Piccolino - Bristol

Review summary

1. D

   David

   Bristol

   4 reviews

   5.0

   4 reviews

   Dined on November 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food in a friendly atmosphere with great value
   

   Piccolino - BristolResponded 4 days ago

   Dear David, Thank you so much for your review! I am delighted that you have had a 5* review with good food and service and I look forward to seeing you again soon! Warmest regards Gus
   

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2. J

   Janet

   Bristol

   1 review

   5.0

   1 review

   Dined on September 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food served by staff who demonstrated excellent service
   

   Piccolino - BristolResponded on October 5, 2024

   Dear Janet Thank you so much for your review and fantastic review! We are delighted that you have had a great time with us. We look forward to your next visit, Warmest regards
   

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3. G

   Grace

   Bristol

   1 review

   5.0

   1 review

   Dined on September 18, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   The customer service from a young Portuguese lad was fantastic, very accommodating, friendly and keen to make sure our evening was enjoyable.
   

   Piccolino - BristolResponded on September 20, 2024

   Dear Grace, Thank you so much for your feedback and review! I am delighted to know that you had a great time and I will certainly pass on your comments to Goncalo. He will be very happy :) Thank you and we look forward to your next visit Warm regards
   

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4. G

   Gustavo

   Mexico City

   13 reviews

   vip
   4.0

   13 reviews

   Dined on September 13, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 3

   La comida bien, el servicio muy lento y se volvieron a equivocar en la cuenta, ahora de menos, no estaban cobrando el postre ni el digestivo
   

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5. G

   Gustavo

   Mexico City

   13 reviews

   vip
   4.0

   13 reviews

   Dined on September 10, 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   La comida muy bien. El personal de servicio en el salón comedor es insuficiente. Solamente había un capitán - mesero y dos ayudantes. Los tiempos para servir lentos, al final no llegaron una botella de agua y una bebida, mismas que incluyeron en la cuenta. El proceso de solicité la cuenta y que la corrigieran llevo más de 20 minutos y la excusa del capitán fue que él estaba solo en el salón. Algo que no es responsabilidad del cliente.
   

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6. S

   Silvia

   Bristol

   1 review

   5.0

   1 review

   Dined on August 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Vert charming experience. The waiters very kind. The food very tasty.
   

   Piccolino - BristolResponded on August 17, 2024

   Dear Silvia, Thank you so much for this review! We're very happy to hear that you were very well looked after and left with a great memory from this experience. We hope to be seeing again soon,
   

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7. D

   David

   Vancouver

   1 review

   5.0

   1 review

   Dined on August 5, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Head server exceptional really looked after us for my girlfriends birthday
   

   Piccolino - BristolResponded on August 15, 2024

   Thank you so much for this review! We're very happy to hear that our Staff looked after you so well, and we will be sure to pass this onto them. We thank you very much for trusting us with such a special occasion and we hope to see you soon for many more to come!
   

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8. LH

   LisaH

   Dorset

   3 reviews

   4.0

   3 reviews

   Dined on July 14, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 3

   Really excellent food. The place was really quite due to the football and we were well looked after
   

   Piccolino - BristolResponded on July 22, 2024

   Dear LisaH, Thank you so much for your feedback and review. It was a pleasure to have you visiting us and we are delighted to know that you have had a great and relaxing time! I will certainly pass on your comments to the team as I know they will be very happy. We look forward to seeing you again very soon, Gus
   

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9. OT

   OpenTable Diner

   Bristol

   1 review

   4.0

   1 review

   Dined on June 30, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   It's a great restaurant to be with, the waiters are friendly, and all the dishes are fresh, which I liked
   

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   Piccolino - BristolResponded on July 7, 2024

   Dear Anonymous, Thank you so much for your amazing feedback and review! We are delighted that you have enjoyed our Piccolino experience and we hope to see you again very soon. Warmest regards Gus
   

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10. M

    Monty

    San Francisco

    2 reviews

    2.0

    2 reviews

    Dined on June 23, 2024

    1. Overall 2
    2. Food 3
    3. Service 2
    4. Ambience 3

    Much of the menu was unavailable-reason given they had had a busy Sunday lunchtime. Restaurant was very quiet yet the service was very slow. Food was nice and staff very pleasant but overall it was very expensive and not worth the premium cost - better value to be had in nearby restaurants.
    

    Piccolino - BristolResponded on July 7, 2024

    Dear Monty, Thank you so much for your feedback and review. I am sorry to hear that some items on the menu were unavailable on your visit. It does happen that indeed due to busy services, the demand exceeds the quantity that we hold in stock and for that I would like to apologize, and I would also like to apologize if you had some delays on the service. I will certainly look into this as we are always aiming to improve. I am very glad to hear that you have found the food and staff a bonus to the experience. I cannot turn back time but I you would like to tempt you to return and have another go at our restaurant as I am sure that this was a very punctual situation and we can leave a much better impression of our work class hospitality. Warmest regards Gus
    

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