Passerella - Cypress

Review summary

1. OT

   OpenTable Diner

   Houston1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Riyana was our server and she was excellent, will definitely go back!
   

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2. E

   Eric

   Houston1 review

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   10/10 They are the most down to earth and understanding group of people. Always will go back not just for the food but for the good, chill vibes.
   

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3. T

   Terje

   France10 reviews

   5.0

   Dined on February 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Invited friends from Norway. We all enjoyed the service and the food.
   

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4. j

   jay

   Houston4 reviews

   5.0

   Dined on February 18, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food. Local in my community. Reasonable priced.
   

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5. L

   LaSherree

   Houston1 review

   5.0

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My wife and I had an amazing date night at Passerella. The food was delicious and well priced. Our server was great as well and the manager came to check that we enjoyed our experience. Top tier. We already plan to make it a regular outing.
   

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6. L

   Lindsay

   Houston1 review

   2.0

   Dined on February 15, 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 4

   Both entrees we ordered they were out of (sausage and peppers pasta & NY strip). Once we got our second choice entrees, steak was overcooked. Menu said 16 artisan pizzas. Asked what the pizzas were and was told cheese, pepperoni or veggie. Service was slow and was hard to get drink refills.
   

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7. P

   Patricia

   Chicago12 reviews

   4.0

   Dined on February 15, 2025

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 5

   On a big holiday it’s expected to have slow service but I’m pretty sure our waitress forgot to input our order. She came back 20 minutes after taking our order and asked us again what we ordered.
   

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8. C

   Christian VIP

   New Orleans8 reviews

   5.0

   Dined on February 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Awesome experience overall! The service was excellent and food was flavorful!
   

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9. F

   Fiyinfoluwa

   Unspecified1 review

   4.0

   Dined on February 14, 2025

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   i had a nice experience, the room was well lit, and the food came out in a timely fashion
   

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10. S

    Samantha VIP

    Houston7 reviews

    3.0

    Dined on February 9, 2025

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 3

    Passerella-Cypress was decent, though nothing crazy exciting in our opinion. Food and drinks were tasty, but service and ambience were lacking. To start, our group tried a few appetizers, both of which were tasty. The focaccia we had as the bread service was also good. We all ordered drinks and enjoyed them, however they took 20+ minutes to come out and the restaurant was not busy.. When we were finally able to snag our waiter again, everyone was able to order and wait time on the food wasn't too bad. Everyone enjoyed their dinner as well. I had the special which was a lobster ravioli. Definitely a great value there for what you get with that meal. The downfall, was one in our group ordered her meal the same time that we did. When everyone else's meal came out, hers did not and we let our waiter know. It then had to be brought up once again with our waiter and another time with, who I'm assuming was, the manager, before it finally came out. We had all finished our meals by the time hers got to the table, so we were glad some were sharing plates. It also was tough tracking down our waiter so nobody ordered another round of drinks. We also ordered dessert to go, but when we were paying, it was also forgotten and had to remind the staff again. Overall, it wasn't the worst experience. As I said, food and drinks were good, but service and ambience were definitely lacking. I wouldn't turn my nose up at coming again, but also not rushing out the door any time soon to get back.
    

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