P.F. Chang's - Newport News

P.F. Chang's - Newport News reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. C

   Claire

   San Francisco7 reviews

   3.0

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 2

   When we arrived, the host did not see our open table reservation but I had it showing on my side so not sure what happened. We were still able to be seated. Our server was great- very attentive and made great suggestions. Plenty of food but did not taste as good as previous visits. The host seated a large party almost on top of us- put a guy in a chair at the end of a table right in the spot where I exit the booth- his back bumped up to my plate. There were plenty of open tables in the restaurant so not sure why they seated them there. We had to ask him to get up, move his chair and move so I could get out of the booth. Not good.
   

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2. J

   JULIA

   Richmond3 reviews

   1.0

   Dined on February 9, 2025

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 2

   The food was not hot the service was slow and they are always short staff at this restaurant
   

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3. M

   Matt

   Charleston16 reviews

   4.0

   Dined on January 18, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   Our server was exceptionally proficient and was very attentive even though she had numerous tables.
   

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4. M

   Michele

   Richmond19 reviews

   5.0

   Dined on November 20, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Our server was Amazing! She was always checking in with us even though my parry of 6 whittled down to 3 due to illness, my Mother confusing the date, and someone else having some unknown emergency pop-up. She was extremely efficient and friendly! Our only issue was the shrimp. It apparently had a recipe change we weren't aware of..No Nuts, melons, or Anything in it. It was like eating shrimp covered with marmalade YUCK! The manager told us of the recent change, took it off the check offered a substitution too but it was ok with just that. We'll go back but just won't order that. Everything else was great!
   

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5. R

   Rosanna VIP

   New York City27 reviews

   5.0

   Dined on September 22, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The only disappointment was that they took out of the menu the Singapore noodles, which was ly favorite dish. The new and updated menu looks good overall.
   

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6. J

   JULIA

   Richmond3 reviews

   1.0

   Dined on August 17, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   The server was awful she kept forgetting stuff and she put orders I. Wrong never check on table
   

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7. E

   Erin

   Richmond9 reviews

   5.0

   Dined on July 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I went with my brother to watch the Olympics the event I ended up watching was men’s gymnastics the staff member that served us was very friendly
   

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8. TW

   TriciaWillie

   Richmond12 reviews

   4.0

   Dined on July 6, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Meal was okay. It was a birthday celebration with three adults. I’m not a big fan of noodles but I did enjoy the meal and cocktail drink. I would recommend it and I would return.
   

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9. SH

   SandraH

   Richmond15 reviews

   2.0

   Dined on July 4, 2024

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 2

   The service was ok even though the waitress forgot to bring a item we ordered and did not fill our drink glasses. However one of our entrees was over cooked sent it back the kitchen top it off with a few pieces of fresh cooked beef but left the overcooked beef underneath.
   

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10. K

    Kris VIP

    Pittsburgh51 reviews

    5.0

    Dined on July 2, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great food and service by Roberto was amazing! One of the best servers I’ve had! When we are in the area, we will be back. Note: they are disconnecting from open table so they did not get our reservation but sat us promptly anyway.
    

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