Palapa Grill

Review summary

1. C

   Charles

   VIP

   Greater Boston

   5 reviews

   1.0

   5 reviews

   Dined today

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 4

   We came here for Christmas dinner, my daughter and I, we had made the reservation 5 days in advance after seeing thier menu on line we we very excited to try thier food. My daughter could not stop talking about the menu and the fact that she was looking forward to the beef carpacio. Well we arrived for our reservation and thats where it all began. Upon being seated we were given a very limited but grossly overprice "holiday menu" the prices were $54 for an entree, $77 for 2 courses and 98 if you opted for all three courses... (now mind you I get it I also own restaurants in the US and if you are going to do a holiday menu and grossly overcharge fir it at least attempt to change the items so as not to just overcharge for your regular menu items) The ribeye on thier regular menu was $39 but now by the grace of god and christmas futures the price was $54. after ordering we were presented an Amuse Bouche pumpkin "soup" (nice touch) had we actually been given silverware to eat it with or even been aforded the time to eat it before my appitizer arrived. I ordered the Foie Gras ( it wasn not foie gras but instead a mix of chicken livers and foie gras, not was I was expecting served with a pathetic store bought roll that had at one time had been grilled (why ) but was now just a square hockey puck too hard to even break. This was cleared and all silverware removed our entrees arrived, my daughters ribeye and my " rack of NZ Lamb", three sad little chops sitting on a mush of "truffle mashed potatoes" that because of the truffle cream that was used looked like road scrapings, once the food was put in front of us the staff "ghosted" us for 15 minutes, we had no silverware to eat with and tried to flag someone down but no one would make eye contact. Finally David our serever returend and asked if all was prepared as we asked (hahaha) then proceeded to bring us utensils to eat with. I told David I was not eating cold food and asked for a new plate... Christmas ruined!
   

   Is this helpful?

   Report
2. J

   Julianne

   Atlantic Canada

   2 reviews

   4.0

   2 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   We had a lovely meal and our server Lemson was excellent. The service was fast. In fact too fast. We were out in an hour. We were there for Christmas Day dinner and had expected the meal to be an event not a fast food experience. Had it been Wednesday lunchtime I would have been ecstatic.
   

   Is this helpful?

   Report
3. S

   Stephen

   Greater Boston

   12 reviews

   5.0

   12 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Dined here on Christmas Day. Our best dining experience on Saint Martin. Pricey but worth it.
   

   Is this helpful?

   Report
4. J

   Jeanelle

   Caribbean

   1 review

   1.0

   1 review

   Dined 4 days ago

   1. Overall 1
   2. Food 1
   3. Service 5
   4. Ambience 5

   The amount of food was served was for babies, the food was horrible no taste at all. Never again will I attend this restaurant. However the waiter and the hostess was great. The manager was very rude and not pleasant when we asked to see him he stood right there and offered something else to eat and refuse to come to our table. Horrible
   

   1 person found this helpful

   Report
5. N

   NOEL

   Las Vegas

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fabulous experience..... 5 stars experience from arrival to departure!
   

   Is this helpful?

   Report
6. M

   Michelle

   Detroit

   6 reviews

   4.0

   6 reviews

   Dined on December 15, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Great ambience with attentive service. Some items were unavailable on menu.
   

   Is this helpful?

   Report
7. C

   Chiquita

   Richmond

   1 review

   5.0

   1 review

   Dined on December 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful experience here ! The power went out and the served everyone champagne and still had top notch service even in the dark (although it wasn’t long before the power came back on ! Loved it here would recommend
   

   Is this helpful?

   Report
8. K

   Karla

   Baltimore

   11 reviews

   2.0

   11 reviews

   Dined on December 14, 2024

   1. Overall 2
   2. Food 4
   3. Service 4
   4. Ambience 2

   The food was delicious and service was good. There was a horrible smell in the restaurant and the power went out while we were eating so it was hot and funky. A horrible combination especially when eating.
   

   Is this helpful?

   Report
9. J

   Joan

   VIP

   New York City

   8 reviews

   5.0

   8 reviews

   Dined on December 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Indeed, a beautiful oasis of serenity and style. Varied and creative menu and outstanding service. Barbara, the owner, has used her magic wand to make this spot very special.
   

   Is this helpful?

   Report
10. D

    Deidre

    New York City

    2 reviews

    2.0

    2 reviews

    Dined on December 13, 2024

    1. Overall 2
    2. Food 5
    3. Service 1
    4. Ambience 5

    This is an over Hyped place and very pricey The fact that i had a birthday reservation for 12/10 and got to the restaurant and it was closed. Got back there on 12/12 and was not even offered a free water. I would NOT return and i would definitely not encourage my people too.
    

    1 person found this helpful

    Report