ORO

Review summary

1. T

   Tracey

   Edmonton

   3 reviews

   5.0

   3 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Highly recommend this restaurant. The pasta is outstanding and the cocktails delicious. It’s expensive but totally worth it! If you like pasta then you must try this place! The spaghetti smoked beef ragu and potato & leek ravioli are amazing!
   

   OROResponded 3 days ago

   Tracey, thank you so much for your 5 star review! We absolutely agree with you, Sviatoslav is an absolute gem! I will personally recognize him upon his next shift! We look forward to seeing you again at ORO! Warm regards, Sarah
   

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2. M

   Michelle

   Edmonton

   6 reviews

   5.0

   6 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Incredible service. Incredible food. We had arancini and the mushroom toast to start. Best arancini I’ve ever had with a crunchy exterior and a center oozing with cheese. The sablefish for our main was buttery and perfectly cooked. Delicious! The lobster pasta was exquisite. It wasn’t just a piece of lobster on some pasta, as you could tell that the sauce was infused with the shells and lobster essence and was deeply flavorful. we are anxious to go back and try something new.
   

   OROResponded 3 days ago

   It sounds like you had an incredible dining experience with us at ORO. Thank you Michelle, for taking the time to write us a review. I am so glad you enjoyed the arancini, mushroom toast, sablefish & lobster pasta!! We look forward to your next visit at ORO! Warm regards, Sarah
   

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3. K

   Kevin

   Edmonton

   4 reviews

   3.0

   4 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   The restaurant is very nice. Service was good. They charge quite a bit for what you get. If I’m going to spend $50 on a main plate I’d better walk away thinking wow that was amazing. Thankfully I went for something less pricey. I got a $26 soggy pizza. Bruschetta was pretty good. Pasta portions presented well, tasted good but small. Waitress poured another bottle of sparkling water without asking. We thought initially oh that’s a nice touch. Lol got the bill and we were charged $10 so nice up sell. Cost us $10. Cost the business a whole lot more. Will not be back mostly because it’s too pricey for what you get. But the sneaky extra water charge just left a bad impression. However we were at Pyro their adjoining restaurant a few weeks earlier and really enjoyed ourselves. May see us again there.
   

   OROResponded 3 days ago

   Kevin, thank you for taking the time to leave us a review. I truly appreciate your feedback. I apologize for missing the mark on your pizza and additional sparkling water charges, that you were unaware of. I would love the opportunity to personally make this right for you. At your earliest convivence, you can reach out to me at saelliott@loca.ca I hope to hear from you soon. Regards, Sarah
   

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4. A

   Andria

   Edmonton

   21 reviews

   vip
   4.0

   21 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Gorgeous room with beautiful design. We went for an after dinner drink and dessert. Our waitress was really lovely and drinks were good but overall service was quite slow and we were sat at a table missing water glasses (& no one noticed that online 1/3 of us had water on the table) and a dirty table (I had to wipe off some sauce off the table with the extra napkin). Overall still a good experience and would try it again but seems like a few details could be looked after.
   

   OROResponded 3 days ago

   Andria, thank you taking the time to leave us a review. I am truly sorry and disappointed to hear your experience with us fell short. It's disappointing to learn that service was slow and not up to our standards. I would love the chance to address this personally if you would be interested in contacting me at saelliott@loca.ca we can discuss this further. I look forward to hearing from you. Warm regards, Sarah
   

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5. T

   Tracy

   Edmonton

   2 reviews

   4.0

   2 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   This was our first dinner at ORO. The food variety & quality was excellent, our waitress was friendly & informative. My only complaints are…we ordered a side of bread with our main course & it never came. Not sure if we were charged, as we didn’t remember until we were home. Also, twice we were asked if we were celebrating anything, by the host & the waitress. I said we were celebrating my husband’s birthday. I guess being asked, I was expecting maybe a shared dessert or something to acknowledge, but unfortunately that didn’t happen. It would be a nice touch…or maybe don’t ask if we’re “celebrating” anything? Otherwise a nice dining experience & will come again, I’m sure.
   

   OROResponded 3 days ago

   Thank you Tracy for the review. My sincere apologies about not acknowledging your husbands birthday, that was definitely a miss on our part and I would love to make it up to you! If you would like to reach out to me directly at saelliott@loca.ca and we can discuss this further. I look forward to hearing from you. Warm regards, Sarah
   

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6. K

   Kelly

   Vancouver

   6 reviews

   vip
   5.0

   6 reviews

   Dined on November 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a ladies lunch here and loved the new lunch special! It is excellent and such an incredible price for such beautifully crafted food. Soup or salad and a pizza or pasta for $25 and wine choices for $8!!! Our service was excellent! Dinner at Oro is also amazing and I definitely recommend that but if you are wanting to try out a less expensive option then lunch is a great way to do it! You won’t be disappointed! 5 stars!
   

   OROResponded 3 days ago

   Kelly, thank you so much for taking the time to leave us this wonderful 5 star review!! Let me know, next time you are in, so I can thank you in person! Warm regards, Sarah
   

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7. T

   Tara

   Edmonton

   1 review

   5.0

   1 review

   Dined on November 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious food, lovely warm ambiance. Our service was attentive and engaging as they were willing to offer suggestions and personal favourites which we appreciate.
   

   OROResponded 3 days ago

   Tara, thank you for your feedback and 5 star review! We look forward to hosting you again. Best, Sarah
   

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8. M

   Mike

   Edmonton

   2 reviews

   5.0

   2 reviews

   Dined on November 11, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing service Amazing food And very impressive drinks
   

   OROResponded 3 days ago

   Thank you, Mike! We are so glad you enjoyed your time at ORO and look forward to seeing you again! Warm regards, Sarah
   

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9. M

   Mela

   Edmonton

   6 reviews

   5.0

   6 reviews

   Dined on November 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My husband and I celebrated my birthday at Oro. We shared the Oso Buco which was delicious. Above all, the service was extraordinary. Hanna and Danilo treated us like royalty, complete with birthday cake with candle. They made this a special evening for both of us. It is the perfect venue for special occasions.
   

   OROResponded 3 days ago

   Thank you, Mela for taking the time to leave us a 5 star review!! We truly appreciate the feedback. I will recognize Hannah and Danylo on their next shift! We look forward to seeing you again, for your next special evening out! Regards, Sarah
   

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10. K

    Kim

    Las Vegas

    27 reviews

    5.0

    27 reviews

    Dined on November 10, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    Celebrated our anniversary here. It was very good and the service(Hannah) was fabulous. Very nice ambiance and the food was really tasty. They accommodated a request for a change to our meal with no issues at all. It is pricey,especially the drinks but that would be my only negative comment. It’s nice to have such a nice place close to home. Will definitely go back.
    

    OROResponded 3 days ago

    Thank you for this amazing review, Kim!! We are so glad to hear that you enjoyed your anniversary dinner at ORO. I will pass the positive words onto Hannah and we look forward to seeing you again soon! Warm regards, Sarah
    

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