the photographer may not be for everyone, but it’s an added amenity for guests who want to take advantage of it. We appreciate your feedback and hope to welcome you back again soon for another great meal! Best, Lauren Maslov Owner, Pietro’s
   

   Is this helpful?

8. S

   Suzanne

   New York City

   3 reviews

   5.0

   3 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We love the igloo experience. It’s like our fifth time. Service and food is good and heater works well. Will continue to go to pietros.
   

   Is this helpful?

9. J

   Jo-Anne

   New York City

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The giant stuffed artichoke was amazing. Everyone was very happy with their meals.
   

   Pietro's of East MeadowResponded 1 day ago

   Thank you so much! We’re thrilled to hear that you loved the giant stuffed artichoke and that everyone enjoyed their meals. We appreciate your kind words and can’t wait to welcome you back for another great dining experience! Best, Lauren Maslov Owner, Pietro’
   

   Is this helpful?

10. r

    robin

    New York City

    8 reviews

    5.0

    8 reviews

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Aside from the lack of parenting (as young rambunctious children were in one igloo with the adults in another igloo) the evening was near perfect! Highly recommend an igloo experience for any occasion or just because! The pizza and branzino were excellent!
    

    Pietro's of East MeadowResponded 1 day ago

    Thank you for your thoughtful review! We’re so glad you had a near-perfect evening and that you enjoyed the igloo experience, along with our pizza and branzino. We understand how disruptive an unattended table of children can be, and in the future, please don’t hesitate to let us know—we’re happy to address the issue with the other table. We appreciate your recommendation and hope to welcome you back again soon! Best, Lauren Maslov Owner, Pietro’s
    

    Is this helpful?