P.F. Chang's - Charlotte

4.0

408 Reviews

$30 and under

Chinese

Make a reservation

2 people

Dec 29, 2024

7:00 PM

Booked 7 times today

Good for special occasions
Lively

We are an Asian & Chinese restaurant offering dine-in, takeout, to-go, delivery, and catering. Make a reservation online to dine in. Order Asian and Chinese food delivery, takeout, and catering online or through the P.F. Chang's mobile app. Let us cater the perfect feast for you - corporate office catering menus are also available. P.F. Chang's offers a variety of signature Asian, Thai, Korean, Japanese, Mongolian, and Chinese food dishes including Chicken Lettuce Wraps, Chicken Pad Thai, Signature Lo Mein, Fried Rice, Mongolian Beef, Chang's Spicy Chicken, and Pork and Shrimp Dumplings. Order online for sushi delivery and takeout. Many gluten-free and vegetarian menu items are available. Try our seasonal cocktails and seasonal menu items.

Order delivery or takeout

Additional information

Dining style
Casual Dining
Price
$30 and under
Cuisines
Chinese, Pan-Asian, Asian
Hours of operation
Sunday - Thursday: 11:00am - 10:00pm, Friday & Saturday: 11:00am - 11:00pm
Phone number
(704) 552-6644
Website
https://www.pfchangs.com/locations/us/nc/charlotte/6809-f-phillips-place-court/2600-charlotte.html
Payment options
AMEX, Discover, Mastercard, Visa
Dress code
Casual Dress
Catering
Our chefs use the same authentic cooking techniques used every day in our kitchens to prepare your catering order from scratch. Spice up your next party or event with bold, Chinese and Asian-inspired flavors. Our catering services include delivery in some areas. Call your local restaurant to verify they deliver. Ask about our gluten-free options or click on the gluten-free menu when ordering online.
Private party facilities
Let P.F. Chang's help make your next anniversary, birthday, or special event truly memorable. Contact us directly for more information.

Location
6809-F Phillips Place Court, Charlotte, NC 28210
Neighborhood
SouthPark
Parking details
Public Lot
Additional
Bar/Lounge, Beer, Cocktails, Delivery, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, Wheelchair Access, Wine

What 408 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.0

4 based on recent ratings

4.1Food
4.1Service
3.9Ambience
4Value

Noise • Moderate

Loved For

Charlotte
Good for special occasions
Charlotte
Good for special occasions

Review summary

AI-generated from verified diner reviews

P.F. Chang's in Charlotte offers a mix of experiences, with standout service being a highlight. Guests rave about the "exceptional service" and "awesome servers" like Cortney and Alex. While some diners noted delays and issues with seating, the "delicious food" and classic favorites like lettuce wraps continue to impress. Give it a try for attentive service and enjoyable meals.

408 Reviews

J
Justin
VIP
Charlotte
7 reviews
1.0
7 reviews
Dined on December 15, 2024
1. Overall 1
2. Food 4
3. Service 1
4. Ambience 3
The waitress was rude. She forgot our drinks. I food arrived and we still didn't have napkins or silverware. When we asked for them to eat our food, we were told they were rolling them as fast as they can. My kids ate their shrimp and rice with their hands. My wife and I used the serving spoons which was embarrassing and difficult. They brought us square drink napkins from the bar to use as napkins. When it came time to pay, I left the waitress a 5% tip (and regret doing that now). She tossed my card at me and walked away without saying a word. No apologies for the horrible service and no silverware or napkins, nothing. In fact no one ever apologized for it at all. I can't remember having this bad of an experience at a restaurant in a very long time, and we go out to eat 3 or 4 times a week. I'm going to give this location a skip from here out. There is another one in the Charlotte area and they are always excellent (north).
Is this helpful?
M
Mary Beth
Chicago
3 reviews
5.0
3 reviews
Dined on December 7, 2024
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
Sat at the bar. Great food, efficient staff. Yum.
Is this helpful?
K
Kate
Charlotte
1 review
5.0
1 review
Dined on November 19, 2024
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
Our server was so attentive and amazing. The food was perfect.
Is this helpful?
s
scott
VIP
Phoenix
2 reviews
1.0
2 reviews
Dined on November 17, 2024
1. Overall 1
2. Food 1
3. Service 1
4. Ambience 3
Food was cold and had to send back all of our meals. Very bad and service was slow and very inattentive. Would not recommend.
Is this helpful?
M
Michele
Charlotte
5 reviews
5.0
5 reviews
Dined on November 16, 2024
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
Dinner at P.F. Chang’s was wonderful. The food was excellent and the waitstaff was awesome. My friend and I spent lots of time catching up and the waiter was very patient. He was attentive but also gave us space. I hadn’t been in years but will hopefully be back soon.
Is this helpful?
J
Judy
Charlotte
1 review
3.0
1 review
Dined on November 2, 2024
1. Overall 3
2. Food 4
3. Service 2
4. Ambience 2
The food was good but very slow getting drinks and food.
Is this helpful?
M
Michelle
St. Louis
1 review
2.0
1 review
Dined on November 1, 2024
1. Overall 2
2. Food 2
3. Service 2
4. Ambience 1
Loud, dirty and poor food quality. We won’t go back. So disappointed. Used to be a nice place to eat.
Is this helpful?
A
Angie
Charlotte
9 reviews
5.0
9 reviews
Dined on October 22, 2024
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
Delicious food and great service is what brings us back.
Is this helpful?
B
Brigette
VIP
Washington DC
4 reviews
5.0
4 reviews
Dined on October 22, 2024
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
Great experience the waiter was very good. I would definitely go again.
Is this helpful?
C
Charise
VIP
Charlotte
3 reviews
1.0
3 reviews
Dined on September 28, 2024
1. Overall 1
2. Food 2
3. Service 1
4. Ambience 3
My family had the absolute worst dining experience yesterday at PF Chang's Southpark Charlotte, NC location. We made a reservation a week in advance to celebrate my mother's 78th birthday. The dismal experience started with a botched reservation that had been confirmed prior to our arrival. We waited 10 minutes for a table to be prepped; another 10 minutes before a server acknowledged us after being seated; 25 minute wait on two drinks from the bar (literally forgot we ordered them) ; 35 minute wait for 4 of the 5 entrees that arrived at the table lukewarm. I then asked our Server (who was excellent) to speak to a manager. The manager, Crystal, arrived at our table and greets us with "what's up", to which I replied "excuse me?". Surely she didn't address me as though we knew each other and hadn't been trained better! Crystal then corrected herself and properly asked how she could help us. I went through the issues with her to which she decided to comp our appetizers. The entire interaction was unprofessional and Crystal's manager should review proper customer service etiquette with her immediately! This was the worst dining experience I've had here or anywhere else!
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FAQs

P.F. Chang's - Charlotte offers takeout which you can order by calling the restaurant at (704) 552-6644.

P.F. Chang's - Charlotte is rated 4 stars by 408 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

Dec 29, 2024

7:00 PM

Booked 7 times today

Order delivery or takeout

6809-F Phillips Place Court, Charlotte, NC 28210

Additional information

Neighborhood
SouthPark
Hours of operation
Sunday - Thursday: 11:00am - 10:00pm, Friday & Saturday: 11:00am - 11:00pm
Price
$30 and under
Cuisines
Chinese, Pan-Asian, Asian
Dining style
Casual Dining
Dress code
Casual Dress
Parking details
Public Lot
Payment options
AMEX, Discover, Mastercard, Visa
Additional
Bar/Lounge, Beer, Cocktails, Delivery, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, Wheelchair Access, Wine

Website
https://www.pfchangs.com/locations/us/nc/charlotte/6809-f-phillips-place-court/2600-charlotte.html
Phone number
(704) 552-6644
Catering
Our chefs use the same authentic cooking techniques used every day in our kitchens to prepare your catering order from scratch. Spice up your next party or event with bold, Chinese and Asian-inspired flavors. Our catering services include delivery in some areas. Call your local restaurant to verify they deliver. Ask about our gluten-free options or click on the gluten-free menu when ordering online.
Private party facilities
Let P.F. Chang's help make your next anniversary, birthday, or special event truly memorable. Contact us directly for more information.

P.F. Chang's - Charlotte

Make a reservation

Order delivery or takeout

Additional information

Menu

What 408 people are saying

Overall ratings and reviews

Loved For

Review summary

FAQs

Does P.F. Chang's - Charlotte offer delivery through OpenTable or takeout?

How is P.F. Chang's - Charlotte restaurant rated?

Is P.F. Chang's - Charlotte currently accepting reservations?

Make a reservation

Order delivery or takeout

Additional information