Orelle Birmingham

Review summary

1. M

   Miki

   Birmingham1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Dear sir/madam We have come to your restaurant and as meet this young lady who was at the counter on floor 0 she was very nice and we should like you to tell her that we live stafford since she wants to visit us again we would hope to get her number. Sincerely fang li
   

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2. A

   Amy VIP

   Oxford27 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful experience fabulous ambience beautiful views
   

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3. J

   James

   Worcestershire2 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   10/10 service and the food was even better. Will definitely recommend
   

   Orelle BirminghamResponded 2 days ago

   Dear James, Thank you so much for your kind words! We're delighted to hear you had such a wonderful experience and that you enjoyed both the service and the food. It was truly our pleasure looking after you today, and we can't wait to welcome you back again soon! Kindest, Orelle Management Team
   

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4. G

   George

   Leicestershire3 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Excellent vibes and food...One of the rare places were quality and looks of food is combined with good and tradiotional taste( not huge innovations that makes food tastes awkward)...Service very good but it's a busy place..A bit on the higher end of price than expected
   

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5. M

   Mark

   Warwickshire1 review

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service Exceptional staff Lovely food Great atmosphere Amazing views
   

   Orelle BirminghamResponded 3 days ago

   Dear Mark, Thank you for your wonderful review! We're delighted you enjoyed the service, food, atmosphere, and views. We truly appreciate your kind words and look forward to welcoming you back soon! Best regards, Orelle Management Team
   

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6. C

   Caroline

   Birmingham2 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   The food and ambiance was amazing as always. The service was great but a little slow however this was acknowledged without us even mentioning it and the service charge was taken off the bill. We had a wonderful meal and a lovely time with my family.
   

   Orelle BirminghamResponded 3 days ago

   Dear Caroline, Thank you for your kind words! We’re delighted that you enjoyed the food and ambiance as always. We appreciate your understanding regarding the service and are glad our team addressed it proactively. It’s wonderful to hear that you had a lovely time with your family—we look forward to welcoming you back for another great experience soon! Best regards, Orelle Management Team
   

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7. s

   surinder

   London5 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Not my first time and definitely not my last. This restaurant has fast become my favourite. Food is always consistently good - chef is amazing. Real special occasion feel to it, staff are also always superb.
   

   Orelle BirminghamResponded 3 days ago

   Dear Surinder, Thank you for your wonderful review! We're thrilled to be your favorite restaurant and to hear that you always enjoy the food and service. Our chef and team truly appreciate your kind words. We look forward to making your next visit just as special! Best regards, Orelle Management Team
   

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8. E

   Erica

   New York City1 review

   3.0

   Dined 5 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   The service could have been better, staff seemed busy & we had to ask to have drinks topped up/the bill. My dessert, apple parfait, was frozen solid, when I asked about it I was told it was supposed to be, as it is vegan & would melt otherwise? They did ask if I wanted it changed, but honestly I felt like the explanation did not make sense. I literally couldn’t get a fork in it, it was so hard. The beetroot tart did not have much flavour, the sauce did not taste like anything. All in, I have given a good rating, for the cost I expected more.
   

   Orelle BirminghamResponded 3 days ago

   Dear Erica, Thank you for your feedback. We’re sorry if our service felt less attentive—we’ll take this on board. Regarding the apple parfait, parfait is traditionally a frozen dessert, and ours is served with fig sorbet, as listed on the menu. While it should be firm, it shouldn’t be too hard to enjoy, so we appreciate your comments. We’re also sorry the beetroot tart didn’t meet your expectations and will pass this to our kitchen team. We value your visit and hope to welcome you back for a better experience. Best regards, Orelle Management Team
   

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9. r

   rita

   Birmingham1 review

   5.0

   Dined on March 25, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a wonderful experience The staff were exceptional Food was wonderful Would definitely returm
   

   Orelle BirminghamResponded 6 days ago

   Dear Rita, Thank you so much for your kind words! We're delighted to hear that you had a wonderful experience and that our staff made it extra special. It’s fantastic to know you enjoyed the food as well. We truly appreciate your support and can't wait to welcome you back again soon! Kindest Regards, Orelle Management Team
   

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10. C

    Catherine

    Birmingham2 reviews

    4.0

    Dined on March 23, 2025

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 4

    Food and service were very good! A little on the expensive side but for me it was a lovely treat!!
    

    Orelle BirminghamResponded on March 25, 2025

    Dear Catherine, Thank you for your kind words! We're so glad you enjoyed the food and service. It’s wonderful to hear that your visit felt like a special treat! We hope to welcome you back for another lovely experience soon. Kindest Regards, Orelle Management Team
    

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