Ox and Ocean

Review summary

1. N

   Neil

   Los Angeles

   1 review

   4.0

   1 review

   Dined 5 days ago

   1. Overall 4
   2. Food 2
   3. Service 4
   4. Ambience 4

   My food was wonderful, I had mussels as an appetizer. They were in a curry sauce which was different but gave them a nice bit of spice. I has swordfish for my main course and it was juicy and tender. The only negative of the whole experience was that my wife had the pork chop , which our waiter said was her favorite, and it was overcooked and dry. We had a dessert each and the restaurant comped my wife’s dessert. Would still go back there though, that wasn’t enough of an issue to never return.
   

   Is this helpful?

   Report
2. C

   Carolina

   Las Vegas

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great brunch date! Lemon mascarpone pancakes and chilaquiles were unbelievable. Service was fantastic and ambiance was priceless (sat outside with a view of the ocean).
   

   Is this helpful?

   Report
3. J

   Jane

   Las Vegas

   11 reviews

   2.0

   11 reviews

   Dined on November 12, 2024

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 2

   Service was as slow as could possibly be and still be open. Food was quite overpriced and lunch portions were tiny. It was so loud when we sat down that any conversation at our table was impossible. Several items on menu were not actually available and they were resistant to offering mocktail menu at dinner.
   

   Is this helpful?

   Report
4. M

   Maria

   Alabama

   2 reviews

   5.0

   2 reviews

   Dined on November 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The restaurant was busy and service and food were both excellent. I highly recommend the mussels and pork chop they were both delicious.
   

   Is this helpful?

   Report
5. W

   Wendy

   San Diego

   1 review

   4.0

   1 review

   Dined on October 31, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Wonderful service from out waitress Aga! We enjoyed the food and atmosphere
   

   Is this helpful?

   Report
6. J

   Jessica

   Cincinnati

   10 reviews

   vip
   2.0

   10 reviews

   Dined on October 28, 2024

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 3

   We had a group of ladies and tried several dishes. Crab cakes were ok, the bao buns were tasty with a tangy sauce. The beets were delicious and sadly, the best dish we had. The lobster pasta was fine, there was a decent amount of meat. 2 of us had the halibut and were very excited because it’s a favorite fish. Unfortunately, it was sent back twice for being so overcooked to be inedible. They hard sear and then oven finish the meat, but both times the chef couldn’t get the timing right, nor did anyone bother to check before sending the dish back out. It was literally hard all the way through and when I cut into the 3rd fish, I gave up. Overall, the whole experience was disappointing, especially when this is listed as a highly rated restaurant. The manager took the fish off the bill and sent some desserts - the cheesecake mousse was very tasty; we appreciated the gesture. The staff was nice and hopefully this was just a really off night, but the place feels like it’s stuck in the 90’s.
   

   Is this helpful?

   Report
7. D

   Delia

   Central Coast

   5 reviews

   4.0

   5 reviews

   Dined on October 21, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Came for my birthday, was wanting to start with the aguachiles but the waiter informed us they were out. Started with the crab cakes, beet salad, and steak tartare. Loved the crab cakes and beet salad. Steak tartare was eh. For entrees we had the Sunday prime rib, the lobster orecchiette pasta, jidori chicken, and the halibut. The halibut was amazing. Was disappointed with the lobster orecchiette and wanted to return it for another halibut but didn’t. The prime rib was really good as was the chicken. Was given a complementary dessert for my birthday which was 2 scoops of coffee ice cream with 2 mini macarons. Enjoyed a bottle of Daou Chardonnay and a blackberry basil margarita which was well executed. We expected the “pricey” which was why we came on a special occasion. Will definitely come back for another special occasion and hopefully they’ll have the aguachiles. We also discussed ordering the Henry’s hammer as it makes sense price wise to pay the $300 to feed 4-5 of us since that’s what we basically paid with all that we ordered.
   

   Ox and OceanResponded on October 24, 2024

   Dear Delia, Thank you for sharing your birthday experience with us! We're thrilled that you enjoyed our crab cakes, beet salad, and halibut, as well as the complementary dessert, to celebrate your birthday. Rest assured, your feedback regarding the lobster orecchiette is also appreciated and will be taken into consideration. It was a pleasure serving you, and we look forward to welcoming you back to Ox and Ocean for another phenomenal visit in the future.
   

   Is this helpful?

   Report
8. E

   Erich

   Kansas City

   11 reviews

   3.0

   11 reviews

   Dined on October 13, 2024

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 2

   Server was great and did warn us about longer wait time for kitchen Front desk check in staff not the most cordial. Reservation for 645 and we got there at six and asked if could be seated early for which they said not possible . Many open tables and when we came back sat at one of the many open tables that were there when we came at 6. Food was good but not outstanding . Overall good for hotel restaurant but nothing that would bring me back other than the on site convenience
   

   Ox and OceanResponded on October 15, 2024

   Dear Erich, Thank you for taking the time to share your experience with us. We’re glad that your server provided great service and communicated the expected wait times effectively. However, we regret that your check-in experience with the front desk staff was not as warm and welcoming as we strive for. Your feedback regarding the seating availability is also appreciated, as it highlights an area for improvement.Thank you again for your insights, and we hope to enhance your experience on your next visit.
   

   Is this helpful?

   Report
9. R

   Robert

   New York City

   3 reviews

   2.0

   3 reviews

   Dined on October 6, 2024

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 4

   We sat outside on a cool Saturday night. We asked for blankets and were told that there weren't any available. We later learned that there were in fact blankets available. Any special request that we made was not fulfilled, and the service, including delivery of the food, was slow. There was a wedding going on inside which may have contributed to the slow service. The food was great, but be warned if you go here on a weekend evening.
   

   Ox and OceanResponded on October 10, 2024

   Dear Robert, Thank you for taking the time to share your experience with us. We’re pleased you enjoyed the food, but we regret that your visit was impacted by slow service and unmet requests. We understand how important attentive service is, especially during busy times, and we appreciate your feedback as we work to enhance our guest experience. We hope you’ll consider visiting us again for a more seamless evening.
   

   Is this helpful?

   Report
10. G

    Gregory

    Los Angeles

    64 reviews

    vip
    4.0

    64 reviews

    Dined on September 28, 2024

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 3

    This is our first visit to Ox and Ocean since the renovation of this hotel. The hotel hosts a lot of conferences and retreats and so the restaurant may be full of people from a conference, though the night we were there it was mostly empty but still uncomfortably noisy from the bar and events outside. The decor tends to reflect and amplify the noise and really isn't appropriate for a fine-dining restaurant, which O&O aspires to be. The food was inventive and well prepared. Service was also attentive. The restaurant might do better if it were not the only food outlet for dinner at the hotel so trying to be everything from a coffee shop to a fine dining establishment. (There is an outdoor trailer for breakfast and lunch.)
    

    Ox and OceanResponded on September 30, 2024

    Dear Gregory, Thank you for being our guest and sharing your valuable feedback. While we are sorry you had a noise concern, we are thrilled you enjoyed a delicious culinary treat and our amazing service. We are always working to improve and will be sure to share your comments with the team. We look forward to welcoming you back and impressing you further.
    

    Is this helpful?

    Report