P.F. Chang's - Syracuse

Review summary

1. B

   Byron VIP

   New York City118 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service and food was great! We had an awesome time!
   

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2. L

   Leonard VIP

   Greater Boston70 reviews

   5.0

   Dined on March 3, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My favorite hot and sour soup. Great chicken lettuce wraps.
   

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3. A

   Andy

   Greater Boston1 review

   1.0

   Dined on February 15, 2025

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 4

   We waited over two hours before we were even brought glasses of water. We were ignored when our water was empty. Two hours in and still no drinks or appetizer. We noticed some people that came after us were getting served drinks and appetizers. When entrees came out, it was missing my side, which an hour later hadn’t made it to the table. We canceled it and left. Still over $100 for two poorly made drinks, some chicken (without my lo mein) and some beef with overcooked fried rice. Not sure the reasons. Seemed like other couples with different servers were moving at a faster, albeit slow pace. Either way, it’s a failure of management and we will not be going back.
   

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4. R

   Ricky

   New York City3 reviews

   5.0

   Dined on January 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The server (Jeff or Jack) was excellent. Great hospitality.
   

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5. S

   Sheila

   Phoenix2 reviews

   5.0

   Dined on December 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a great server who was cheerful and made really good recommendations
   

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6. B

   Byron VIP

   New York City118 reviews

   5.0

   Dined on November 30, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My daughter love this place! We try to make it when I’m in Syracuse to visit. The bartender Jaimie always does an amazing job!
   

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7. G

   Gordon

   New York City1 review

   4.0

   Dined on November 2, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Our food came out very slowly, but it was pretty good.
   

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8. F

   Frank

   New York City1 review

   5.0

   Dined on August 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was amazing as always. My wife’s dish was a little bit spicier than advertised, but it was still very delicious. We even had cheesecake for dessert and it was great.
   

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9. R

   Robert VIP

   Orlando49 reviews

   2.0

   Dined on August 23, 2024

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 4

   Waiter was very nice; kitchen was extraordinarily backed up, so service was slow; then food arrived and was really not good - a rarity for the chain. likely a "one off" but will think twice before returning to this location; compounding the mediocrity, there was no substantive apology for the sub-standard service
   

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10. KL

    KLDingDongTX

    Austin8 reviews

    4.0

    Dined on July 23, 2024

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 4

    Everything was great except the hostess kept us waiting for ten minutes. She said she was getting a table ready. When we went into the restaurant to our table there were dozens of empty tables. The restaurant was about 20% full and all tables were clean. Obvious to us she wanted to do something else before seating us. I know that’s trivial, but it’s what we remember.
    

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