P.F. Chang's - Winter Park

Review summary

1. E

   Elle

   Chicago

   4 reviews

   1.0

   4 reviews

   Dined on December 6, 2024

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 1

   Avoid. The soup was cold. Discontinued items were printed on the menu- common items like spring rolls? No steamed tofu available. This is also discontinued I was told. Very confused. Entire experience was sad and disappointing for our holiday get together. Will never return to any location of this chain.
   

   Is this helpful?

   Report
2. C

   Charles

   VIP

   Washington DC

   3 reviews

   5.0

   3 reviews

   Dined on December 1, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food…the Chicken Lettuce Wraps were even better than previous visits. And Ashley’s service was fantastic!
   

   Is this helpful?

   Report
3. T

   Thomas

   Orlando

   4 reviews

   4.0

   4 reviews

   Dined on October 26, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 2

   The server was excellent. She was quite attentive and very prompt. However, she did not offer the birthday flair that we saw other people enjoy. The food was excellent but the lighting was harsh and then noise level was quite high.
   

   Is this helpful?

   Report
4. M

   Michelle

   Rhode Island

   3 reviews

   5.0

   3 reviews

   Dined on September 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Hadn’t been in years and I was looking forward to a great dinner out. We tried the 3 course meal menu. It was decent for the money. Good selection of apps, soup/salad, and main entrees to choose from. Service was good too. Wine list had my top 3 daily wines to choose from. Only disappointment was the main reason we went was for a vegetarian dish we ordered every time we went. It’s no longer a menu item. The server was kind enough to ask the kitchen if they could make it, but the answer was no. Didn’t damper on our dinner though as the company, service and food made up for it.
   

   Is this helpful?

   Report
5. D

   David

   Orlando

   2 reviews

   2.0

   2 reviews

   Dined on August 11, 2024

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   I can honestly say that we are fans of P.F. Chang’s … up until this visit. We were met by a waiter who I don’t think was a nasty guy, but his lack of personality made it come off that way, and that’s not such a big deal except for the fact his service wasn’t great either. The food came rather scattershot, which may have been the kitchen’s fault and not his, but he was very slow to refill drinks, never even asked me if I wanted a second drink from the bar, and was almost seemingly angry when he would take plates away or put them down less than gently. He was slow to bring us a second portion of sauces and drinks, for example, never asked us if we wanted any dessert, and then seemed to disappear when we were ready to get a check, so we actually had to go to the manager and ask for it. My wife got the mandarin salad, which she has ordered and enjoyed many times before, but this time the chicken was tough and needed to be cut with a knife, which they don’t even give you, and even the spicing and lettuce on the salad was not great - not what it used to be. I mentioned the tough chicken to the waiter, and I think he replied something like “Oh. OK”, and that was it. No apology, no referring us to the manager, or any of the normal things that might happen if you had a complaint about the food at a restaurant where you pay good money. And the restaurant was only about half full. I wouldn’t say we’re never gonna go back, but will certainly think twice before we do.
   

   Is this helpful?

   Report
6. S

   Santiago

   VIP

   Orlando

   6 reviews

   3.0

   6 reviews

   Dined on July 27, 2024

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 3

   Menu has change. The portion of the entree is very small and seems that they count the amount of beef or shrimp that they put in the Chinese rice or in the pepper stake. Very dissapointed!!!!
   

   Is this helpful?

   Report
7. OT

   OpenTable Diner

   VIP

   Orlando

   2 reviews

   2.0

   2 reviews

   Dined on July 26, 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 2

   Service was horrible. Took almost 15 just to have someone come to the table. Then everything after that was very slow. And the place was not packed
   

   Is this helpful?

   Report
8. JB

   JeffB

   Tallahassee

   5 reviews

   5.0

   5 reviews

   Dined on July 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and great service as always! Thanks for making my birthday lunch special for the entire family.
   

   Is this helpful?

   Report
9. OT

   OpenTable Diner

   Orlando

   6 reviews

   5.0

   6 reviews

   Dined on July 5, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We haven’t been here in a long time since we’ve moved out of Winter Park, but I was craving the crispy honey shrimp, and it was better than I remembered. Still consistent and excellent.
   

   Is this helpful?

   Report
10. OT

    OpenTable Diner

    Orlando

    2 reviews

    5.0

    2 reviews

    Dined on July 1, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    Great food and service. I would recommend eating here
    

    Is this helpful?

    Report