Ocean Seven at The Hiatus Hotel

Review summary

1. K

   Krista

   Philadelphia

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Based on research we were excited to have Thanksgiving dinner at this restaurant. It was a buffet but I’ve been to buffets that are gorgeous so I thought it would be fine. It was horrible. It’s as if the restaurant turned the bar/lounge into a seating area with mismatched tables and chairs that seems more equipped for sipping coffee or cocktails rather than dinner. There were no plates at the buffet when it was time to eat so a line formed and we requested plates 3x before getting them. Food was in big aluminum pans. Cost per person was 65.00 and when the check came there was a 70.00 tip automatically applied. For 4 people! The white wine was warm…we sat at our table trying to enjoy after dinner conversation with dirty plates in front of us for over an hour. Dessert? We had dessert with our dirty dinner plates on the table and reused our utensils because there were not clean ones at the dessert table. I could go on and on. Save yourself a lot of money and dine elsewhere. It made for a very dissatisfying and disappointing Thanksgiving dinner.
   

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2. L

   Libby

   Tampa

   1 review

   2.0

   1 review

   Dined 2 days ago

   1. Overall 2
   2. Food 3
   3. Service 4
   4. Ambience 4

   Went for thanksgiving buffet. Was advertised as including a lot of seafood, but shrimp was the only seafood offering. Buffett was one table of food that didn’t get refilled very quickly, a decent carving station, and a small dessert area. The food was good, if you could get it, but nothing overwhelmingly delicious. A wide variety of traditional thanksgiving sides, along with roast beef, turkey and ham. The ambiance was excellent, we sat outdoors overlooking the gulf with soft lighting and quiet diners, even the kids. The servers were excellent, but only there for drinks and to clear away plates. Despite that, a 20% tip was automatically added to the bill. Overall, a lovely setting and decent food, but definitely not worth $100 per person.
   

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3. J

   John

   Richmond

   12 reviews

   4.0

   12 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   What a fabulous Thanksgiving meal. The cocktails were amazing, the food delicious and the wait staff friendly and attentive. I look forward to coming back again.
   

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4. M

   Melissa

   Tampa

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had the Thanksgiving Day buffet and everything was excellent. There wasn’t one thing I didn’t enjoy. We will definitely return for that and of course their regular menu if the buffet was that good. Service was outstanding and the views were fabulous. Parking was no problem. In one word…Outstanding!
   

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5. J

   Jennifer

   Naples

   3 reviews

   3.0

   3 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   For $83 a person I felt the Thanksgiving Buffet was not good. There were not enough choices of food. Then they automatically charged me %15 gratuity when I served the meal to myself.
   

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6. M

   Morgan

   Louisville

   1 review

   5.0

   1 review

   Dined on October 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Couldn't have been nicer. Booked outside table during sunset. Food and drinks were spectacular. Highly recommend this place.
   

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7. P

   Patrick

   Tampa

   4 reviews

   vip
   5.0

   4 reviews

   Dined on October 4, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The hostess and our waiter, who were basically the only employees there that evening due to post Helene were fantastic
   

   Ocean Seven at The Hiatus HotelResponded on October 24, 2024

   Thank you!!! Hope to see you soon with us again.
   

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8. D

   Damaris

   Key West

   11 reviews

   vip
   5.0

   11 reviews

   Dined on September 22, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   El lugar muy acojedor, muy buen servicio, la comida muy buena, la experiencia fue muy bonita.
   

   Ocean Seven at The Hiatus HotelResponded on October 24, 2024

   Muchas gracias por tomarce el tiempo y dejar este mensaje. Esperamos poder servirle pronto de nuevo.
   

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9. s

   sophy

   Indiana

   22 reviews

   vip
   5.0

   22 reviews

   Dined on September 22, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good food , great service!!we will be back for sure , thanks Bianca for the great service.
   

   Ocean Seven at The Hiatus HotelResponded on October 24, 2024

   Thank you for the review. We definitely will tell Bianca about this,im sure she will be happy about it.
   

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10. OT

    OpenTable Diner

    Milwaukee

    2 reviews

    4.0

    2 reviews

    Dined on September 20, 2024

    1. Overall 4
    2. Food 4
    3. Service 3
    4. Ambience 5

    Great food and ambience. Service was very slow. Dinner was 3hrs due to taking forever for our entree.
    

    Ocean Seven at The Hiatus HotelResponded on October 24, 2024

    We apologize for the inconvenience; we know that next time will be better. Hope to see you back soon.
    

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