P.F. Chang's - Royal Hawaiian

Review summary

1. A

   Ann

   VIP

   Palm Springs

   26 reviews

   5.0

   26 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food We love PF Changs no matter the location
   

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2. P

   Paul

   VIP

   Seattle

   9 reviews

   3.0

   9 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 2

   Service was a bit disjointed overall - from the process at the host desk where they were visibly confused about what tables were available to the table where we got food without plates and utensils and were unable to get anyone to notice until I finally walked to the host to ask for help. The food is fine, but nothing special.
   

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3. D

   Dave

   Hawaii

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Great experience here food was amazing for the value. Great open seating visual of the strip from the second floor. Overall excellent.
   

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4. L

   Lori

   Hawaii

   19 reviews

   4.0

   19 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Service was good but not excellent. Good entrees were short on proteins but heavy with the vegetables.
   

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5. J

   John

   VIP

   Hawaii

   3 reviews

   2.0

   3 reviews

   Dined 5 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   Food was meh. Better places to eat around the island especially for the money
   

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6. K

   Karl

   Vancouver

   5 reviews

   4.0

   5 reviews

   Dined on December 11, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Was a nice dinner. Good flavours. Can be a little loud given location so be prepared for that
   

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7. 浩

   Tokyo

   4 reviews

   4.0

   4 reviews

   Dined on December 7, 2024

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 5

   ロイヤルハワイヤンセンターにあり、オープンテラスもおしゃれだし、店内のテーブルも雰囲気が良い。料理の値段もフードコートにあるパンダエクスプレスと大差無い。それならこちらの方が断然良い。料理はすぐに出てくるのでいっぺんに頼むとテーブルが満杯になっちゃうが、アメリカでゆっくり料理を出してもらうことをお願いするのは難しいのかも知れない。中華料理なので味は外さない。まぁ普通に美味しいです。
   

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8. R

   Randy

   Tampa

   12 reviews

   4.0

   12 reviews

   Dined on December 4, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Server was great as he had to help cover the bar as well. Sweet sour chicken had several pieces that were just dough and no meat inside.
   

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9. W

   Wendy

   VIP

   Portland

   2 reviews

   4.0

   2 reviews

   Dined on November 29, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Took 35 minutes to get our drinks but other then that the service was good
   

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10. R

    Ron

    VIP

    Calgary

    54 reviews

    3.0

    54 reviews

    Dined on November 29, 2024

    1. Overall 3
    2. Food 5
    3. Service 2
    4. Ambience 2

    I appreciate it was thanksgiving day. To arrive on time for a reservation, and be asked to wait. After 15 minutes of waiting, asking about our reservation to be told to walk through the restaurant to the stairs and up the stairs to the second hostess. Walking through the restaurant main level, 1/3 of the tables were set and ready for people, but had no people, 1/3 of the tables were dirty and not cleared and cleaned and ready to reuse? We go up the stairs and we are seated in a section of families with young children who are children. Some are loud, some are crying, and we are the only senior couple in the section versus any of the other sections that have no children? Maybe because it was Thanksgiving day? They were understaffed. Our orders came and dribs and drabs. Our soups were served at different times our entrées were served at different times. We have to wait for over 15 minutes to fly down one waitress in the entire section to get our bill. Then we have to wait for over 10 minutes for them to process our card in payment.
    

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