Origen

Review summary

1. M

   Melissa

   Las Vegas

   1 review

   5.0

   1 review

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was amazing! Service was fast. Drinks that were a MUST: Spicy Margarita was to.die.for. Overall our new favorite place in town!
   

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2. B

   Brad

   Tucson

   1 review

   3.0

   1 review

   Dined today

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 5

   Really disappointed in the service level of the restaurant. For a place that wants to be a quality and high-end restaurant, the service was a nightmare. Tables ran an hour behind their reservations (booking ahead literally did nothing) Our waitress was ok but flustered and non-attentive/slow. We would have to remind her we asked for things multiple times— like that we needed more than 1 spoon for the 3 salsas on the table (due to allergies/cross-contamination). One time, one of the hostesses interrupted our server while we were in the middle of ordering lol. Service aside— the food was incredible. Honestly, if I could serve myself and only have the food... I would. It was tremendous and I’ll return only for the food. Hopefully they can get the service side down, because for a place that charges $30-$80/ entrees they operated like a McDonald’s.
   

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3. J

   John

   Puerto Vallarta

   1 review

   5.0

   1 review

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It’s a new restaurant so there were a lot of people hanging out and not leaving so we ended up sitting down about 45 minutes to an hour after our reservation time but it’s to be expected for a new restaurant that’s this good. The food was excellent, and the weight staff and hostess we’re working their buns off and we’re very professional. The ambience reminded me of being at my vacation ownership location in Mexico, it was awesome.
   

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4. A

   Alexander

   Phoenix

   3 reviews

   1.0

   3 reviews

   Dined today

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   Such a huge let down, margaritas with patron instead of house tequila - $54 each. Your reservation will be checked in and after waiting 30 min past reservation time they will lose your reservation. Not enough water glasses for the restaurant so you will get water in whatever they have available, don’t be thirsty coming here it took about 30 min to be served water. Won’t be back. 2 margaritas that were not drank because of how bad they tasted, and 1 appetizer after a 25% discount for inconvenience $100+. Waste of money! We asked for the check and left to go eat dinner somewhere else.
   

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5. P

   Pete

   Calgary

   23 reviews

   vip
   5.0

   23 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great new place … very interesting, high-end Mexican food. Great decor and drinks too. A little bit pricey, but I guess in line with the experience they’re trying to create.
   

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6. K

   Kristin

   Portland

   12 reviews

   vip
   5.0

   12 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food. This will be a spot worth coming back to in the near future.
   

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7. R

   Rachel

   Phoenix

   5 reviews

   5.0

   5 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food and ambiance was great, and Sebastian was a wonderful server. The octopus and the Peruvian ceviche was on point! We sat outside, it was beautiful, and we loved the music!
   

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8. C

   Christopher

   Phoenix

   2 reviews

   vip
   3.0

   2 reviews

   Dined 6 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   Had to wait 45 minutes to be seated for my 830pm reservation. No apology from the FOH manager for them not properly managing their walkins and reservations.
   

   OrigenResponded 5 days ago

   Thank you for bringing this to our attention. We sincerely apologize for the 45-minute wait despite your reservation and for not properly addressing the situation during your visit. This falls short of the service we strive to deliver, and we understand your frustration. We are reviewing our reservation and walk-in processes to prevent similar issues and will ensure our team handles such situations more effectively moving forward. Your feedback is invaluable in helping us improve. We’d appreciate the opportunity to make this right. Please feel free to contact us directly so we can provide you with a better experience next time.
   

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9. D

   David

   Phoenix

   2 reviews

   vip
   2.0

   2 reviews

   Dined 6 days ago

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 4

   Food was a huge let down. Drunks were good and the ambiance is nice. Tool an hour for food to arrive at our table and not everything came out at the same time.
   

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10. L

    Leida

    Phoenix

    1 review

    4.0

    1 review

    Dined 6 days ago

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5

    The food needs some tweaking. The guacamole tastes like lime. The barbacoa was tasteless. The picanha tacos were fatty. The fish was excellent. They need more bar glasses. Everything came in a birdbath. This restaurant has great potential.
    

    OrigenResponded 5 days ago

    Thank you for sharing your feedback! We appreciate your honesty and are glad to hear you enjoyed the fish. Your comments about the guacamole, barbacoa, and picanha tacos have been shared with our culinary team to help us refine our dishes. We also hear you about the glassware at the bar and are addressing this to ensure our presentation matches the quality we aim for. Your belief in our potential means a lot, and we’re committed to making the necessary adjustments to deliver an exceptional dining experience. We hope you’ll visit again soon and see how we’ve improved.
    

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