Orange Hill Restaurant

Review summary

1. D

   David

   VIP

   Palm Springs

   2 reviews

   1.0

   2 reviews

   Dined today

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Loud obnoxious drunks every where in sight. Was a let down from past experience.
   

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2. L

   Lolita

   San Diego

   11 reviews

   5.0

   11 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Chris and Sean were beyond excited 10 plus. They are both a duo to watch out for. There’s are were your tips will POUR. They offer exceptional and an excellent service. They give each patron a service that is unforgettable. They know what’s on the menu and what to customers want. I will comeback because of this duo. Thank you for making our first time memorable
   

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3. J

   Jonathan

   Orange County

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   My first time at this restaurant. The food was amazing. Our waiter was on point, he explained everything on the menu. We had good homemade cornbread. Cocktails are great. One bad thing I will say about this place is the dress code. We saw many people with sweat pants, sports team hats, slippers. Just had a different idea of the dress code. Restaurant is very nice. The view is breathtaking. My wife loved it.
   

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   Orange Hill RestaurantResponded 1 day ago

   Thanks for visiting us, Jonathan. We're thrilled to hear that you enjoyed our homemade cornbread and cocktails. We take pride in our knowledgeable staff and their ability to provide excellent service. We're glad you appreciated their knowledge and attentiveness. We're also happy to hear that you loved the view and found our place to be very nice. We hope to welcome you back soon. Best Wishes, Kerri- Customer Service Manager
   

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4. C

   Chris

   Cleveland

   1 review

   4.0

   1 review

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was the first time I've been here in about 10 years. It's obvious that the entire place was completely remodeled. They did a nice job but there's no reason to force people to valet park when there's ample parking and $9.50 is an outrageous charge to park my car 50' from the front door. That's the first impression which is very unfortunate. And the prices are also over the top! $17 for a Mexican coffee is insane! I would go back but only for happy hour which has great prices.
   

   Orange Hill RestaurantResponded 1 day ago

   Dear Chris, Thank you for taking the time to share your thoughts. We're glad to hear that you enjoyed the remodel and our service. We understand your concerns about parking and pricing. We strive to provide a unique and enjoyable dining experience for all our guests and your feedback is invaluable to us. We hope to have the opportunity to welcome you back to Orange Hill Restaurant for happy hour. Best regards, Kerri - Customer Service Manager
   

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5. s

   shaq

   Montreal

   5 reviews

   2.0

   5 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 2

   Hosts at the front greeted us and even wished my partner a happy birthday before seating us at our table. Waiter arrived gave us the menus and we took that chance asking what were some of the recommendations as it was our first time at Orange Hill. He came back to take our order, we had selected some starters and some mains and left. Few minutes after we realized that he hadnt asked us about our drinks order and we forgot to give it to him, we waited a little bit before he came back and gave him our drinks order, he took them and left. Eventually food arrives all at the same time (2 hot items and 2 cold) to which we were taken by surprise, because typically starters are first, so you get a chance to slowly work through them and then the main courses arrive so nothing gets cold. We started rushing through our bites and realized this wasnt a pleasant experience and we shouldnt have to. Called back one of the waiters, explained, he apologized on behalf of the original waiter and took the steak away, and said he will give us time to eat and to let him know when we are ready he will order a new steak for us. The waiter did not come and apologize at all, ignored our table all night, and to add to all this, he had punched in our steak wrong (we asked medium and he punched in medium well) (we also had to tell him how we wanted our steak cooked as he didnt ask). The food was average, the other waiter that took over did apologize and comped our drinks which salvaged some of the horrible experience we had, but would definitely not visit again.
   

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6. D

   David

   Orange County

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   One of the BEST restaurants i ever went to, this place is perfect for everything if u want a dinner night with ur family this is a nice place or even if u want a romantic date this restaurant is like out of a romantic movie. 10/10 restaurant and completely recommend
   

   Orange Hill RestaurantResponded 1 day ago

   Dear David, Thank you so much for your glowing review! We're thrilled to hear that Orange Hill Restaurant was one of your favorites and that it was the perfect spot for your dinner night with the family or a romantic date. Your recommendation means a lot to us. We look forward to welcoming you back for another memorable experience. Best Wishes, Kerri - Customer Service Manager
   

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7. L

   Laura

   Orange County

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great hospitality, felt very well taken care of for our anniversary.
   

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   Orange Hill RestaurantResponded 1 day ago

   Thanks for the review, Laura. We're thrilled to hear that you felt well taken care of for your anniversary at Orange Hill Restaurant. It's wonderful to know that our food and service met your expectations. We strive to provide the best for our guests and your feedback is a testament to that. We look forward to welcoming you back for another memorable experience. Best Wishes, Kerri - Customer Service Manager
   

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8. J

   Jsr

   San Diego

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Perfect place for brunch. We ordered two of the Brunch for Two along with the Chicken & Waffles, and an order of the Hangover Hash. Everyone enjoyed their meals. My only gripe was we were there the celebrate a birthday and there was no complimentary dessert or singing. That was a bummer. Shame we spent our hard earned money and got no love back.
   

   Orange Hill RestaurantResponded 1 day ago

   Dear Jsr, Thank you for your kind words about Orange Hill Restaurant! We're thrilled to hear that you and your party enjoyed our brunch menu. We're sorry to hear about your disappointment regarding the complimentary dessert and birthday celebration. We understand how important special occasions are and we apologize for any oversight. We appreciate your feedback and will certainly look into this. We hope to serve you again soon for another memorable dining experience! Best Wishes, Kerri - Customer Service Manager
   

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9. D

   Debbie

   Los Angeles

   19 reviews

   5.0

   19 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Brunch with my friend. Great views and service. Food is mostly delicious. I got the hangover hash and it was mostly potatoes but very tasty
   

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   Orange Hill RestaurantResponded 1 day ago

   Dear Debbie, Thank you so much for your kind words and for taking the time to share your brunch experience at Orange Hill Restaurant. We're thrilled to hear that you enjoyed our service and the stunning views. We're also glad to know that you found our hash hangover tasty. Your feedback is greatly appreciated and we look forward to welcoming you back soon! Best wishes, Kerri- Customer Service Manager
   

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10. M

    Myra

    VIP

    Orange County

    7 reviews

    2.0

    7 reviews

    Dined 4 days ago

    1. Overall 2
    2. Food 1
    3. Service 5
    4. Ambience 5

    We have eaten both brunch and dinner here before and last night’s meal was very poor. My friend and I ordered the roasted half chicken. It was tough and not juicy or even hot - the leg not cooked thoroughly through. The ‘vegetables’ were luke warm and odd tasting - all for $38. My husband ordered a Caesar salad to go with his dinner. First they need to offer a dinner size salad not an entree size. It was very bland and boring compared to other restaurants. I know you’re paying for the view but we will give up that for a good meal. This was not. Quite disappointed.
    

    Orange Hill RestaurantResponded 4 days ago

    Dear Myra, Thank you for the review, Myra. We're sorry to hear that your recent experience at Orange Hill Restaurant didn't meet your expectations. We take pride in our food and service, and we're disappointed to hear that we fell short this time. We appreciate your feedback on the roasted chicken and Caesar salad and will certainly look into these issues. We hope you'll give us another chance to impress you in the future. Best regards, Kerri- Service Manager
    

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