Palma at Santa Monica Proper

Review summary

1. Y

   Yoonie VIP

   Orange County2 reviews

   5.0

   Dined on February 21, 2025

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   Avocado toast for breakfast was the best choice. We added some smoked salmon.
   

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   Palma at Santa Monica ProperResponded on February 25, 2025

   Hi Yoonie! Thank you for taking the time to write us a note. We agree, the avo toast with smoked salmon is a brilliant move. Hope to see you again soon.
   

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2. L

   Lilia VIP

   Chicago4 reviews

   5.0

   Dined on February 8, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The staff was so sweet and dinner was delicious. I will be returning soon!!
   

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3. C

   Caroline VIP

   Los Angeles20 reviews

   5.0

   Dined on January 29, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I have gone here over a dozen times, and it’s the best vibe and great place to be. Food and service, excellent.
   

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4. P

   Pauline VIP

   Los Angeles59 reviews

   5.0

   Dined on January 26, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent afternoon tea experience. Beautiful room, great service, the food presented beautifully and was delicious. Table was a bit small for the food trays. Tea comes with bubbly which to me is unnecessary but good deal overall. We will definitely go again.
   

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5. J

   Joan

   Denver1 review

   4.0

   Dined on January 4, 2025

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Went for tea but service was not great. Waiter never came back to check on if we needed anything. Had to go look for wait staff to help us. Food was good but too many sweets,
   

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6. P

   Paige

   Tucson2 reviews

   1.0

   Dined on January 1, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Understaffed and do not pay attention to detail. A friend and I came here for one drink and ended up waiting over 30 minutes only for a glass of water. We finally found someone to order a drink, but once our order came out, it was wrong. Not to mention the restroom was so dirty and overall the entire place was un organized in every aspect. I hate writing negative reviews, but I think this experience deserved to be commented on.
   

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7. R

   Ryan VIP

   Philadelphia3 reviews

   5.0

   Dined on January 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wait team and service was A+- for New Year’s Day early, commendable!
   

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8. d

   daniel

   Denver3 reviews

   1.0

   Dined on January 1, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Ate here for new years eve. Everything was bad. The service was very slow. Food was under-cooked. We paid >$200 for a couple pasta dishes. We will never return.
   

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9. J

   Jessica VIP

   Los Angeles2 reviews

   5.0

   Dined on December 27, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Would definitely go again beautiful place and good food/service as well.
   

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10. D

    DineOutQueen VIP

    Los Angeles19 reviews

    1.0

    Dined on December 25, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1

    They charge higher than the menu. The bill which was charged was higher than menu. I have pictures of the menu and the bill as proof. Please see pictures. I dine out 3-4 times weekly. This is very dishonest as a restaurant. Customer service was terrible as well. We waited for half an hour, no one came to ask us even for drinks. When we asked for water, waited for another 15+ mins. We ended up just had a very rush lunch when food arrived since we had to go to next event. Will NEVER come back. Do NOT recommend.
    

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