Palm Court

Review summary

1. M

   Moira

   New York City

   4 reviews

   5.0

   4 reviews

   Dined on November 22, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The building is spectacular and the staff are welcoming and friendly. The food was delicious and well presented. We will definitely return and try the spa experience next time.
   

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2. R

   Richard

   Surrey

   1 review

   5.0

   1 review

   Dined on November 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great location. Informal setting and good food with live music
   

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3. V

   Victoria

   Cheshire

   1 review

   5.0

   1 review

   Dined on October 27, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was lovely experience and the bar food was amazing
   

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4. K

   Kas

   Liverpool

   6 reviews

   5.0

   6 reviews

   Dined on October 25, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Really lovely service and good food. The chicken starter was especially great. The price is a little on the high side but worth it.
   

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5. J

   Jacky

   Warwickshire

   2 reviews

   3.0

   2 reviews

   Dined on October 24, 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   This was our second visit. Unfortunately the service was not great. We waited and waited for someone to come and take our order and eventually we went yo the bar. We ordered food and then a waiter came to ask about drinks - we explained we were having food and would need a table - we had sat in the library which is stunning - no problem he said, but a table was not provided until our food arrived and then there was lots of maneuvering getting a table sorted whilst our food was left to cool a little. We asked for salt but it never arrived. It is a fabulous place but if you allow people to eat in the library you need to provide a better service in there.
   

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6. C

   Carol

   Liverpool

   1 review

   1.0

   1 review

   Dined on August 17, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   Didn’t stay for food as service mom existent would not have given one star only the app would not let me move on
   

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7. S

   Stephen

   Manchester

   1 review

   4.0

   1 review

   Dined on August 9, 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Booked a table for 2pm. No one at the podium when we arrived, stood for a few minutes being ignored by the staff, had to approach the bar, abruptly told to just sit anywhere, what was the point in booking.
   

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8. S

   Sandra

   Italy

   1 review

   5.0

   1 review

   Dined on August 4, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service and the food was delicious. Lovely ambiance.
   

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9. J

   Janet

   Liverpool

   1 review

   5.0

   1 review

   Dined on July 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We stayed at the Municipal Liverpool for two nights due to a hospital visit. On both nights we ate at the Palm Court which was very quiet. Due to my food allergies and preferences (gluten free and no red meat) my menu choices were very limited which I understand. I enjoyed my salmon on the first night and I didn’t really mind eating the same again on the second night, although I have to say, it wasn’t as nicely cooked or presented on the second evening. It was notably greasy which was due partly to my food being piled into towers. I much prefer not having to deconstruct my meal before eating it (personal choice) and some foods, as was with this case, can contaminate rather than compliment each other. Our waiter, Ryan, confirmed it had been prepared by a different chef to the night before. For dessert I chose crème brûlée which tasted nice but it was a tiny ramakin without as much as sprig garnish, or accompaniment. Furthermore, the gluten free version comprised that ‘feeble gf offering’ of ‘just omit the biscuit! I expected more for £9, and a little more effort from a 4 star hotel. On the second night I had the poached strawberries which were really nice. On both nights we were served by Ryan who was fantastic, polite, efficient and friendly without being over familiar. Thanks Ryan.
   

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10. OT

    OpenTable Diner

    Liverpool

    2 reviews

    5.0

    2 reviews

    Dined on July 24, 2024

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5

    Really enjoyed food, I had booked The palm court but we ended up eating in the seaforth, all very nice. Food selection is slightly different 🥗🍹🥂
    

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