Nuovo Chicago

Review summary

1. S

   Suzanne

   Chicago

   1 review

   3.0

   1 review

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 2

   The food is generally good if not outstanding, but the service has declined precipitously over the past year or so. Despite a confirmed reservation for our party (and fees if we'd been no-shows), our table wasn't ready and was hurriedly set up. Our waiter was inattentive and lacking initiative in the extreme. We had to prompt him to take appetizer orders and later, to take entree orders. I really want to love Nuovo, but the service needs to be more consistent with a fine dining establishment -- not an upscale pizza restaurant.
   

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2. I

   Igor

   Chicago

   1 review

   3.0

   1 review

   Dined 7 days ago

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 5

   I like the location and I like the interior. But that is where my positive review ends..... Friend of mine was visiting from the Middle East. Took him shooting and to dinner afterwards. Went to a Nuovo. The number of problems at this restaurant were at first subtle but gradually shocking. 1. High menu prices. 2. Limited menu options. 3. My friend ordered a diet Pepsi and the waiter didn't bring it. I had to remind him. 4. When the waiter collected our appetizer plates, he also took our used silverware, brought the entrees, but didn't bring new silverware. For several minutes we just sat, looking at our food. My friend snagged 2 silverware sets from a nearby table. 5. I ordered a red snapper atop a bed of corn ribs. First of all, shame on me for breaking one of my golden rules - not ordering seafood at a restaurant other than tuna or salmon. I never do this, but I thought "what the heck", the $38 red snapper has gotta be decent. No idea what corn ribs are. How bad could it be? Well well well... The snapper was brought out looking like some kind of curled up lobster tail, scored in a crosshatch pattern, cooked to oblivion...to the point that I had to chew using all my teeth including the memory of my baby teeth..........and those corn ribs? They took a corn cob, sliced it vertically into quarter cobs, and placed it beneath the snapper. And drenched it in some kind of cream sauce. Look....all of these things might seem reasonable by themselves, but the dish just doesn't make any sense. Due to being drenched in cream sauce, you can't eat the corn using your hands, and because of its quarter-slice you can cut the corn kernels off using a knife because the inner edge of the slice keeps flopping around, and because they left the inner cob IN THE THING, you can't even cut off sections of the corn rib to eat it. The metal knife they provided doesn't cut through the corn rib. When I finally managed to hack off a part of the corn rib, I ended up chewing for days.
   

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3. L

   Linda

   Chicago

   5 reviews

   5.0

   5 reviews

   Dined on December 5, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   From the appetizers to the drinks to the desserts, it was a knockout experience. Many and our party had never been to an Italian dairy restaurant. One of us was even a true Italian and was blown away by the quality and accuracy of the preparations. Those who have never visited before are putting this restaurant on their A-list to return. Our waiter and his assistant could not have been nicer. And everyone appreciated the close in parking. 
   

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4. S

   Sarah

   Milwaukee

   1 review

   5.0

   1 review

   Dined on December 1, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had great food and the best server! Highly recommend.
   

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5. S

   Sara

   Chicago

   6 reviews

   5.0

   6 reviews

   Dined on November 27, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious and great service. Thanks so much!!!!
   

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6. E

   Emanuel

   Los Angeles

   5 reviews

   5.0

   5 reviews

   Dined on November 27, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waiter was great, the food was delicious and because we’re were a large group (10) they gave us a private room. AWESOME!
   

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7. S

   Steve

   Chicago

   7 reviews

   5.0

   7 reviews

   Dined on November 22, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First timers and had a most delightful experience from reception to our departure.
   

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8. OT

   OpenTable Diner

   VIP

   Chicago

   3 reviews

   5.0

   3 reviews

   Dined on November 19, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   The food never fails to exceed expectations. They offered a pumpkin cheese cake which was so light it didn’t seem like the typical too dense cheesecake (which I liked)…it was simply delicious
   

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9. S

   Sharon

   Chicago

   3 reviews

   5.0

   3 reviews

   Dined on November 7, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Food served in a timely manner with consideration for spacing of appetizers and main dishes - food was fresh and hot! Server was helpful and capable!
   

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10. N

    Nachum

    Chicago

    1 review

    5.0

    1 review

    Dined on November 6, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Everything is great at Nuovo. The restaurant is beautiful, the staff are friendly and helpful, food is nicely presented and delicious. The prices are reasonable given ambience, service, and food quality. Great for lunch or dinner and for business or pleasure.
    

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