Pickering Arms

Review summary

1. K

   Karen

   Cheshire

   1 review

   1.0

   1 review

   Dined 4 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Booked a table and got there in a taxi to find all lights on and all doors locked no one inside but someone was upstairs watching me and saw me wasn’t happy as I spent 15 pounds in taxi to come here so I rang the little manor next door as had to book a table at half 7 the woman said yes I will find somewhere as your not the only person who’s booked with the Pickering arms wouldn’t mind if somebody emailed me to cancel the booking there was so ruined but overall had the best time and food was amazing best food pub little manor will definitely be going back there and will not go Pickering arms again
   

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2. K

   Keith

   Cheshire

   1 review

   2.0

   1 review

   Dined 6 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 2

   Very disappointed on Boxing Day only two staff working in the main area and a chef in the kitchen, it took 2.5 hrs before we received our main course . The pub was very cold inside, and had no central heating. Would not recommend this Pub to anyone.
   

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3. m

   mark worthington

   Cumbria

   1 review

   2.0

   1 review

   Dined 7 days ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 2

   Shame I have eaten here before and enjoyed it but today very was poor. Long wait time no communication, understand things don’t always run smooth but ended up leaving before dessert had arrived as we had somewhere else to be.
   

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4. V

   Victoria

   Cheshire

   1 review

   1.0

   1 review

   Dined on December 23, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Booked a table for 12:00 on Monday 23rd December. Was at the door for 12-the door was shut. Waited until gone 12:10. Rang the pub to see if they were opening. No answer. Rang again at 12:21. No answer. Had to leave as my husband was diabetic and needed to eat. Another group who were waiting also left. No email or call to explain why.
   

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5. A

   Alison

   Cheshire

   1 review

   5.0

   1 review

   Dined on December 20, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We thoroughly enjoyed our festive menu choices. Food was beautifully cooked and presented. Would definitely return and highly recommend.
   

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6. N

   Nicola

   Manchester

   1 review

   1.0

   1 review

   Dined on December 17, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Preordered christmas menu. Over an hours wait for main course. No sprouts or pigs in blankets with Turkey dinner. Dessert was another long wait. Came with wrong ice cream and no popcorn. Coffee machine broken so unable to have an espresso martini. Hadn't taken off the £50 deposit paid from the bill. Quiz night so very noisy. Overall a very disappointing experience.
   

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7. J

   Jessica

   Yorkshire

   1 review

   1.0

   1 review

   Dined on December 15, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   The worst experience I have ever had at a restaurant. We came on the way to a Christmas activity. Arrived with 2 hours to spare. It took 20 mins for a drinks order to be taken and a further 30 mins for them to reach the table. After an hour and a quarter, our food had not arrived. We queried this at the bar (as no one had been to our table since delivering the drinks), no apology was given and we were greeted by a very rude manager. We explain that we had been waiting an hour and a half. We were told our meal was next. After an hour and 45 min wait we had had enough so paid for about drinks and left.
   

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8. R

   Richard

   Cheshire

   1 review

   1.0

   1 review

   Dined on December 15, 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   Although we booked a time and pre ordered food ((Christmas diner)on arrival we gave our name and was shown to a pub table, no reserve on it, we asked to be moved to area more in the dining area than a bar table. We were given a menu and had to tell them again we pre ordered Christmas dinner, the girl went to kitchen, she came back and said we have your choices but the sweet we had pre ordered had not been delivered my husband had to choose something of other menu.. We had booked for 1:30pm arrived at 1:20pm our dinner did not arrive until sometime after 2:15pm we didn’t realise at the time, that there wasn’t any pigs in blankets, we were just grateful the food arrived. I would mention that overall there is a lack of attentiveness by the staff, you’re left waiting to get someone’s attention and when we eventually able to order the alternative sweet course, being apple and raspberry crumble, when it arrived, there was a lack of raspberries ie None, this error was brought to attention of waiting staff, who simply replied “oh I’m sorry about that “. When I went to pay the bill, the girl couldn’t let me pay as we had paid £10 per head deposit as required through online booking and had to go ask the manageress to come out of kitchen, and sort it, 5 mins later the manageress found our bill and printed it, this was incorrect I challenged this and she said 3 sweets had been added on top accidentally as we had a pre ordered a 2 course meal, she then printed of another bill which was also incorrect, our £30 deposit had not been taken of, she then got it correct and I paid. Overall not a good Christmas dinner we had travelled 120 miles to take our Father out who live in Warrington for a Christmas meal, and was disappointed, other customers were raising their eyebrows at the bar also whilst waiting,. I don’t think it is the young girls waitressing’s fault, but lack of management.
   

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9. J

   Joanne

   Berkshire

   1 review

   1.0

   1 review

   Dined on December 15, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Absolutely terrible place for Sunday lunch…if you are thinking of going don’t waste your money. Most of the menu was crossed out and unavailable. Roasts were still available but came with the most meagre portion of veg I’ve ever seen, such an embarrassment as I’d taken my mum there for a special birthday. Despite what it said on the menu I got 2 pathetic carrots and a tiny amount of soggy cabbage…no creamed leeks, no green beans. We waited so long for our food I had to ask where it was. When it came they forgot my mum’s lunch and I had to ask for it. My children ordered pudding but it took so long to come we left before any pudding arrived. Will most definitely not be back!
   

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10. N

    Nicky

    Frankfurt

    9 reviews

    5.0

    9 reviews

    Dined on December 13, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Sampled the lunch time menu which had a good choice of food for £11.50 plus a drink. Settled for the fish, chips and mushy peas which was an ample portion for a lunch time. Good service from Jaydene and didn’t have too long to wait for the food. The pub was nicely decorated for the Christmas season, very festive and cheery.
    

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