Pampas Steakhouse

Review summary

1. L

   Laura

   Jacksonville

   24 reviews

   4.0

   24 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   A high end dining experience without being stuffy. The service personnel were genuine, warm and welcoming. Solid menu with plenty of options.
   

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2. W

   Walt

   Atlanta Metro

   12 reviews

   vip
   5.0

   12 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Best steakhouse in metro Atlanta. Great service, great food. Must order the "Brick" steak when you go. (Big enough to split between 2 people)
   

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3. A

   Andrew

   Atlanta Metro

   8 reviews

   vip
   5.0

   8 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   As always the meal was delicious and the service was excellent!
   

   Pampas SteakhouseResponded 3 days ago

   Thank you, Andrew! We're glad you enjoyed your dinner and received excellent service. Your support motivates us to continue delivering remarkable dining experiences. We look forward to welcoming you back soon! Thank you for choosing Pampas!
   

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4. S

   Stephanie

   Atlanta Metro

   2 reviews

   vip
   5.0

   2 reviews

   Dined on December 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food, atmosphere, and service were excellent. Our filets were perfect! Thank you for a lovely evening.
   

   Pampas SteakhouseResponded 6 days ago

   Stephanie, we’re so glad you enjoyed your evening with us! It’s great to know that our menu options, atmosphere, and service exceeded your expectations. We can’t wait to welcome you back for another memorable dinner at Pampas!
   

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5. R

   Regina

   Atlanta Metro

   3 reviews

   5.0

   3 reviews

   Dined on December 6, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Five of us had a beautiful evening from the moment we walked through the door. The hostesses knew it was a special occasion and offered to take photos of our party against the lovely Christmas tree. We were seated and from then on we were met with excellent service and hospitality. We were celebrating a milestone birthday and were presented with a surprise festive dessert. The food was outstanding, the atmosphere, warm and upscale. It’s definitely a special occasion place for us, but well worth every penny!
   

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   Pampas SteakhouseResponded 7 days ago

   Regina, we're so glad you and your party had a wonderful experience celebrating the milestone birthday! Our team loves making special occasions memorable, and we're so happy the service and atmosphere met your expectations. We can’t wait to welcome you back for your next celebration!
   

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6. J

   Jacqueline

   Orlando

   61 reviews

   vip
   5.0

   61 reviews

   Dined on November 30, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing food and atmosphere. It is Christmas time and so it is lovely in there. Great staff. Stephen was one of the servers. Very Gracious. Another server with him. I will post his name when I look for my receipt. Great birthday cake, very huge. Love it. Good was great. Lamb rack amazing. lobster tail appetizer was delicious. Creamed spinach and mushrooms were amazing.
   

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   Pampas SteakhouseResponded on December 2, 2024

   Jacqueline, we’re glad you enjoyed your experience at Pampas! It's wonderful that you loved the festive atmosphere and our dishes, especially the lamb rack and lobster tail. We appreciate your shout-out to Stephen and the team. Hope to celebrate more special moments with you soon!
   

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7. t

   thomas

   Dallas

   41 reviews

   vip
   5.0

   41 reviews

   Dined on November 30, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Ken & Gustavo were the most knowledgeable servers we have had the pleasure of meeting in years . The food was top shelf as the other reviews testified to but the added value of great service puts it over the top
   

   Pampas SteakhouseResponded on December 2, 2024

   Thanks for the fantastic review, Thomas! We're so glad Ken and Gustavo made a positive impact on your experience. It’s great to know our team and food exceeded your expectations. We hope to see you again soon for another top-notch experience! Cheers!
   

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8. Y

   Yuri

   Atlanta Metro

   1 review

   5.0

   1 review

   Dined on November 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service! We had a great time at our son’s birthday.
   

   Pampas SteakhouseResponded on November 29, 2024

   Thank you, Yuri! We’re glad you had a fantastic time celebrating your son’s birthday. Your kind words about our service mean a lot to us. We hope to see you again for more celebrations in the future! Thank you for choosing Pampas!
   

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9. R

   ROBERT

   Atlanta Metro

   48 reviews

   vip
   5.0

   48 reviews

   Dined on November 25, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is our special go-to place for anniversary’s or birthdays. Pampas never fails to deliver the best steaks in Atlanta.
   

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   Pampas SteakhouseResponded on November 27, 2024

   Robert, we’re delighted to be your go-to spot for special celebrations! It’s wonderful to hear you enjoy our steaks. We look forward to making more memorable moments for you in the future. Thanks for your kind words!
   

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10. M

    Maria

    Atlanta Metro

    3 reviews

    3.0

    3 reviews

    Dined on November 24, 2024

    1. Overall 3
    2. Food 4
    3. Service 1
    4. Ambience 3

    We had a reservation for 7pm. We were taken to our table and left there with the menus on hand for a while before anyone even came to get our drink order. Drinks: My sister ordered a specialty smokie spicy margarita...The taste of the margarita was very good, and the drink was well balanced. I was taking medication, so I ordered a sparkling water; when the server came to refill my glass, he poured still water. Our main server---who had given me the glass---was nowhere to be found. Another waitress came back with a fresh glass an explained that I was given the wrong glass. Our main server only came to our table twice in a the 50-minute window from the time we ordered to the time it took for them to bring out the appetizers. The first time was about 15 minutes after my sister order the margarita to let her know the bar was backed-up. The second time was about 25 minutes later, and only because I gave a look telling her to come over, so that I could ask her for the status of our appetizers. Appetizers: The beef carpaccio was absolutely delicious. The empandas were good but nothing extraordinary...I would not order them again. The waitress did not come to check on us after appetizers were served. We also ordered a lobster bisque to go, and my sister said that it was very enjoyable. Main entry: Food arrived shortly after appetizers; we ordered the Brick (medium rare) and the lobster mac and cheese. The Brick was overcooked...again our main server was MIA, I called another waitress, and she got the manager for me, who was very nice and brought us another Brick (almost immediately) that was perfectly cooked. The mac and cheese was very good as well, although it did not have much lobster but it had shells. Overall, the food was very good, but saying that the service was below par, is an understatement and with all the fine-dining steak restaurants in the Alpharetta/Atlanta area with outstanding services, I'm not compelled to come back to Pampas.
    

    Pampas SteakhouseResponded on November 27, 2024

    Maria, thank you for your feedback. We're glad you enjoyed our menu options, but we sincerely apologize for the service issues you experienced. Your concerns are important to us, and we’re taking steps to improve our service. We hope you’ll consider giving us another chance in the future.
    

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