Osteria

Review summary

1. E

   Eric

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Impeccable service, delectable food. Never fails to be a fantastic dining experience.
   

   Is this helpful?

   Report
2. G

   Greg

   San Francisco

   13 reviews

   5.0

   13 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very nice, comfortable restaurant in downtown Palo Alto. The food is great and the service and atmosphere are excellent.
   

   Is this helpful?

   Report
3. e

   elliott

   San Francisco

   19 reviews

   4.0

   19 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Best Italian food restaurant in the Palo Alto- Menlo Park area. Noisy, but bright. Well located near public parking.
   

   OsteriaResponded 2 days ago

   Hey Elliott, We greatly appreciate your positive feedback about our restaurant being the top choice for Italian cuisine in the Palo Alto-Menlo Park area. Thank you for your support! Best, Osteria Toscana Team
   

   Is this helpful?

   Report
4. D

   Diana

   Los Angeles

   4 reviews

   1.0

   4 reviews

   Dined 6 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   We were seated and then asked if we would mind moving to another table. The lady that asked said that they would give each of us dessert, if we agreed to move. We moved. After an hour of waiting for our main course, we noticed that people who arrived before us, already received their food. We asked our waiter for an eta of our dinner since we had somewhere to be after dinner. He responded with “oh you want your food now?” We were surprised at his response. He suddenly got really loud which was embarrassing. His attitude completely changed after that. We were not rude at all! He said he would check on it which he didn’t because he walked by again and then asked a waitress to check on our food. We had to eat quickly and only ate half our meal. We paid while we were still eating. We asked for our dessert to go. We told him that we were offered a free dessert. He said that he didn’t know and brought one. There were four of us. We told him that we were each promised a dessert. He seemed annoyed by that. We ended up just leaving. This place was highly recommended by a friend but with this service, we will never go back.
   

   Is this helpful?

   Report
5. NZ

   NoushinZ

   Atlanta Metro

   1 review

   5.0

   1 review

   Dined on November 13, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was so delicious- we were a group of nine and we all loved our food and service was so pleasant.
   

   OsteriaResponded 2 days ago

   Hi NoushinZ, Thank you for your fantastic review! We are delighted to hear that you and your group enjoyed our delicious food and experienced excellent service. Your feedback means a lot to us! Thank You, Giuseppe Osteria Toscana
   

   Is this helpful?

   Report
6. J

   Jennifer

   San Francisco

   25 reviews

   vip
   5.0

   25 reviews

   Dined on November 5, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful food and service! We were welcomed like family with warmth. We’ll be back for sure!
   

   Is this helpful?

   Report
7. W

   Wesley

   San Francisco

   5 reviews

   vip
   2.0

   5 reviews

   Dined on November 3, 2024

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 2

   Regularly dine here for business lunches, and that has been a decent experience, but dinner was very disappointing. Arrived on-time for our reservation, hostess was busily playing with her phone, showing pictures or texts to a colleague - looked at us and continued to talk with her and no acknowledgment of us for nearly 2 minutes! I nearly walked out at that point. Hostess then was rude when we asked for an adjacent table rather than being seated right in middle of restaurant - and the place wasn’t even 1/3 full upon arrival. Great waiter, but kitchen fumbled all night and it took nearly 3 hours to get through a basic salad course and entrees for a table of 3….didn’t bother with dessert given the mediocre food and poor service timing… With so many other great options in downtown Palo Alto, can’t say I’ll be going back. Very sad as I’ve been a somewhat regular guest for years.
   

   Is this helpful?

   Report
8. J

   Jonas Lagerblad

   San Francisco

   15 reviews

   5.0

   15 reviews

   Dined on November 1, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   This was our first visit to Osteria in quite some time, and we were positively surprised by new dishes and more inspired cooking!
   

   Is this helpful?

   Report
9. P

   Patty

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined on October 27, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service and outstanding food!!! All 5 of us had nothing but great things to say about our meals! We will be back for sure!
   

   OsteriaResponded 2 days ago

   Hi Patty, We're delighted to hear that you and your group enjoyed the excellent service and outstanding food during your visit. Your positive feedback means a lot to us and we appreciate your kind words. We look forward to your next visit for another wonderful dining experience with us. Thank You, Giuseppe Osteria Toscana
   

   Is this helpful?

   Report
10. S

    Sammy

    San Francisco

    19 reviews

    5.0

    19 reviews

    Dined on October 27, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We had a delightful evening @ Osteria, highlighted with Adrian as our server. I'd go back for the bolognese all by itself, but top it off with a bottle of Il Fauno, and you have a meal I'll long remember.
    

    OsteriaResponded 2 days ago

    Hi Sammy, We are delighted to hear about your wonderful experience at Osteria, especially with Adrian as your server. Your praise for the bolognese dish and the bottle of Il Fauno brings us great joy. Thank you for choosing us and sharing your memorable dining experience. We look forward to welcoming you back for another exceptional meal! Thank You, Giuseppe Osteria Toscana
    

    Is this helpful?

    Report