Packard's Steakhouse

Review summary

1. T

   Tara

   Tampa

   66 reviews

   vip
   5.0

   66 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time here since it was remodeled. Much better! Food was excellent and so was the service!
   

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2. D

   DeAnna

   London

   8 reviews

   vip
   4.0

   8 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   A bit pricey but the service and food was great.
   

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3. S

   Selena

   Los Angeles

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Loved it! Highly recommend. Great for a celebration or just a quiet evening out.
   

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4. S

   Susan

   New York City

   15 reviews

   vip
   5.0

   15 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Packard’s Steakhouse exceeded our expectations! Service by Theresa and Ralph was exceptional. They anticipated our needs and went above and beyond to ensure we had a wonderful dining experience. The other staff members were friendly and attentive as well.  The beet salad appetizer was delicious and the filet mignon and steak frites entrees were cooked perfectly to temperature (medium) and the accompanying potatoes were crisp and very tasty. We will definitely come back again soon!
   

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5. E

   Etienne

   Richmond

   1 review

   5.0

   1 review

   Dined on November 17, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was fantastic and the service is exceptional as always
   

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6. K

   Kim

   Toronto

   1 review

   5.0

   1 review

   Dined on November 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great atmosphere and service and our food was delicious😋
   

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7. J

   Jim

   Tampa

   1 review

   3.0

   1 review

   Dined on November 8, 2024

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 3

   Food was good. Felt rushed and waitress was not engaged which affected our overall experience.
   

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8. D

   Don

   Tampa

   8 reviews

   vip
   5.0

   8 reviews

   Dined on October 26, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great dinner and fabulous service . We always enjoy our fine dining experience at Packards.
   

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9. C

   Chris

   New York City

   6 reviews

   vip
   3.0

   6 reviews

   Dined on October 5, 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   Lovely resort, wanted to like this place. Have been to many steakhouses all over the country, this one doesn’t compare favorably. Female server was snippy and curt, not at all what I expect at a place like this. The entrees were not all brought out together to our four top… also incorrect. Either we eat and are rude, or ours get cold. Drinks were fine. Mac & cheese side was simply awful… no taste, overcooked mushy noodles, no seasoning whatsoever. It tasted way more like a dairy sauce and very little cheesy taste. Kraft Mac and Cheese has much more flavor and at 39 cents a metric ton is millions of times cheaper. I don’t mind paying big bucks for a nice dish, but this wasn’t it. Skip this one. Now on to the major issue, and one that is inexcusable. I ordered the filet mignon from the menu. My wife ordered the filet and shrimp special. The server said the special was a 6oz filet. The menu filet wss 8oz. When they arrived they looked very similar in size…and more like 6oz than 8oz. However this wasn’t the serious issue. When the check arrived, the menu filet showed as $66 and the special filet/shrimp as $65. One problem with this…. The menu showed a price of $62. I remembered the price (because it’s very high for an 8oz filet even at a fancy steakhouse… most are high 40s to mid 50s) I pointed this out to the server. She tried to defend the check by saying that was the special. I clarified my question, that I was referring to the menu filet not the special. She walks off in a huff, gathers with another employee and reviews the menu, then disappears into the back. Eventually she returned with a correct check. No apology, no explanation, nothing. One has to wonder how many guests have been overcharged by $4 on this menu item, and for how long of a time? Add tax and tip, and that’s $5,50-$6 extra on every check. Also, how many OTHER items are charged incorrectly by this establishment? Inexcusable at a fast food joint…disgraceful at a fine restaurant.
   

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10. M

    Mechelle

    Tampa

    1 review

    vip
    5.0

    1 review

    Dined on September 17, 2024

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5

    Theresa was incredibly. She anticipated our every need will be back!
    

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