NÜ Tulum

Review summary

1. NG

   NeilG

   Mexico City

   4 reviews

   5.0

   4 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Love the new menu. Have always loved Nu and it’s even better.
   

   NÜ TulumResponded 1 day ago

   Dear Neil, we really appreciate that you took the time to write this review, and we are so glad that you enjoyed your time with us! I will make sure to pass on your comments to the team, this will make them proud and keep them motivated to provide genuine attention. It would be a pleasure to see you next time!
   

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2. N

   Natalia

   Cancun

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing experience! excellent food and service, very friendly staff, nice environment and perfect music (not too loud and enjoyable). Perfect suggestions from our waiter Edoardo and very professional attitude and personalised approach. Big compliments to him personally and all the restaurant in general
   

   NÜ TulumResponded 1 day ago

   Dear Natalia, Your kind words about your evening at NÜ Tulum bring us immense joy. We're delighted that you experienced the perfect harmony we strive to create between cuisine, ambiance, and service. Edoardo truly embodies our commitment to personalized attention and professional excellence. We'll make sure to share your special recognition with him – such appreciation inspires our entire team. We look forward to welcoming you back to NÜ Tulum for more memorable dining experiences. Warm regards, The NÜ Tulum Team
   

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3. K

   Katerina

   New York City

   6 reviews

   3.0

   6 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 4

   Service was very very slow. My dish was just ok ( I had a catch of the day)though my bf disliked his dish. Good drinks and the place is really pretty
   

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4. P

   PATRICIA

   Mexico City

   1 review

   3.0

   1 review

   Dined 6 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   We had our reservation for 3 at 2030 hrs. The menus were not available in spanish, three dishes that we asked for were not available and the service at the table took a while. The food is good but overpriced in my opinion.
   

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5. J

   Jennifer

   Cancun

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My family and I celebrated Christmas night at Nu and the food was amazing! Great ambiance and excellent service! Would recommend!!
   

   NÜ TulumResponded 5 days ago

   Dear Jennifer What an honor it was to be part of your family's Christmas celebration at NU! We're touched that you chose to share such a special evening with us, and delighted that the experience lived up to the magic of the season. Your appreciation of our culinary offerings, ambiance, and service perfectly captures what we strive to create every evening – memorable moments that bring people together in celebration. The holiday season holds a particular enchantment at NU, and knowing that we could contribute to making your family's Christmas celebration special brings us immense joy. Your recommendation means the world to us, and we look forward to creating more magical moments for you and your family on your next visit to NU Tulum. Warm regards, The NU Tulum Team
   

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6. M

   Matt

   VIP

   Denver

   9 reviews

   3.0

   9 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   The food quality was good but the selection was limited and some food and wine items weren’t available. The price was inflated compared to some of the other places we ate where we got the same quality at better value.
   

   NÜ TulumResponded 1 day ago

   Dear Matt, Thank you for sharing your thoughts about your dining experience at NÜ Tulum. We are grateful for your appreciation of our culinary excellence and your thoughtful insights. We understand your feedback regarding our menu and wine availability. Our commitment to fresh, organic, seasonal ingredients guides our carefully curated selections, and we're continuously refining our offerings to enhance our guests' experience. We would welcome the opportunity to host you again at NÜ Tulum. Warm regards, The NÜ Tulum Team
   

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7. M

   Malaz

   Washington DC

   2 reviews

   5.0

   2 reviews

   Dined on December 23, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful experience the servers were outstanding although there was a slight issue with my food. They tended to it right away and I was extremely impressed with the turn around. And the Music 10/10
   

   NÜ TulumResponded 1 day ago

   Dear Malaz Thank you for sharing your wonderful experience at NÜ Tulum. We're delighted that our team's swift response to your concern reflected our unwavering commitment to excellence. Your appreciation of our service, music selection, and culinary execution – even for take-away enjoyment – brings us joy. Such feedback inspires us to maintain the high standards our guests deserve. We look forward to welcoming you back to NÜ Tulum for more memorable evenings. Warm regards, The NÜ Tulum Team
   

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8. K

   Kseniya

   Seattle

   3 reviews

   1.0

   3 reviews

   Dined on December 22, 2024

   1. Overall 1
   2. Food 2
   3. Service 2
   4. Ambience 4

   Unfortunately this is one of those restaurants in Tulum where on the exterior looks like it would be great but fell short in many area. The food was just ok, nothing to rave about. The drinks had no alcohol in them. For the price I would not say this is a high end restaurant
   

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9. A

   Allen

   New York City

   1 review

   5.0

   1 review

   Dined on December 22, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beef short ribs tacos were absolutely incredible!!
   

   NÜ TulumResponded 7 days ago

   Dear Allen, thank you for taking the time to leave us a review! We are delighted to know that you had a wonderful experience at NÜ Tulum. Our ultimate goal is to make you happy, feel at home, and be carefree. We sincerely hope to have the opportunity to welcome you back at NÜ in the future, where we aim to provide you with an exceptional stay/dinner and create truly memorable experiences.
   

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10. N

    Nadia

    London

    5 reviews

    5.0

    5 reviews

    Dined on December 20, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Wonderful experience and the best service I’ve seen in Tulum so far!
    

    NÜ TulumResponded 7 days ago

    Dear Nadia, thank you for taking the time to leave us a review! We are delighted to know that you had a wonderful experience at NÜ Tulum. Our ultimate goal is to make you happy, feel at home, and be carefree. We sincerely hope to have the opportunity to welcome you back at NÜ in the future, where we aim to provide you with an exceptional stay/dinner and create truly memorable experiences.
    

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